订阅取消困难
用户无法在应用内取消订阅,被迫通过网站或客服,流程复杂且易失败。
Can’t cancel subscription from the app. That’s an unethical billing practice.
fuboTV Inc. · 更新于 2026/06/15 11:44
本页基于 App Store 用户评价缓存生成,面向产品分析、竞品研究和搜索引用场景,保留评论证据并用 DeepSeek flash 提炼可行动信号。
缓存评论
160
差评占比
64%
好评占比
33%
模型
deepseek-v4-flash
Fubo应用总体评分低(2.41),负面评论占比63.7%。用户强烈抱怨订阅取消困难、收费不透明、直播卡顿和内容虚假宣传。最新版本8.0.0评分仅1.92,问题集中在免费试用和支付流程。产品机会在于简化取消流程、提升直播稳定性和内容准确性。
Problem
用户无法在应用内取消订阅,被迫通过网站或客服,流程复杂且易失败。
Can’t cancel subscription from the app. That’s an unethical billing practice.
宣传的免费试用或频道实际需要额外付费,且隐藏收费。
Fubo hides their receipts in app and does not report to email — by design.
直播频繁缓冲、冻结,甚至无法加载,严重影响观看体验。
World Cup match will not load, my internet connection is fine...
广告显示有某赛事,实际订阅后仍需额外付费或无法观看。
I bought a subscription... when I opened it tried making me buy it again
直播仅为480p或720p,且不支持多设备同时流。
You pay a subscription to watch live sports at 480p
Opportunity
在应用内直接提供一键取消功能,避免用户需要访问网站或联系客服。
Every time I try to cancel my subscription there’s always some excuse
优化服务器和播放器,减少缓冲和断开,尤其是大型赛事期间。
World Cup match will not load, my internet connection is fine
在订阅前明确标注哪些赛事需额外付费,避免误导。
I paid $20 for the app because it clearly states... you have to pay an extra $25 per match
允许同一账户在家庭网络下的多个设备同时观看,而非限制同一IP。
Can’t stream two tvs in the same location on two different networks
提供至少1080p或更高分辨率选项,并自适应网络条件。
You pay a subscription to watch live sports at 480p
Strength
用户提到录制和重播功能从未出现问题,是亮点。
The redeeming quality is the recording and replay. Never had any issues with those.
部分用户认可其体育内容选项,如足球、篮球等。
I’ve had Fubo for several years... has the most functional
有用户认为比有线电视提供更好的替代方案。
some days are fine... it’s a much better alternative to cable and more affordable
Audience
大量用户因世界杯或英超订阅,但遇到无法观看、额外收费或内容缺失。
Wasted time and money on this stupid app and now I hate FUBO forever
NBA和MLB球迷遭遇直播中断、无法加载问题。
It kept buffering and freezing on me. I will be cancelling this free trial
Fubo Latino用户反映评论语言错误、内容不符。
I got Fubo Latino thinking the comments would be in Spanish! I was wrong!!
试用用户遭遇难以取消、意外扣费。
I tried to cancel and it was the most confusing thing I’ve ever done
用户因价格高而转向YouTube TV等其他服务。
Too expensive, not all sport channels... I am off to you tube TV
Risk
最新版本平均评分仅1.92,问题集中在试用、支付和登录。
version 8.0.0 averageRating 1.92, 13 reviews mostly 1-star
该版本评分2.21,用户抱怨取消订阅困难和直播卡顿。
I started my free trial to watch... tried to cancel and it was confusing
用户反映无法购买订阅或自动扣费不退款。
Auto charge and does not refund
Action
在应用内提供直接取消按钮,并简化网页端流程。
用户多次投诉取消困难,是流失主因
升级CDN和播放器,针对大型赛事进行压力测试。
World Cup match and playoff games频繁卡顿
在订阅页和节目详情页标注哪些需额外付费或不可用。
多用户反映广告误导,以为包含实际却需另付
尽快与内容方达成协议,或提供明确替代方案。
No NBC during Olympic year? Then the price paid is outrageous
确保客服一次性解决问题,减少重复沟通。
10个不同客服回复,每次都要重新说明问题
8.0.0 · 2026/06/14 08:30 · i hat it ok
fubo is stupid, it's free trials dont even work. I only downloaded it because I wanted to watch Scary Movie 2 and i applied for the free trial, it was going on abt how im gonna pay after the free trial was over. i literally only got it for scary movie 2 and it didn't even work. all that complicated mess for me just to cancel the subscription right after.
