应用频繁卡顿崩溃
几乎所有设备上缓冲、冻结、闪退问题严重,无法流畅观看。
“Constant buffering...this app is the worst streaming app I have ever used.”
CBS Interactive · 更新于 2026/06/15 10:57
本页基于 App Store 用户评价生成,面向产品分析和竞品研究,保留评论证据、来源构成和样本边界,并提炼可行动信号。
评论样本
160
差评占比
63%
好评占比
34%
模型
deepseek-v4-flash
展示本页评论样本的抓取构成和边界。
160
通常包含版本号和较新的评论时间。
0
来自 App Store 页面服务端渲染的评论块。
1
US 160
RSS 提供所选国家/地区的最近评论;App Store 页面补样本来自 Apple 页面展示的精选/有帮助评论,多 storefront 去重后用于补充样本,不代表全量评论库。
Paramount+ 整体口碑极差,负面评价占比超62%,平均评分仅2.45。用户主要集中在技术故障(卡顿、闪退、无法选择剧集)和内容政治化(UFC事件、新闻偏见)两大矛盾。产品机会在于修复基础体验、优化广告策略和增加多语言支持。
版本变化、差评密度和日期峰值合在一起看,更容易定位产品更新后的真实用户阻力。
样本覆盖
160 条
基于当前缓存评论生成版本趋势、痛点密度和时间线。
高风险版本
15.18.1
13 条评论中差评占比 76.9%,适合作为版本复盘入口。
主导痛点
功能体验
15.18.2 版本中出现 52 条相关差评,密度 35.9%。
差评峰值
6/7
2026-06-07 出现 19 条差评,可回看当天更新、故障或策略变化。
评论数、平均评分和差评占比放在同一时间轴,先定位异常版本。
颜色越深,说明该版本中相关差评密度越高。
按日期拆分好评、中评和差评,识别突发波动。
差评占比最高的版本适合进入版本复盘,优先回看更新日志、灰度策略和功能下线记录。
热力图最深的主题可以直接转成需求池候选,结合评论证据判断修复收益。
时间线上的差评峰值适合追查服务故障、价格策略、模型质量或运营活动影响。
Problem
几乎所有设备上缓冲、冻结、闪退问题严重,无法流畅观看。
“Constant buffering...this app is the worst streaming app I have ever used.”
iOS和TV端下拉菜单失效,只能看当前季,用户非常不满。
“Can't select seasons on iPhone, Roku, Fire TV...is anyone else having this issue?”
即使订阅Premium或广告免费计划,仍然被强制插播广告。
“I pay for commercial free but still get commercials.”
支付后无法登录、API错误、不识别账户等导致无法使用。
“Paid but can’t sign in - APIError, no elaboration.”
Opportunity
投入资源解决缓冲、闪退和UI响应问题,这是用户首要诉求。
“Worst streaming app ever...crashes all the time, restarts, pauses.”
特别是西班牙语翻译,满足拉丁裔用户需求。
“No Spanish translations...can’t translate for myself or family.”
明确区分付费无广告计划,减少广告干扰。
“Ads on a paid service...unacceptable.”
Strength
用户普遍认为节目和UFC赛事出色,是保留订阅的核心原因。
“Great content, best streaming platform out there.”
像Zatima等节目有忠实观众,显示原创内容潜力。
“Zatima please never delete that show. My grandma and I love it.”
Audience
因UFC白宫事件、新闻偏见等问题感到愤怒而差评。
“MAGA UFC trash app for very dim people.”
大部分差评来自遭遇卡顿、闪退、无法选择季等问题的用户。
“App constantly freezes...I have to reset the show after every ad.”
虽抱怨应用体验,但因喜欢节目或UFC而勉强使用。
“Love the content, but the app is AWFUL!”
Risk
该版本占评论90.6%,平均评分仅2.52,负面反馈密集。
145条评论,平均2.52分,大量1星差评。
13条评论平均1.85分,高于15.18.2的严重性。
13条评论,平均1.85分。
Action
组建专项团队解决iOS和TV端的缓冲与崩溃问题。
“It’s laggy at best and broken at worst...has this app for years never had this problem.”
iOS和TV端下拉菜单急需补丁,用户反馈数月未修复。
“Season button doesn’t work...ongoing issue for months.”
