Resident Evil 4 icon
USGames

Resident Evil 4评价分析

CAPCOM · 更新于 2026/06/23 08:48

本页基于 App Store 用户评价缓存生成,面向产品分析、竞品研究和搜索引用场景,保留评论证据并用 DeepSeek flash 提炼可行动信号。

App Store

缓存评论

160

差评占比

63%

好评占比

28%

模型

deepseek-v4-flash

摘要

Resident Evil 4 在 App Store 评分极低(2.34/5),62.5% 为负面评价。主要矛盾集中在 iOS 26.4 更新后游戏黑屏无法启动,且 Capcom 数月未修复,用户感到被欺骗。产品机会在于快速推出兼容补丁并改善长期支持。

Problem

核心痛点

5

iOS更新后黑屏

升级iOS 26.4后游戏进入黑屏,完全无法游玩。

Black screen after boot (用户14049962858)

购买后无法运行

用户付费后游戏崩溃或黑屏,感觉被诈骗。

Couldn’t even make it passed the data download screen (14178239017)

Capcom长期不修复

问题持续数月,Capcom仅承认但无更新。

Capcom acknowledged issue but hasn't fixed as of April 20 (13975527331)

高昂价格与内容不符

售价$60但仅有部分内容,且游戏已老。

$60 is absolutely absurd for a game that’s been out for some time (14084251012)

游戏内购后数据丢失

更新后进度丢失,购买记录不识别。

update and lost all my progress and data (14059442119)

Opportunity

产品机会

3

紧急修复兼容性

立即发布补丁解决iOS 26.4黑屏问题,挽回用户信任。

Please fix the game asap ! (13996604772)

加强售后与沟通

主动通过社交媒体和客服回应,透明化修复进度。

Capcom has done nothing for months while game was broken (14055003699)

提供退款或补偿

对无法游玩的用户提供退款或折扣,减少差评扩散。

I wasted 60 dollars on this game all for my screen to be black (14010461389)

Strength

正向信号

3

经典游戏口碑佳

玩家认可游戏本身质量和情怀,愿意购买。

Best game ever, and it looks and runs amazing on iOS (14053826435)

部分设备运行良好

在未升级iOS或旧版本上游戏流畅。

Everything was working and running great (14097746364)

玩家期待改进

用户表示修复后愿意改评,存在挽回空间。

5 stars when Capcom actually fixes it (14084062256)

Audience

用户分层

3

情怀老玩家

曾在主机/PC玩过,想在移动端重温,愿意付费。

I love this game from back when (14102055133)

移动端主力玩家

只有移动设备,依赖iOS游戏体验。

ipados is the only device i have to game on (13898449075)

高付费玩家

已购买多款RE游戏及DLC,投入大量资金。

I have already purchase multiple titles (13960458217)

Risk

版本风险

3

iOS 26.4不兼容

所有RE游戏在iOS 26.4上均出现黑屏,影响广泛。

Doesn’t work with iOS 26.4 (14004097604)

版本更新频率低

自1.0.7后无新版本,用户等待数月。

Capcom has done nothing for months while game was broken (14055003699)

老版本也存在问题

1.0.6/1.0.5有卡顿、冻结等bug。

Game freezes consistently at the castle courtyard (13710188119)

Action

行动建议

3

发布紧急修复版

24小时内推送1.0.8,解决iOS 26.4黑屏问题。

大量用户无法启动,已严重损害口碑。

建立用户沟通渠道

在社交媒体发布修复时间表,并设立客服专线。

Capcom refuses to update or communicate (13948598516)

提供主动补偿

向受影响用户提供免费DLC或退款选项。

用户抱怨血汗钱打水漂(14010461389)

评论证据

80 条精选样本

Trash

1.0.7 · 2026/06/13 15:22 · glasscav

1

Couldn’t even make it passed the data download screen. Got to the end after 30 minutes worth of download over a 200mbps bandwidth speed and it crashed every time.

