订阅后仍需付费
用户购买订阅后发现仍需额外购买credits才能生成视频,感觉被欺骗。
You purchase a subscription, just to find out you have to pay even more for credits.
COCOSOFT TECHNOLOGY PTE. LTD. · 更新于 2026/06/16 13:44
本页基于 App Store 用户评价缓存生成,面向产品分析、竞品研究和搜索引用场景,保留评论证据并用 DeepSeek flash 提炼可行动信号。
缓存评论
160
差评占比
73%
好评占比
24%
模型
deepseek-v4-flash
Pollo AI 口碑极差,平均评分仅2.08,负面率达72.5%。核心矛盾是订阅后仍需额外购买credits,双重收费引发强烈不满;同时存在取消订阅困难、生成质量差、客户支持无效等问题。产品亟需解决定价透明度和基础功能可靠性。
Problem
用户购买订阅后发现仍需额外购买credits才能生成视频,感觉被欺骗。
You purchase a subscription, just to find out you have to pay even more for credits.
用户无法在应用内找到取消订阅的选项,客服无响应,担心持续扣费。
Trying to cancel my subscription... no cancel subscription button to press.
生成的视频与广告展示差距大,且频繁出现错误、变形、不遵循提示。
It does not make the video that you want and each time you regenerate it’s still wrong.
即使有credits,应用仍阻止生成并强制购买更多,credits价值极低。
I have 120 credits, creating a video costs 120, but app forces me to buy more.
Opportunity
取消双重收费,明确告知用户订阅包含的credits数量及生成成本,避免误导。
No clear explanation that you'd need extra credits after subscription.
投入资源提升AI遵顼提示的能力,减少变形和错误,提高用户满意度。
AI generators completely changes art that you didn’t ask it to do.
提供清晰的取消订阅入口和客服响应机制,遵守平台规范。
There is no unsubscribe and keep take mony from mastercard !
Strength
少数用户认为应用本身有些酷,但被收费模式抵消。
I think it’s a very cool app but why charge weekly if you still have to buy credits
Audience
对价格敏感的小型创作者,因高成本和隐性收费而流失。
Way to expensive for small or starting creators
希望免费体验基础功能再决定是否付费的用户。
It’s not free don’t bother downloading
被广告展示的高质量视频吸引,但实际体验差距大。
videos that do not even resemble the videos in the ads
Risk
该版本大量用户反馈订阅后credits不足、无法生成,评分2.0。
Version 3.8.0 average rating 2.0, many complaints about credits
多个用户反馈无法取消订阅,客服无响应。
They don’t make it easy to cancel your subscription.
用户有足够credits却被阻止生成,怀疑是故意缺陷。
I have 120 credits but app forces me to buy more.
Action
取消订阅+credits双重收费,改为单一订阅包含合理生成次数。
大量投诉双重收费,是差评主因。
确保iOS取消按钮可见,提供人工客服通道,48小时内响应。
用户找不到取消按钮,担心被持续扣费。
改进模型对复杂prompt的理解,减少变形,增加结果一致性。
用户反馈生成结果与提示完全不符。
3.9.0 · 2026/06/14 18:33 · Zulebarrios
La peor app jamás creada diseña para robar todo tu dinero, pague los 6$ del básico para nada
3.8.1 · 2026/06/08 02:55 · Itscherry
Stupid
3.8.1 · 2026/06/06 21:50 · wcabscan
Do not purchase. This app is a scam
3.8.1 · 2026/06/06 19:15 · khaaa99
لا يستحق العمل به
3.8.1 · 2026/06/06 17:40 · PharmDSteve
This application is useless. Don’t waste your money on it.
3.8.1 · 2026/06/06 14:59 · nickname1775
If I can get it less than a one star, I would I hate that it does not make the video that you want and each time you regenerate it to make the video the way you want. It’s still wrong. You shouldn’t be charged each time you make a video until it is finished not happy with this software spent $20 on it and never got the video that I wanted made
3.8.0 · 2026/06/01 18:41 · Braiden Wood
Don’t try this app. It’s constant paywalls and scammy in their attempts to get you to pay for the “credits”. Little to no info is shown to you the user to help you know how many credits a generation requires.
3.8.0 · 2026/06/01 06:56 · Ali AL-Mas30di
There is no unsubscribe and keep take mony from mastercard !