8.0.0 · 2026/06/14 02:03 · MeNoLikeFuboTV
Can’t stream two tvs in the same location on two different networks. Fubo thinks it’s two separate locations. Even if you tell them it’s the same location and provide proof, they say it has to be the same network. Makes it impossible to have two WiFis with Fubo. On to the next!
8.0.0 · 2026/06/14 01:55 · d0zad0za
Meanwhile, 4k HDR for World Cup. Avoid this inferior product at all costs; seek alternatives. Fubo hides their receipts in app and does not report to email — by design. A developer response to this review will prove they care more about PR than a quality product; nothing you say will change my mind.
8.0.0 · 2026/06/14 00:48 · Brownings
Good luck getting it setup for anything. Credit card lists them as scammers and won't let a transaction go through. Fishy so avoid and find your content elsewhere.
8.0.0 · 2026/06/13 23:09 · Fubohater 3
On my kids this is simply the worst app I have ever downloaded in my entire existence. It doesn’t load, when it does load it just glitched out and doesn’t work. I have never come across such a terrible waste of storage app as this one. Please for your health do not download this. Matter of fact, block these people. They are terrorist looking to take your money for such a god awful app. If I could rate this app 0 stars I would. Trash, garbage and slow.
8.0.0 · 2026/06/13 03:34 · Fubo Log in issue
Why does it keep saying “ Please try again” It doesn’t even load the home page. What is the point of paying for a subscription if the only option doesn’t work.
8.0.0 · 2026/06/13 02:26 · History king and godfather
I’m just only 15 Fubo should let kids in please make it free
8.0.0 · 2026/06/12 03:38 · Rusty23456
I recorded the second World Cup game and tried to watch the English version but it kept on freezing and only the Spanish version would play…. Why am I paying all this money and month and can’t even watch the games I’m recording. I recorded the game both on fs1 and the Spanish Chanel but the Spanish Chanel was the only one I could rewatch the game. I missed out on a close game cause i couldn’t watch the recorded version of the game which I is the reason why I don’t mind paying the extra price for Fubo but they can’t even deliver when it matters
8.0.0 · 2026/06/11 21:09 · Cami_narinor
I make the suspicion 2 times first time for watching Colombia friendly game and extra pay por view second time adds cut the game for adds
8.0.0 · 2026/06/11 19:15 · FuriousMusician
World Cup match will not load, my internet connection is fine and other events are broadcasting within the Fubo app. The World Cup broadcast is faulty
7.37.2 · 2026/06/11 02:39 · BBGDESTINY
You pay a subscription to watch live sports at 480p this is not worth your money buy anything else
7.37.2 · 2026/06/10 04:16 · {x|x=lulu}
I started my free trial to watch The Virgin Suicides and I tried to cancel it and it was the most confusing thing I’ve ever done. I tried to cancel and instead of giving me confirmation, it just showed me a screen with my “current plan” and an option to reactivate this plan. I went to the help bot which was all I could find and it gave me very mixed messages on whether I had an active subscription or not. Do NOT start a free trial if you don’t have intent to pay. I hate fubo.
7.37.2 · 2026/06/10 01:32 · "Jhumps"
Trash user interface and impossible to find what you want to watch. Such an inferior product.