确保无广告计划真正无广告,否则大量用户流失。
“Ads on premium...I am going to cancel my subscription.”
15.18.2 · 2026/06/14 06:42 · vacheron11 · RSS 最近评论 · US
MAGA UFC trash app for very dim people.
15.18.2 · 2026/06/14 04:32 · dollhouselightning · RSS 最近评论 · US
Horrible people. Horrible programming. Subscribing to paramount means you are an idiot, it really is that simple.
15.18.2 · 2026/06/14 04:31 · Random159$$ · RSS 最近评论 · US
I would give it 0 stars if possible. Firstly, Paramount is getting into politics, UFC activities that are destroying White House grounds and supporting a president who is destroying this country.
15.18.2 · 2026/06/14 02:11 · Exwolfete · RSS 最近评论 · US
It will not through Walmart plus let you sign onto a Roku TV because the activation code is too long and customer service sent me numerous places and I’m getting nowhere. I am slightly autistic and I have done this many days this month because I think I can do it and I almost get to there and then it doesn’t happen and customer service has me running into emails deactivating my account is unnecessary. I know somebody could turn this thing on for me. This is I’m so
15.18.2 · 2026/06/14 01:37 · Aggravat-ED! · RSS 最近评论 · US
Love the content, best streaming platform out there, but the application is AWFUL! Constant buffering(not an issue with any other service!), navigation is clunky at times and worst of all, the AUTOPLAY won’t be turned off! We have tried through the settings on the TV as well as through the online app but every time we go back to watch a show, it jumps to the next episode (very irritating!).
15.11.0 · 2026/06/14 00:26 · Zionism is God · RSS 最近评论 · US
Don’t know what else to tell you, you deprecated all non-brand-new Apple devices. So… yeah. Willing to pay you for your “licensed content” but you are not willing to supply the service. Israel, Israel! Uber alles! Uber alles in der Welt!
15.18.2 · 2026/06/13 23:15 · KoelGreg · RSS 最近评论 · US
Don’t trust companies that bend over backwards when pressure is put to em. I will never be using your streaming service again. You stand on the wrong side of history.
15.18.2 · 2026/06/13 22:08 · MonkTheCowboy · RSS 最近评论 · US
TL;DR, This app, on all devices, is getting worse. I get commercials even though I pay for commercial free. If I’m not on WiFi it doesn’t work and will just load and load and load. Meanwhile every other app will work so it’s not my phone or signal strength. Can’t change seasons. Not on phone, iPad, tv, none of it. Only way to do it is supposedly go on the website pick the season and episode and then it’ll take you to the app. Can’t get on the website because it says my information isn’t right even though I’ve reread my email to make sure there are no typos and I 100% know the password which works when I deleted then redownloaded the app. With the money we pay you’d think we’d get a quality product but nobody at paramount appears to care.
15.18.2 · 2026/06/13 21:37 · Songs777 · RSS 最近评论 · US
I subscribed expecting access to FIFA World Cup 2026 streaming content based on promotional information I encountered. After subscribing and being charged, I learned that the English-language broadcast rights for the tournament in the United States are held by Fox Sports (FOX and FS1), not Paramount+.
15.18.2 · 2026/06/13 19:04 · LUBER_7 · RSS 最近评论 · US
No puede entrar sale error ni porq desinstale e instale nuevamente
15.18.2 · 2026/06/13 18:57 · La fiscalia · RSS 最近评论 · US
La app no funciona!