3.8.0 · 2026/05/31 04:20 · Estafa de la aplicación
Intenté crear un video y cuando iba a crearlo decía que no había suficiente créditos y recargué lo suficiente y seguía diciéndome que no había suficientes créditos no recomiendo esta app a ninguna persona
3.8.0 · 2026/05/29 13:48 · @xxbreciaxx
Pésimo
3.8.0 · 2026/05/28 09:19 · bomberman639
Useless app
3.8.0 · 2026/05/27 12:49 · Lobit🐾
So bad
3.8.0 · 2026/05/26 23:33 · Alligatore46
App not restoring purchases
3.8.0 · 2026/05/24 02:31 · ActualAppReviewer
Legitimately made me subscribe to the weekly subscription twice and never received any credits heck yea thanks
3.8.0 · 2026/05/23 03:52 · BallZacMegee
Very disappointed look forward to using the app purchased the week payment gives you 100 credits which is enough to generate two videos before they want you to pay more you figure if you’re paying for your service you should get a good amount of use out of it, especially if you’re subscribe weekly this was my first time using this safe to say I probably will not use it again.
3.8.0 · 2026/05/21 20:41 · ShaunRulzYoFace26
Charges $6 a week, still have to pay for credits to use features, and still censors nsfw content
3.7.1 · 2026/05/19 20:58 · rodrguezalexis
I spent $40 to try and create a video and I wasn’t even able to afford 12 pictures only seven and it charged me $40 just to AI generate the seven pictures and on top of that wanted to charge me even more to complete the fool video. That is outrageous. I have never seen an app charge for adding in a video making the video and on top of that you have the subscription. The worst app I’ve ever tried.
3.7.1 · 2026/05/18 23:53 · Pigeon man 1
Poor service
3.7.1 · 2026/05/15 06:41 · TheAbleGeek
Tried to use, paid for a month, kept getting server errors when trying to generate. Wasn’t able to use and Apple didn’t refund. Buyer beware!
3.7.1 · 2026/05/14 02:57 · Power Chuy
Pollo AI is a scam I’m trying to cancel my subscription on my iPhone but it shows no way to cancel it I have searched through multiple YouTube videos but it won’t show on my phone don’t trust this app.
3.7.1 · 2026/05/06 18:51 · Chey2010
You purchase a subscription, just to find out you have to pay even more for credits. Credits…Seriously? Since when, does an app make you purchase credits when you have already purchased a subscription? The developer is also VERY aware that customers are NOT happy about the surprise they get of having to pay even MORE money once they have purchased the subscription to use the app. Yet, they change nothing, and dance around the issue when it’s brought up in COUNTLESS reviews. The developer just continues to make more and more money off of poor un-suspecting people. DO NOT DOWNLOAD or support developers like this. The developer took advantage of what was once a scarce market. There’s wayyyy more apps/options out there now. Blacklist this developer and app until they are forced to conduct FAIR/TRANSPARENT business.
3.7.1 · 2026/05/05 09:02 · Krisantyno
Bad
3.7.1 · 2026/05/03 18:46 · Djyery
They just want to still your money don’t pay for anything they offer it is a scam, all this 5 star review are fake too
3.7.1 · 2026/05/03 00:14 · Nikole
You have to pay to do everything
3.7.1 · 2026/05/01 18:55 · djfchkr
I don’t recommend
3.7.1 · 2026/04/26 13:02 · Suzannemaggdylanvox
Do not use this garbage scam app.
3.7.1 · 2026/04/26 05:57 · Samir.hakimi
I signed up for the weekly package at $5.99 but there was no clear explanation that it would automatically charge my bank account every week. I was not properly informed about the 100 credits limit either. The AI editing quality is also very poor — it changed my content and wrote wrong details that I never provided. This happened multiple times. I do not recommend this app. Very disappointing experience for the price paid.
3.6.0 · 2026/04/24 03:57 · fhrbduejsje
Makes you pay subscription
3.5.1 · 2026/04/16 07:52 · Will e yum
Even if you pay, you get to make only few videos a week. Thats just crazy. It should be free
3.5.1 · 2026/04/11 19:01 · It makes you pay money
Pollo AI is just jealous because Sora 2 is better than them so they just added sora 2 to their app
3.5.0 · 2026/04/07 19:24 · MrSlows69
Use to be able to make anything
3.5.0 · 2026/04/02 20:01 · bigdaddydalton4
After being on here a month they changed what I was allowed to do. After I paid for a years subscription
3.4.1 · 2026/04/01 18:46 · Trill Will.i.am
This app is continuously trying to charge my Apple account and I don’t even have an account.