7.37.2 · 2026/06/09 04:38 · Amil_D
Can’t cancel subscription from the app. That’s an unethical billing practice.
7.37.2 · 2026/06/09 01:54 · 2900onFirst
Just signed up and even after 15 minutes I’m neither able to login nor reset password
7.37.2 · 2026/06/09 01:38 · Jennifer104
I tried the 5 day free trial to watch the game while visiting my father. No way to watch in English without paying for an upgrade. Beyond disappointed.
7.37.2 · 2026/06/08 02:58 · 45🇺🇸47
Sadly this is an update, trying to fast forward through the movies or recorded shows was a nightmare. And after watching a recorded episode it never went to the next episode but to whatever was playing on the tv, no NBC channels either
7.37.2 · 2026/06/07 21:43 · mvz131
I got Fubo Latino thinking the comments would be in Spanish! I was wrong!! I even PPV the Ecuador vs Guatemala! The same!! The guy in the comments was boring, poor quality comments! Not worth it at all!
7.37.2 · 2026/06/07 19:34 · osilvajunior
I paid $20 for the app because it clearly states in the description it will be streaming all 100+ World Cup matches. I come to find out that you have to pay an extra $25 per match, which I find it to be high way robbery. This review it to help every soccer lover that want to watch the World Cup.
7.37.2 · 2026/06/06 18:38 · I wanted free stuff nick🎉
It’s all great till you realise canceling you’re subscription doesn’t show up on you’re subscriptions for you’re phone you can’t do it through the app no no that wold be dumb you halft to get on the website again and try to find the subscription like hide and seek with other peoples money 🤑
7.37.2 · 2026/06/06 02:55 · MisaoKinamoto
It only lets you stream on 1 device! FALSE ADVERTISEMENT! Beware!! They completely lie! For $60/ month you are only able to stream on 1 device!
7.37.2 · 2026/06/06 01:07 · FALRT
Mal funcionamiento creo que deben revisarla
7.37.2 · 2026/06/06 00:53 · Yes and know777
Wasted time and money on this stupid app and now I hate FUBO forever
7.37.1 · 2026/06/04 05:21 · NOABÒAT
I have tried cancelling my subscription and ending the trial for the last hour, everytime that I do it, it “lags” out
7.37.1 · 2026/05/31 22:03 · Sandbanks f
Not a good service, not ran well by corporate
7.37.1 · 2026/05/31 22:02 · Mrsdochog
Had an event scheduled to record. Came back after event had ended and it was nowhere to be found. I recorded on my profile and my husband recorded it on his profile. No recording either place. So much for having a backup.
7.37.1 · 2026/05/30 04:29 · JustTryingToWatchYankees
Half the time I go to watch something the app will just load forever. Once I swipe lip and refresh the app it loads instantly so I know it’s not an issue with my WiFi/service. Also, if I’m already watching something and leave the app during a commercial half the time when I come back it just loads and I need to refresh the app.
7.37.1 · 2026/05/27 19:24 · Jesús0107
No tienen los espn de paso hoy una final como la conference ligue y no lo están transmitiendo y estoy seguro que sábado no transmitirán la final de la champions, no vuelvo a pagar suscripción en esta app
7.37.1 · 2026/05/24 01:55 · RaptorManX
Spent over 30 minutes trying to figure out this app and site, and another 15 minutes cancelling my subscription. Missed most of the game I wanted to watch. They didn’t even have what they advertised. I wouldn’t try this app again at if they paid me.
7.37.1 · 2026/05/23 19:46 · keiravaz.15
Whenever I try to check out for the free trial and I use cashapp, it doesn’t work. I’ve tried it today and I’ve tried it a few months ago. It just doesn’t wanna work and I’ve been so irritated with this.
7.37.1 · 2026/05/23 03:53 · NotcoolFubo
I signed up to watch the NHL playoffs. I always chrome cast from my iPhone for everything. This service has been horrible to cast! It’s fine on my phone but when I cast it just skips like the oldest beat up cd ever! It has ruined the games!!! No good!!!