15.18.2 · 2026/06/13 16:57 · Disappointed 2018-2018 · RSS 最近评论 · US
Please do an update and fix this. Also on fire stick the list has reversed order. Please fix both
15.18.2 · 2026/06/13 11:38 · To shades · RSS 最近评论 · US
This app is laggy at best and broken at worst most of the time and do not try and use it outside of iPhone say on a TV that is Wi-Fi enabled because you will truly see how broken it actually is paying the money I pay to never be able to watch anything is crazy and frustrating
15.18.2 · 2026/06/13 08:12 · clip6toes9times · RSS 最近评论 · US
Paramount+ and CBS are trying to take away our first amendment rights they’re up trumps aź while we all struggle to feed our families
15.18.2 · 2026/06/13 06:52 · Paramount=buns · RSS 最近评论 · US
User interface is among the worst of streaming services. I can give a pass to Pluto and tubi since they’re free but paramount is absolutely atrocious. By far the slowest/laggiest app I have used
15.18.2 · 2026/06/13 03:11 · Jack 1983 · RSS 最近评论 · US
You're forcing me to watch ads...
15.18.2 · 2026/06/13 01:48 · Eduardo Burga · RSS 最近评论 · US
No habré la página
15.18.2 · 2026/06/12 23:19 · Iminlikeflynn · RSS 最近评论 · US
Corruption?
15.18.2 · 2026/06/12 18:44 · JayR5555 · RSS 最近评论 · US
Do the fighter’s play for free. We tax payers didn’t approve this trash from the eleison’s family
15.18.2 · 2026/06/12 17:45 · JTTexas2 · RSS 最近评论 · US
Using this app to watch shows is like using dialup to get on the internet. I pay for several subscriptions and this one, this app is by far the worst streaming app I have. I’m about to cancel my membership because I flat out. Don’t even want to use it even though I like the shows but it’s so frustrating that it crashes all the time, restarts, pauses in the middle of a show constantly. This is true for my phone and for my television. None of the other apps that I pay for that stream shows do this so this is clearly Paramount issue. Whatever development company you guys used is terrible and should be put out of business.
15.18.2 · 2026/06/12 16:13 · Goo_Lord · RSS 最近评论 · US
The app will kick me out of the show i’m watching right before the ads finish and they’ll restart from the beginning. Happens almost every time I watch a show. Great selection though
15.18.2 · 2026/06/12 15:10 · ilovejesus233 · RSS 最近评论 · US
.
15.18.2 · 2026/06/12 11:41 · Uncle Twon · RSS 最近评论 · US
I can’t believe they are supporting the tax payer waste of money that is a UFC fight at the white house
15.18.2 · 2026/06/12 05:44 · mtr ben · RSS 最近评论 · US
Les falta traducir al español sus series originales o mínimo ponerles subtítulos en español
15.18.2 · 2026/06/12 05:10 · Knightofni82 · RSS 最近评论 · US
My app is up to date and there are no network issues so i am wondering why after the ads play the program I am watching keeps freezing. I have to keep resetting the show and after the first run of ads it freezes up. Please fix this issue
15.18.2 · 2026/06/12 03:58 · Micah simmons · RSS 最近评论 · US
Any time I’m watching a movie it will constantly pause and buffer. Not having this issue with any other streaming service.
15.18.2 · 2026/06/12 01:10 · Horrible 👎 · RSS 最近评论 · US
Terrible, they charged me and never let me enter the account 😡
15.18.2 · 2026/06/12 01:03 · Yokliw · RSS 最近评论 · US
Please fix your TV app, I have just about every streaming service and Paramount+ is the worst. Love the shows, hate the app.
15.18.2 · 2026/06/11 20:31 · Android users have · RSS 最近评论 · US
Acabo de pagar para ver el mundial y no hay una mierda ahí malditos hijos de puta
15.18.2 · 2026/06/11 18:48 · Sergio_98702 · RSS 最近评论 · US
Hoy no esta funcionando, puedo iniciar sesión por el navegador pero en la app no puedo.
15.18.2 · 2026/06/11 16:12 · matiasreba · RSS 最近评论 · US
Why
15.18.2 · 2026/06/11 13:32 · vadwani · RSS 最近评论 · US
Just tired of watching adds app doesn’t work properly because of adds its forwarding my show
15.18.2 · 2026/06/11 13:17 · Won’t let me save name · RSS 最近评论 · US
Can’t change seasons. I have to go through the website just to change seasons in the app.