3.4.1 · 2026/03/31 00:11 · Beyoncé as a devil
This is terrible. It wouldn’t even let me create stuff without credit.
3.4.1 · 2026/03/29 19:24 · Kivkiv06
Amk Her şeye para para para saatlerdir uğraşıyorum her şeye para isiyor
3.4.1 · 2026/03/29 02:04 · Beni232
Giving detailed prompts AI generators completely changes art that you didn’t ask it to do and does not follow prompts as instructed and/or does nothing and generates an exact copy. App willing takes your credits and changes your art so you have to keep repeating until it takes all your credits forcing you to buy more. STAY AWAY FROM THIS APP!!
3.4.1 · 2026/03/28 13:41 · SighWhatever
My internet is working fine. But this app keeps telling me it cant connect and to check connection. Does it not like a vpn?
3.4.1 · 2026/03/27 12:08 · اخو بتله 😁
.
3.4.1 · 2026/03/27 00:15 · Muradkprl
Sürekli masa üstü sürümüne gönderiyor kredimi aldi ve bideomu vermedi kesinlikle %100 doğru
3.4.0 · 2026/03/24 07:23 · just_a_user99
I think I only remember this app because I generated something and the water mark stayed on the photo… but yeah not worth the money.. get something that lets you actually develop your Ai language profile before you start robbing people..
3.4.0 · 2026/03/21 14:54 · Born Free!
I just bought the app for $109.00 from Apple Store. I went on the app to make a video and it said I only have Z8 credits and to make a video I need 30 credits! So I pay that much for a years subscription only to have to pay a lot more to make a video! What I Rip Off!!! I want my money back but can’t get it!!!!
3.4.0 · 2026/03/21 04:24 · Parzival4real
Wanted to try the mimic feature as advertised. Paid $5.99 to try only to find out it actually doesn’t have any of the features advertised. Fake scam, if you are reading this please DO NOT FALL FOR THE $5.99 SCAM! To the developer, please do not respond to my review, saying to contact customer support and they “will respond within days” what does that even mean?
3.4.0 · 2026/03/20 01:49 · jon!!!!!!!!
Don’t down download
3.4.0 · 2026/03/19 23:46 · PeruCho360
This app is a scam, didn’t connect to pc or Mac, gave me problems creating and took my money.
3.3.1 · 2026/03/16 23:01 · LuluLoafy
Paying to make videos private is crazy
3.3.1 · 2026/03/13 01:45 · New age q
Once you buy your subscription, you find out that you have only 80 credits, 10 for each creation, than whe you want to generate an image and in description, you write character is screaming. Our dear polo is asking you to regenerate because it’s too spicy.. you know it’s funny. They’re all asking for our business and they’re being very stingy about their services. We as the consumers. do you want our business? You should tell us before we purchase what exactly we’re getting from you and not take our money that we can ask for it back. you got your 599 you got your 9999 for millions of people Customer Services the least of your concern. we’re gonna put a stop to it.
3.3.1 · 2026/03/12 15:29 · Quipa03
Make me pay 7$ for a week and won’t let me use it more than once the week is a lie, plus in the video I was 3 arms and 3 legs not worth the money at all!!!
3.3.1 · 2026/03/10 13:38 · Ken Bell Jamz Radio
I subscribed for $5.99 only to find out I have no credits. The only version available is the Pro version 👎🏾👎🏾👎🏾👎🏾👎🏾
3.3.1 · 2026/03/08 23:55 · Grace PX
Took my money and then didn’t work - I want a refund - this is fraud
3.2.0 · 2026/03/05 23:14 · Orif Azimov
Very Bad . You pay for subscription and also pay for generating. Too expensive and less options.
3.2.0 · 2026/03/05 13:40 · Inche putt
It’s not free don’t bother downloading
3.2.0 · 2026/02/27 16:43 · GAgak21
I think it’s a very cool app but why charge weekly if you still have to buy credits i guess it is your way of making money…i think that for a first time subscriber get them hooked first offer at least some credits not just 100 if a video creation is around 60 which if they want more will need to purchase a minimum of 7 dollars
3.2.0 · 2026/02/24 06:42 · Fraud25567
I was lead to believe they allowed adult content, after purchase no light displays of affection were allowed not even pecks on the cheek. A lot of BS here. Bad product and hard to use
3.2.0 · 2026/02/24 01:08 · Arthur morgan77
Bruh you need credits in game currency for the videos and they gave me 2 as a starter reward and each video needs like 10-20 credits✌️🥀
3.2.0 · 2026/02/22 07:43 · NaserAllan
Behind the subscription pay wall is videos that do not even resemble the videos in the ads Do not get the subscription ❌❌
3.2.0 · 2026/02/21 01:59 · Mustafa Six
It cost to much to make a short video that might come out incorrectly
3.2.0 · 2026/02/20 14:55 · mazbm
0
3.2.0 · 2026/02/19 17:52 · AJKK1
Reported several videos Ai misspelled wording & was very visibly messed up. Included screen shots. Pollo Ai has never responded or refunded.