Пожалуйста больше скидок

1.0.7 · 2026/06/12 06:42 · Mark_1394

2

Сейчас у Capcom идут летние скидки но на айфон версии это почему то не распростроняется

Garbage corporate greed

1.0.7 · 2026/05/30 19:00 · StrictlyTruthful

1

Wanted to play on airplane, thanks for taking my money & leaving me hanging

Great game but controller doesn’t work

1.0.7 · 2026/05/24 21:23 · mjacksonian

1

I love this game from back when, was very happy to see a remake but the controller doesn’t sink to the game making it unplayable unless you use the screen and that’s absolutely horrible. I guess I’ll wait for them to fix the controller issues.

Not running properly

1.0.7 · 2026/05/23 18:30 · Eltrucker

1

I bought this over a month ago for my iPad Pro M5. Everything was working and running great and then I closed out of it for the night. When I went to log back into the game it wouldn’t run past the introduction and then there was nothing. The game simply quit working. It clearly states in the AppStore that this game is fully supported and compatible with the iOS on this device. I’m very dissatisfied with this.

It doesn't work

1.0.7 · 2026/05/23 16:02 · Elandaes

1

The game doesn't work. With the latest update, the game won't run. Fix it!!! Did I pay for this?

Broken

1.0.7 · 2026/05/22 15:25 · BeefyGordita

1

The free trial worked fine and I was at first impressed that I could play this on my phone so I said what ever and purchased the full game and ever since the initial download of the full game it won’t let me play it just goes to a black screen or makes me restor my purchase and that dosent work either, FIX IT !

Game won’t load past splash screens

1.0.7 · 2026/05/22 12:57 · Atrelle

1

Game will open show all the splash arts and producers but once won’t ever load the ‘Resident Evil 4’ press to start screen UPDATE: May 22nd; still loads into black screen

Not working

1.0.7 · 2026/05/21 02:24 · Brainrot3388

1

It’s been well over a month and it’s still not working, I’m just welcomed with a black screen. DONT BUY THIS!

Not starting

1.0.7 · 2026/05/20 08:12 · Jacksonjacksonnguyen

1

Suddenly the game is not starting up. I’ve reset my phone, deleting and losing my data to redownload. Still no start up.

Black screen

1.0.7 · 2026/05/20 06:15 · Yani2290

1

The game just doesn’t work atm… a shame considering I’ve bought so much and played it so much, just to come back one day to see the game is completely defective and unresponsive

MISLEADING

1.0.7 · 2026/05/20 03:21 · zackoklolkko

1

The game needs a price reduction asap… $60 is absolutely absurd for a game that’s been out for some time.

Excessive bugs & slow updates

1.0.7 · 2026/05/20 01:57 · trajenx

2

5 stars when Capcom actually fixes it. $60+ with DLC on an iPhone 17 Pro Max and it freezes nonstop and reboots don’t help. iOS 26.4 bricked the game with zero fix. Fix it.

No

1.0.7 · 2026/05/16 04:32 · Imkennethcole

2

The game is not working, the screen turns black

Not working

1.0.7 · 2026/05/16 04:30 · jccb2001

2

I just bought the game, but it won't let me proceed; the screen goes black, and I can't play it. Fix this, or give me my money back.

Game won’t work

1.0.7 · 2026/05/16 00:06 · Nickotrollin

1

I love this game, did one play through, payed $60 for the game. Go to play one day and I cannot get past the title screen, the game will not load it freezes at a black screen. Deleted everything and probably lost all my data thinking that might help, it did not. Deleted and redownloaded for nothing. The game was legit and awesome while it was working but now I can’t even open it.

Broken Promises

1.0.7 · 2026/05/15 11:29 · Myles64

2

It’s wild that Resident Evil 4 was specifically featured during Apple’s iPhone 15 Pro keynote in September 2023 as a centerpiece of the company’s push into “AAA mobile gaming.” Now, just a few years later, the game is bricked due to a lack of updates. What was an impressive showcase has turned into abandonware.