7.37.1 · 2026/05/21 14:26 · jorDe'
I’ve had Fubo for several years. I tried other streaming services, but this has the most functional. But they lost local NBC and don’t seem to care. When I asked, Fubo just said to stream them separately. I’m thinking of trying YouTube next.
7.37.0 · 2026/05/20 05:03 · Fred Montogomery
Cancel FUBO
7.37.0 · 2026/05/17 02:27 · Mareosca
Mala experiencia 👎👎👎
7.37.0 · 2026/05/15 23:55 · stellardia
I just purchased the White Sox only 19 $99 per month access plan. Of course, once purchasing the plan and trying to watch the game, it does not work. Both the “watch live“ and the “start from beginning“ do not work. Horrible site riddled with errors. Cannot watch the game, which was the sole purpose. I subscribed to the service. Pathetic. Save your time and attempt to watch the White Sox game another way. It’s not worth your time to have to cancel the subscription.
7.37.0 · 2026/05/15 18:06 · Coloradogal2
First I never write a review, but after dealing with this company I had to. I signed up for free 5 day trial, then got a $30 discount on the first month. I got an email saying I was going to be paying $53.99 plus tax for the first month, ok cool. I looked at my Amex and saw they charged $83.99. What?!! I contacted them and they said I had to pay all these other fees, these other fees were never disclosed. Also, the email said plus tax, not plus tax and fees. I feel it was a very deceptive business practice and I will never deal with this company again, and I hope nobody else does either.
7.36.2 · 2026/05/11 00:05 · Alexander1129
Doesn’t even pop up on the apple subscription I’m %100 sure I cancelled it just noticed it’s been charging me for 6 months I didn’t even have the app downloaded since the trial
7.36.2 · 2026/05/10 15:30 · Archy647
I keep trying with my card but it doesnt work then i tried with my friend’s card and it also does not work
7.36.2 · 2026/05/10 00:51 · worksblu
I got it to watch the nba games but every time I watch it’s in Spanish and there is not an option for the American stream.
7.36.2 · 2026/05/09 21:26 · hwkfanfkrlife
I just signed up for a free trial so I could watch some out of market games. I updated the app and It keeps buffering and freezing on me. I will be cancelling this free trial sooner rather than later
7.36.2 · 2026/05/08 15:25 · Aldod
I am not the tech person I need phone number support to make it work I believe I am a Samsung and I few other tv I a a huge baseball and football fan
7.36.2 · 2026/05/04 22:12 · Cfishplug
Auto charge and does not refund
7.36.2 · 2026/05/03 21:50 · Waste25
When I initially got Fubo years ago it was great, tons of soccer and other sport options. Now we pay even more for less good sport content. No premier league, and other top tier soccer leagues. No USA. And now the app is freezing up every 2 min during a game 7 basketball games Absolutely horrible.
7.36.1 · 2026/04/30 02:11 · Chocolatefox14
This app is terrible — and somehow even worse on TV. I almost never leave reviews, but this has been beyond frustrating. I spent the last hour trying to watch the Penguins playoff game, only to realize this “live TV and sports” app doesn’t even have it live. What exactly am I paying for? The one-day free trial is a joke, especially when you can’t even cancel in the app and are forced to jump through hoops just to access basic features. $70 a month for this? Absolutely not. I’ll be canceling before the trial ends.
7.36.1 · 2026/04/30 01:51 · conan10000bc
Not taking a single bank card don’t even think about downloading WASTE OF TIME
7.36.0 · 2026/04/27 00:46 · Andy2257
I signed up for a one month free trial before any charges were charged to my card. Took screenshot on my email of end date of free trial. Next day my card was charged almost a hundred dollars. Such a scam and lies.