15.15.1 · 2026/06/11 10:40 · kushgod520 · RSS 最近评论 · US
1 star got charged through automatic payment and didn’t even get to use paramount once through my account but it still charged me and wouldn’t let me access my charged account. I want a refund or something!
15.18.2 · 2026/06/11 01:20 · MegaMannE · RSS 最近评论 · US
I am just so incredibly tired of paying a premium price for premium streaming services and still getting ads. Even in the ad free options. I’d give zero stars if I could. I’m going back to physical media. At least then I can skip the ads.
15.18.2 · 2026/06/10 22:49 · reviewer Ab · RSS 最近评论 · US
App function is terrible. Has continued to get worse over the years. App crashes all the time, defaults to home screen after a crash.
15.18.2 · 2026/06/10 22:44 · Sxygirl69 · RSS 最近评论 · US
Why doesn’t the season drop down menu to select a season work? It doesn’t work on my iPhone, Roku tv and Amazon fire tv. Like this is ridiculous. Is anyone else having this issue and if so, why haven’t they fixed it (ugh)? Can’t be the only one.
15.18.2 · 2026/06/10 19:46 · jra3 · RSS 最近评论 · US
Awful interface on Apple TV and iOS. Randomly loses watch history so you don’t know where you left off. “Predictive” suggestions are generic often offering content that has already been watched. Watchlist moves around like a popular service with a red logo driving frustration. Forced previews at the start of programs even when you pay a premium for no ads.
15.18.2 · 2026/06/10 17:55 · ShortyyMeeks · RSS 最近评论 · US
Won’t even let me sign up to even use it keeps saying this content is unavailable rn ?
15.18.2 · 2026/06/10 01:34 · Mgabsa · RSS 最近评论 · US
Of all the streaming apps this has to be the worse app. It is slow to load and that has nothing to do with my ISP. It is very difficult to get to the episodes of a show. If you watch it for a while it locks up for no reason. The app developers have no incentive to make improvements. This is NOT a 4.6/5 app in anyway
15.18.2 · 2026/06/09 20:43 · Maryonacr0ss · RSS 最近评论 · US
On mobile u can not switch seasons
15.18.2 · 2026/06/09 14:08 · Sbumskaoao · RSS 最近评论 · US
Zatima💕 please never delate that show me and my grandma LOVES it
15.18.2 · 2026/06/09 13:10 · momof513678 · RSS 最近评论 · US
App not working. Ever since the last update to fix a bug fixes, the screen has been totally black for Paramount+. It will not open. It will not load it will not do anything. My bill is paid. So what is the problem. So I have been paying for this app for years never had this problem. They took my money out and did the update and now it will not work at all. It’s just a black screen.
15.18.2 · 2026/06/09 07:15 · The Cordova family · RSS 最近评论 · US
The content of Paramount+ is amazing, but, the app is extremely terrible. I had it 2 years ago and was trying to renew my subscription earlier under a different email. It said the subscription went through. Paid for it, see it’s pending in my bank account, cool. But when I go to the app and try to “sign up”, it says “APIError”. no elaboration, no update. I tried restarting my phone, signing up via the website, and all it does is redirect me to the app that DOESN’T work. I cancelled my subscription the day I got it
15.18.2 · 2026/06/09 03:38 · dascook · RSS 最近评论 · US
App is super terrible. Or the streaming servers. Or something. It just doesn’t work very often.
15.18.2 · 2026/06/08 23:54 · FParamount · RSS 最近评论 · US
The glitches on this service are like any other I have ever experienced with these platforms. I understand it takes time to work out the kinks and bandwidth but this app seriously has not figure it out yet. Error 3205 I get all the time and can’t play anything m even though I know it’s not my internet or connection. Have never dealt with slower or more issues with errors in a steaming app that this one. DO NOT RECOMMEND go with YouTube tv
15.18.2 · 2026/06/08 23:30 · JimmyJoeJimmyJoe · RSS 最近评论 · US
Garbage app
15.18.2 · 2026/06/08 11:57 · S-andwichudo · RSS 最近评论 · US
Love the shows they have to offer but I hate that I can’t translate them to Spanish for myself or my family.