Spiel läst such nicht starten

1.0.7 · 2026/05/15 00:08 · Kiryl_BTW

2

Kann das spiel nicht starten es erscheint ein schwarzes bild und bleibt stecken bitte schnellstmöglich beheben! Unspielbar

Todo mal

1.0.7 · 2026/05/13 11:03 · Panita Zupra

1

Actualice y perdí todo mi progreso, las S+ con cada personaje en cada mapa de los mercenarios, las armas secretas, los trajes secretos, mis partidas de retos. Por favor Nesesito ayuda para recuperar mi progreso, tengo pruebas

Thanks to iOS 26.5 update it works , not capcom clowns

1.0.7 · 2026/05/12 04:33 · LegendsFaith

1

Capcom, you guys have done nothing for months while this game was completely broken. In that time, you could have easily updated the game to fix the black screen bug and added MetalFX support so the game could actually run at 60fps with better graphics options and better touch screen options. I’m never buying another one of your games on the App Store again. I’ll stick to buying them on PC and my PS5 Pro where they actually work. It's clear you don't care about your mobile players

Don’t delete your iCloud folder!

1.0.7 · 2026/05/11 20:12 · TimKimball

1

Best game ever, and it looks and runs amazing on iOS! But if you accidentally delete the “Resident Evil 2” folder from your iCloud Drive, you’ll never be able to play the game again. Reinstalling doesn’t work—there’s no fix—and that’s a major oversight for CAPCOM. Not good. Paid $40. Accidentally deleted a folder. $40 down the drain.

No longer runs

1.0.7 · 2026/05/10 18:31 · Graphite_Introspections

1

Black screen after boot

iOS updates are not friendly towards this app

1.0.7 · 2026/05/10 13:52 · Ocean's Man13

1

Last night, after my iPad automatically updated itself to iOS 26.4.2, the game has been getting stuck at the RE Engine Logo. For $59.99 plus on top of the extra money I paid for DLC and charms, this is ridiculous. This whole situation really makes me not want to pay another cent towards an iOS version of a CAPCOM IP (which btw, the market was already having a difficult time attracting people to play this on iOS.)

Broken

1.0.7 · 2026/05/10 06:53 · wonderboyP8NT

1

Game has been un playable for over a month.

Unable to restore purchase

1.0.7 · 2026/05/09 19:34 · Lexialex00

1

The game simply doesn’t work; I’ve bought the full game, but the game doesn’t see my purchase and just freezes every time I try to restore it. Fix it please!!!

No longer works

1.0.7 · 2026/05/09 18:56 · SockM

1

Game just loads to blank screen

Great game, won’t load anymore

1.0.7 · 2026/05/09 16:21 · unique_identifier_1234

1

Great game, won’t load anymore

Scam!!!!Doesn't work in iOS 26.4

1.0.7 · 2026/05/09 13:40 · Camilo Hardcore

1

Scam, why does the Apple Store sell a game that not works in the last iOS update. This is not fair with the customers, even the game in any place doesn't said that if you have the last iOS version the game will not works.

Was fun but now not working

1.0.7 · 2026/05/09 01:35 · CODE326

1

Does not work after IOS update.

Getting mad

1.0.7 · 2026/05/08 19:53 · Keeper702

1

Can’t even get into app

Palestine

1.0.7 · 2026/05/08 19:39 · Rasheed battat

2

The game is great and I have bought resident evil on multiple platforms like xbox, playstation and steam please fix all the titles in the series because they became broken after the update and hopfully we will be able to buy Resident Evil Requiem from the app store in the future but please fix the game this is a review from a long time capcom fan have a good day.

No longer works on iPhone 17 pro Max

1.0.7 · 2026/05/08 15:41 · iTunesZombie

1

Recently took a trip and was going to play this on the plane, but it told me I needed a huge download (even though I’d been playing the game just fine, about halfway through—long past the initial “free trial” section). After returning home and completing the download, the game launches, shows the initial RE Engine splash screen, then goes dark and the game screen never comes up. The display is non-responsive, I.e., tapping the screen doesn’t bring up the on-screen controls. I tried deleting the whole game and reinstalling/re-downloading, but I get the same behavior. Incredibly disappointing!

Black screen

1.0.7 · 2026/05/08 15:06 · rhis game is sacry and wierd

1

Capcom please fix ur game after the IOS update not a single re game works only for a black screen to show the game will show up if you turn your WiFi off but playing it is impossible because it says you need to buy the full game when I’ve already bought please do something about this.