7.36.0 · 2026/04/26 01:19 · Leoragiggles
I have been trying to watch the nuggets and timberwolves game. I have been clicking on their links saying I can watch it. I buy their membership and boom, I dont see the game. Literally lied to my face as well as wasted my time, i will 100% be cancelling and disputing their charge on my credit card.
7.36.0 · 2026/04/24 22:55 · Tdlr79
The performance of this app has declined significantly. Can’t be counted on for live viewing.
7.36.0 · 2026/04/24 20:54 · SHARKY: > }
When you’re downloading their app, they say nothing about paying for anything you have to pay for these channels. See you later.
7.36.0 · 2026/04/23 14:18 · shznnddnnddudjcjxkdjd
Tried canceling on app, sends me to website. Website sends me to email and no verification ever sent so can’t cancel on website. Phone AI is no help and won’t answer my question. At this point I’ve been trying to cancel for about a month and can’t but they still take money out.
7.36.0 · 2026/04/23 01:08 · Uefhdid
The app never works. Always bugs and issues. Never reliable
7.36.0 · 2026/04/22 19:17 · Capucinocatracho
Fubo Latino is change , I want it back
7.35.0 · 2026/04/19 20:30 · Cesar847847
This app sucks, get YouTube TV
7.35.0 · 2026/04/19 19:43 · Someone who supported
I bought a subscription through safari and when I opened funk it tried making me buy it again
7.35.0 · 2026/04/18 01:10 · Jeaannj
No pasan los partido que aparecen solo transmiten lo que ellos quieren a si sea que se pague
7.35.0 · 2026/04/12 21:25 · djdnsidndk
Sound was breaking up every 2 seconds while trying to watch a baseball game. Definitely not worth $30 a month if it’s doing that 👎🏼.
7.35.0 · 2026/04/11 17:51 · Butttttttttttrtt
This app still sucks 🤣🤣🤣 constant buffers and can’t load a freaking baseball game 🤣🤣✌🏻✌🏻🤣🤣🤣 pretty sure I wrote a review on this terrible money hungry company a couple years ago for the same exact problem. Come back 2 years later and it’s just as bad
7.35.0 · 2026/04/10 14:27 · Cdgeo
They say you have 30 days free but charge you in full a week after you start your trial. Scam!!!!!
7.35.0 · 2026/04/10 04:07 · yoss1 s
So I downloaded this to watch a baseball game and signed up and tryed to pay with cashapp pay and it said I need to go to cashapp or download it, so I clicked go to cashapp and nothing happens tryed exiting app and stuff and still doesn’t respond and when I sign b it just said I need a subscription.
7.35.0 · 2026/04/10 02:41 · K-Bear 69
I hate that they force you to pay EXTRA for sports channels that we NEVER watch! It’s like $20 a month! They keep going up and cannot negotiate with NBC to bring them back! It has been since November!!!!!! I watch so many shows on NBC so I am off to you tube TV after almost 3 years!
7.35.0 · 2026/04/09 21:36 · Thegionator22333
130 dollars a month
7.35.0 · 2026/04/05 17:08 · Brbdhcjaioaoxovknebzuxhhxb
Just buffers and never loads and mid game if you’re lucky to get that far will just stop playing and load again.
7.35.0 · 2026/04/04 16:30 · I mean seriously!
I love how I can watch Fubo on my phone and away from home on a Roku stick at a hotel or our camp. Problem is the limited selection. It was great during football season until it lost NBC. During hockey and college football there is no TNT which several games are on. So what am I really paying for? The absolute kicker however is when I tried to cancel they charged me for another 3 months. Just don’t do it. Not worth the aggravation and cost
7.35.0 · 2026/04/02 18:27 · Bermudez😎
Una basura
7.35.0 · 2026/04/01 02:46 · Mike_S73
Overhyped and overpriced. Do not get all the channels and or programs advertised. Its a hussle
7.35.0 · 2026/03/29 15:28 · Survivor Dom
It is absolutely obnoxious how many times we are subjected to watch the same advertisements over and over and over. Also, they got rid of NBC 👎👎. I’m out!