3.2.0 · 2026/02/19 12:07 · Ready2getmylifeback
They don’t make it easy to cancel your subscription. They have directions in on the profile section but then when you go under billing, there is no cancel subscription button to press 🤔 seems fishy 👃
3.2.0 · 2026/02/18 21:47 · youndoo young
Never buy this app
3.2.0 · 2026/02/18 14:13 · Marjulee
Lame
3.2.0 · 2026/02/17 09:57 · Zoe4286
I am trying to cancel my subscription by following their instructions and it doesn’t work. I do NOT want to be charged for another month of this subscription app. This app is not what I was hoping for in video creation. I emailed their support and the automated reply is that their entire team is on vacation?!? What?! So no one is available to help your paid customers? That’s a scam. I want my subscription stopped.
3.2.0 · 2026/02/17 04:02 · Ata($)
Basically it sucks and everything costs money. You need to pay to find out it sucks. I just saved you 5.99+ a month. Use a respectable AI platform, and watch YouTube videos for prompts.
3.2.0 · 2026/02/14 22:59 · Raydeezy
It’s a scam I’ve tried so many creations and it doesn’t come out anywhere close to what the previews show. Even when you try to create an image to video it doesn’t do it properly. I looked up the perfect prompt for a dance and uploaded an image and instead it changed to another person doing a dance which wasn’t even the dance I wanted it was all off and messed up. So in other words don’t waste your money or time on this app.
3.2.0 · 2026/02/13 14:00 · 7263537362527
Canceling my subscription. Go tell your sensitive audience to pay your bills ……
3.2.0 · 2026/02/10 17:52 · Chufstetler
Paid $6 and the videos don’t come out as long as promoted. You only get two 5 second videos.
3.2.0 · 2026/02/05 00:10 · gillygunz360!
Cost a lot money
2.7.2 · 2026/01/21 18:10 · …..d.d.d
I was looking for a good ai system that was free but every single one I found was not free or good this was one of them please make it free
2.7.2 · 2026/01/19 20:00 · rubio outsidewitit
This is a scam do not get app
2.7.2 · 2026/01/17 05:03 · Ayed Alsaeedi 75
على الاقل يكون او تصميم مجاني وكتجربه وليش من اول تصميم ألتزم يالاشتراك. فرضا اعجبني اشترك لم يعجبني لا اشتراك اما من اول تصميم فرض اشتراك لماذا؟
2.7.2 · 2026/01/17 02:50 · BigNunu314
Purchased the $99.99 subscription . Like for what??? I feel like I got scammed. And I’m disappointed.
2.7.2 · 2026/01/13 18:59 · مبارك عبدالله مباركالدوسري
لماذا هذا التطبيق مال
2.7.2 · 2026/01/11 21:34 · TUFF GUN JOHNNY
Trash it don’t even look like me
2.7.2 · 2026/01/10 18:51 · Hdjd focused if
It sucks
2.7.2 · 2026/01/09 04:30 · Carlos Penso
17 ç per Second + 27 ç per day
2.7.2 · 2026/01/06 19:42 · HOZTILEPACIFITS
sometimes they mess up on purpose so you have to buy more points and keep trying to get do what you wanna do
2.7.2 · 2026/01/05 23:04 · BG@tree
Horrible flow on this app. Do not buy it. I’d like my money returned after making only 2 short videos I am confident I got ripped off compared to other formats.
2.7.2 · 2026/01/05 18:57 · Guimgmode
Horrible
2.7.2 · 2026/01/05 04:24 · rubotigr
It’s a lie that they have a video after 60 seconds
2.7.2 · 2026/01/04 15:40 · KJ Mercado
No trial or anything, this said you get 100 credits a week if you sunrise weekly, so how is one project 540, removing from my phone!
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