更新系统后直接无法进入,官方不作为

1.0.7 · 2026/05/07 17:24 · Halfcry

1

默认画质设置太糊了,可以为iPad更新画质设置吗?或者开放一些可以提高画质的选项。

game is stuck in a black screen

1.0.7 · 2026/05/06 23:29 · It Sumo

1

I love the resident evil games and bought it for my phone but it is stuck on a black screen when i load it up and i tried uninstalling and reinstalling and it doesn’t work a little bummed out if this is all that’s happening i’ll want a refund if i can’t play it hopefully you guys can figure it out?

Bug

1.0.7 · 2026/05/06 13:10 · THE_BOOS_FI

1

When I open the game it just showed me black screen and I can’t play it why?

Latest iPadOS/iOS update broke the game as of 26.4

1.0.7 · 2026/05/06 01:35 · K1llemWKindness

1

This game is currently bricked until Capcom updates the app to work with iOS and iPadOS 26.4. Using iPad Pro M4 and the game boots to a black screen and never recovers. Will update review when addressed.

DO NOT BUY THIS GAME

1.0.7 · 2026/05/05 01:12 · mukaiss

1

It will crash on you

Can’t open the game

1.0.7 · 2026/05/02 17:26 · Albert westcott

1

I’m using iPad Pro M5 13 inch. I just can’t open the game at all. I have downloaded everything, but every time my game is just whole black. Please fix the problem.

Don't buy

1.0.7 · 2026/04/30 03:49 · El skunto

1

The game only loads if you're offline. However, it doesn't recognize that I purchase the game. Even when switching back on my internet. If Capcom should just go ahead and refund me.

Fix this bug

1.0.7 · 2026/04/29 20:37 · Lida bida boop abut

1

I wasted 60 dollars on this game all for my screen to be black? I even tried restoring it failed purchase then I can’t click anything you need to fix your game it’s pissing me off Ili give better reviews when it’s fixed.

Broken with current iOS update. Don’t download until it’s fixed

1.0.7 · 2026/04/28 00:11 · Jake53456

1

Doesn’t work with iOS 26.4

Doesn’t work

1.0.7 · 2026/04/27 22:09 · f u k u w s o p

2

The apps recently open doesn’t work could you guys help to run apps

26.4 iOS update black screen

1.0.7 · 2026/04/25 20:06 · Xiaomao2233

1

Please fix the game asap !

Big problem Capcom!

1.0.7 · 2026/04/23 11:59 · Tokinov

1

In this review, I want to write about how Capcom ignores its fans and players. The game is wonderful and helps a lot to players who are often away and can't play through a PC. But the way the company ignores the players sucks. In the recent update 26.4 there was a bug, the company confirmed it, but no news when the problem will be solved is said and roughly speaking we were scored and simply postponed this problem to the background. I want to say to these reviews that if you are ready to endure while the developers start working on their game for more than a month and not give any news and chances for the best, then of course buy. Draw your own conclusions. (Those who read, I apologise for the spelling, because I write through a translator, I'm Russian myself)

Non-functional on iOS 26.4

1.0.7 · 2026/04/23 05:12 · ElBaha

1

App no longer functions on iOS 26.4. Always loads to a black screen

Don’t Download

1.0.7 · 2026/04/22 15:10 · Mr Smith 716

1

As of April 22, 2026 the game is completely unplayable. Capom won’t fix it yet they’re still allowing people to waste their money trying to download the game smh

تجربه سيئة

1.0.7 · 2026/04/20 21:23 · شابريو

1

لا انصح بتحميل هذه اللعبه ، يقوم بلعب الفصل الاول ومن ثم عليك الشراء فاللعبه

Doesn’t work on iOS 26.4 - blank screen on startup

1.0.7 · 2026/04/19 17:41 · stdevsq

1

Capcom acknowledged this problem at the end of March, but hasn’t fixed it as of April 20. When will they fix it? Their support is lacking.