7.34.0 · 2026/03/27 04:28 · CO Ryan 85
Really easy to start but impossible to cancel.
7.34.0 · 2026/03/27 01:06 · Penic20
The app is fine if you don’t expect to allow it to run for too long. Like clockwork after a couple hours, it loses connection mysteriously. Ya, BS. One offs happen on occasion this happens daily. Keep that in mind when determining what cable streaming service you’re considering. The outages come across as intentional under the guise of “connection issues” from Fubo. Interesting how those “connection issues” never extend to my other devices on the same network and how it’s fixed immediately after I select “try again.” Scrutinize companies like this. They aren’t your friend and you’re not theirs
7.34.0 · 2026/03/27 00:04 · Diligent-observer
Downloaded for March madness, I planned on keeping it if the service was good. Almost unwatchable, chrome cast constantly disconnects, AirPlay stutters, the TV app crashed. None of my other streaming apps have this issue. The kicker is that they’re clearly playing commercials that are longer than the timeouts/halftime. If you’re careful, you can see that they’re up to 30 seconds late returning to the game. That adds up fast if there are lots of timeouts. Garbage overpriced service.
7.34.0 · 2026/03/26 22:19 · skyhawk0703
Live stream doesn’t work and it’s not worth the price
7.34.0 · 2026/03/26 22:16 · Rysnskdj
Rejects all payment methods when trying to sign up. Advertises having certain games and then after you sign up it says you have to pay even more to watch games. Then makes it impossible to cancel. Absolutely horrible app.
7.34.0 · 2026/03/25 02:31 · shotter 667881
First, you fail to negotiate with NBC and lose access to Premier League content. Then you have the gall to charge $19.95 as a pay per view fee to watch World Cup qualifiers? $20 per match? Seriously? That’s more than the monthly cost to subscribe to your substandard app. Pathetic.
7.34.0 · 2026/03/24 14:27 · telisco
Please don’t have any issues and need support. In the course of live chat support, I was replied to by 10 different people. Replies within 5 minutes would be from a different person. And each person would ask me for repeated information as if they never reviewed the ticket. Each ticket response starts out with the same scripted paragraph which makes you feel like just another number or is this even a real person. Almost all support people had American type names but you could tell that was not their real name from their replies. I asked to talk to a supervisor or talk to someone on the phone and got neither. I switched to Hulu, got a $25 discount/month, and am much happier with the channel lineup.
7.34.0 · 2026/03/21 12:44 · YouRaCheat
When I subscribed Fubos location showed New Finland!! Not USA!!
7.34.0 · 2026/03/20 20:10 · Chernandu
Horrible, predatory, impossible to cancel subscriptions it’s insane
7.34.0 · 2026/03/20 18:51 · J3frfr
I wrote a review saying that I had got a charge after cancelling and support reached out to me and said my account must’ve gotten hacked or stolen and they won’t refund me. Do not use Fubo any other service is better
7.34.0 · 2026/03/18 13:55 · Abhjjh
They make it so hard for you to “update” or cancel your subscription. They can rot in hell
7.34.0 · 2026/03/17 00:18 · Gator5000e
Oh yeah. Forgot. Not happening. SMH.
7.33.1 · 2026/03/16 01:03 · SRF.exe
Garbage app doesn’t even let you sign up for a free trial. Rejected all my payment options without reason.
7.33.1 · 2026/03/15 21:56 · Boxinglegend
Works fine when watching at home but try to watch on a device when traveling and not going to happen.
稳定 URL、动态 TDK、结构化数据和更新时间让搜索引擎能理解每个 App 的评价主题。
页面提供摘要、证据、痛点和行动项,方便生成式搜索直接引用有来源的结论。
页面记录更新时间,可点击重新生成,重新抓取评论并覆盖缓存页面。