DO NOT BUY

1.0.7 · 2026/04/18 19:58 · Alarm app hater

1

Used to be absolutely perfect but it’s now completely unplayable on iPhone for to an iOS update. Capcom have acknowledged the issue but have yet to do anything about it. Still runs perfectly on Mac but do not buy for iPhone until an update is issued

Latest iOS update broke the game

1.0.7 · 2026/04/18 17:14 · Re4-kick

1

It has been months and no one at capcom is looking into the issue

Don’t waste your time on this

1.0.7 · 2026/04/17 19:42 · sinfocico

1

At first it was running smoothly but now I can’t even play anymore the game starts then the screen goes all black

No me deja jugar

1.0.7 · 2026/04/16 23:23 · Edward91101

1

Llevo más de un mes tratando de jugar y dice que no he comprado el juego cuando ya lo hice y no me deja descargar unos datos que son necesarios para jugarlo

Unplayable

1.0.7 · 2026/04/15 13:29 · David_REbr

1

Unfortunately, after the recent Apple update (iOS25.6, i believe), the game has become completely unplayable. When connected to the internet, it won’t load at all. If you try to play in airplane mode, it only loads the free portion and prompts you to purchase the game again. Keep in mind, i have already purchase multiple titles in the series (2,3,4,7 & Village, with all Dlc) and none of them are working. Even worse if you attempt to repurchase the game, the same issue happens again after closing and reopening it. There has no been response nor acknowledgement from either CAPCOM or Apple regarding this issue. This level of support is extremely disappointing from both parties.

Broken since ios 26.4

1.0.7 · 2026/04/14 10:58 · cluttered_matter

1

The game won't load since ios 26.4. They should have updated tested the game during the beta process of that version of ios so they would be ready with an update, but they didn't.

Stopped working after iPhone update

1.0.7 · 2026/04/13 04:53 · gamer247247

1

All of my resident evil games that I purchased re2,3, and 4 remake, have stopped working after an iPhone update. Capcom fix this

Not functional on iPad

1.0.7 · 2026/04/13 02:29 · djgoulet

1

I have an M5 iPad Pro and an iPad Air M3 on current iPadOS 26.4.1. Resident Evil 4 Remake opens to a black screen after the initial logos. I’ve tried all the usual app fixes (uninstall/reinstall, clearing app data, etc.). I’ve attempted to reach out to Capcom support, but their sites are a confusing mess than link me in circles and prevent me from reaching a solution. As of now, this title is completely unplayable. Note: I will update this later on if it is resolved.

Hair looks awful

1.0.7 · 2026/04/12 13:12 · JustinStr

1

Leon's hair looks awful. Considering it's on screen the entire game, it should be updated. And apparently the game isn't booting for some? You charge the same amount as the console version yet there's barely ever any updates and we get treated horribly. Is this what you think of your fanbase Capcom?

Won’t load, Capcom hates its player base

1.0.7 · 2026/04/12 02:40 · Slice0flife-

1

Capcom refuses to update the game to boot. I purchased all the games. What a waste of money….

Freezes every 5 minutes

1.0.7 · 2026/04/11 04:30 · JCBC2021

2

Hopefully I can get a refund. I have a brand new 17 pro max and this game ran great for a few hours and is now unplayable due to crashes every 5 minutes. It’s the only open app and shouldn’t freeze this often. Be ready for frozen screens.

RE 2-4 not working

1.0.7 · 2026/04/10 20:14 · Gabbyboo45!

1

Resident evil 2 through 4 have stopped working since I’ve updated my phone and no one is responding to the complaints

Can’t play the game

1.0.7 · 2026/04/10 04:16 · J/-.—

1

For some reason after the update yall dropped im not able to play the game all i can get thru is the re engine cutscene then it turns to black with no virtual pad showing just a black screen

Doesn't work

1.0.7 · 2026/04/10 01:52 · cdcerv

1

ios 26.4 broke it. Don't bother downloading until an update gets pushed

App IS NOT WORKING please update the app with the new iOS !!!

1.0.7 · 2026/04/10 00:31 · thatboypat

1

Please update the app it’s not working!!!!

TRÒ CHƠI BỊ HỎNG TRÊN IOS 26.4 KỂ TỪ BETA 3!

1.0.7 · 2026/04/07 14:30 · Huu01@

1

Hãy cho tôi một bản cập nhật để sửa lỗi. Bằng một cách nào đó mà tất cả trò chơi Resident Evil đều ngưng hoạt động với màn hình đen hoặc bị thoát

Resident evil4

1.0.7 · 2026/04/06 18:30 · Serdiuk1982

1

Doesn’t work, black screen on iPhone 16 pro, ios 26.4, nothing doesn’t help. I reinstalled game 3 times.

Broken

1.0.7 · 2026/04/06 18:16 · Progenitor9404

1

This game has been crashing or black screening upon start up since the iOS 26.4 update. Capcom acknowledged this issue on march 27th, 2026 on their x account. There has been no update or any communication since. I’m giving a 1 star not because the gameplay, but because the lack of support after spending $65 is appalling. If you plan to purchase this game please do not it is a waste of money. The demo will work and you will go to purchase it and have zero access to the game. This happened to me and I’m trying to make sure it doesn’t happen to anyone else. Please Capcom do your jobs and update your game.

Playing game on my phone

1.0.7 · 2026/04/06 06:20 · khoavu2017🌷

1

It doesn’t work I try playing RE4 on my phone and showing black screen and it crashes 😔😢

不更新我就每天刷差评

1.0.7 · 2026/04/05 08:35 · 喝香蕉牛奶不

1

不解决ios26.4无法正常启动问题我就每天刷差评

Just buy on console. Waste of time and storage.

1.0.7 · 2026/04/04 07:31 · Grxcielovesre

1

Literally spent ages downloading this and when I finally get the game running and about 10 minutes in it prompts me to crouch under a tree. It never let me no matter what I tried so, don’t download this on mobile just buy the actual game on console to save your damn time. Actually ridiculous dude.

Не работает!

1.0.7 · 2026/04/03 05:27 · Pinus Cloka

1

Давайте чините , или мне че начать нервничать-агресировать ммм?

Does NOT launch and is unplayable on 26.4

1.0.7 · 2026/04/03 01:07 · ShrinkingTyler

1

After 26.4 game will not load or launch for anyone. Game is entirely unplayable/incompatible until fixed. Has been an issue since beta 1 and still remains with official release of 26.4

Does not work after update

1.0.7 · 2026/04/02 19:54 · Cheekyphuzz777

1

iPhone 17 Pro on iOS 26.4. I have more than enough space, but doesn’t run after developer title screens in beginning. Can’t even get to main title screen.

مشكلة باللعبة

1.0.7 · 2026/04/02 09:00 · Glow Planos

1

اللعبة تخرجني دايما و مافي اعدادات الجودة او التحكم و اصلا اللعبة تخرجك حتى لو تعيد للمرة الالف ما رح تفيد فا اتمنى يصلحون المشكلة هذي

Goes black

1.0.7 · 2026/04/02 00:28 · Bravo_vargas

1

For the last month I haven’t been able to get passed the developer screens. It goes black and it stays black until it crashes.

更新了ios26.4后,进游戏闪退!

1.0.7 · 2026/04/01 06:33 · waiting1314

1

更新了26.4后,进游戏黑屏闪退

bummer

1.0.7 · 2026/03/29 02:59 · witchpriest1

1

love the devs and depend on them. ipados is the only device i have to game on at this stage of my life. the importance of that is very significant to me. if it werent for capcom's efforts in making these games available to modern mobile devices i would never be able to relive the themes i got to experience back in the 90's with the first entries on PSX. im not trying to bash on the devs, i want to encourage them... hopefully with the response you get from this ipados 26.4 crash it will show you how much support these games have on mobile. i hope everyone that doesnt have room for video game consoles find joy playing video games anyways with the ones that are available on mobile. and i hope that capcom continues their efforts in pushing the bounderies of mobile gaming. i look forward to resident evil requiem on IOS. thank you CAPCOM.

Здравствуйте

1.0.7 · 2026/03/28 17:23 · Optik1444

1

Проблема такая после того как у меня загрузилась игра она вылетает и не как не заходит

iOS 26.4 Bug

1.0.7 · 2026/03/27 14:44 · Frostedflakes27

1

Ever since iOS 26.4, the game loads to just a black screen. Please fix this.

Installing Problem

1.0.7 · 2026/03/26 14:03 · Upset&Tight

2

Works on all my Apple products besides my M4chip iPad Air

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