15.18.2 · 2026/06/08 07:00 · unclearnuclear · RSS 最近评论 · US
only downloaded the app because when I am LOGGED IN through the internet it will not allow me to watch anything. tried to LOG IN through the app and it DOESNT RECOGNIZE MY ACCOUNT. I HOPE YOUR CEOS BURN IN HOT SUBSCRIPTION HELL
15.18.2 · 2026/06/08 04:18 · Duckiedoo1 · RSS 最近评论 · US
This app does not work half the time. You spend more time in frustration going in a circle jerk to do what the information says to get a working show but it just says you don’t have an account. I am going to say forgetit and find a new app. Bye bye
15.18.2 · 2026/06/08 03:25 · Bobjwksn · RSS 最近评论 · US
It’s way to complicated to link to my Xfinity account. It doesn’t even list Xfinity as a provider. I’m not going to pay for a subscription with I already pay for showtime through Xfinity
15.18.2 · 2026/06/08 02:41 · beau100000000 · RSS 最近评论 · US
Unfortunately, you can only watch or download shows from the most current season bc the season dropdown menu won’t activate on the iPad app. Works fine on my phone but can’t have optimal viewing on my long flight.
15.18.2 · 2026/06/08 01:37 · Singing Cardinal · RSS 最近评论 · US
Stupid ads even on Premium! Very confusing and cluttered layout. Filled with too many advertisements. App is a wash and not worth paying for. If it weren’t free—wouldn’t pay!!! Sort most recent reviews instead of Apples default algorithm of most helpful and you can easily see the 😂dissatisfaction with app. Editors Choice. 😂
15.18.2 · 2026/06/08 00:15 · tkrofecheck · RSS 最近评论 · US
Save your money if you think you can get any worth out of streaming with Walmart+ and Paramount. Tried watching the Tony’s only to find I need to have the premium plan. This tells me all subscriptions are a scam to make you upgrade.
15.18.2 · 2026/06/08 00:07 · merky987 · RSS 最近评论 · US
I click on tiny awards. There’s no button to stream. There’s no cbs. Or rather there are about 25 cbs channels but is one of them THE cbs? I have no idea. Turns out I have to upgrade. Would have been nice if it told me. So I upgrade. I click on cbs. It tells me the football is starting soon even though it’s not football season. Such incompetence.
15.18.2 · 2026/06/07 22:08 · eyeball2006 · RSS 最近评论 · US
After hearing what the editor of the news division is doing to this network. Deliberately falsifying new stories. I am going to cancel my subscription.
15.18.2 · 2026/06/07 22:08 · IslandGirl-22 · RSS 最近评论 · US
I can’t fault the program selection, but I’m not here to review programming. This is about the actual streaming service, and it’s the worst of all the streaming apps we use! The amount of buffering and glitching is ridiculous! Every. Single. Ad. Break. The return to the program glitches and we miss dialogue while it’s buffering and trying to return to the program. DO BETTER!!!
15.18.2 · 2026/06/07 19:59 · Neurostream · RSS 最近评论 · US
losing Pelley, Cooper, and Colbert was the last straw for me
15.18.2 · 2026/06/07 19:26 · ANGUS_DOHERTY97 · RSS 最近评论 · US
Terrible
15.18.2 · 2026/06/07 18:09 · AJ45677 · RSS 最近评论 · US
This has been ongoing issue for months now. The app does not allow you to select season. You are forced to watch through in order to get to the current season you are watching, really irritating that this still has not been fixed yet
15.18.2 · 2026/06/07 16:02 · Neumastic · RSS 最近评论 · US
New offerings aren’t that good. Additionally, they’re dropping or handicapping the few good ones. Not to mention what this company is doing to 60 min and news in general. Don’t support them.
15.18.2 · 2026/06/07 13:23 · Maresmya · RSS 最近评论 · US
Live tv Constantly browsing most times I can’t even watch
15.18.2 · 2026/06/07 13:19 · Kwhogg · RSS 最近评论 · US
The season button on the app. Does not work. Desperately needs a software update fix. Plus when I go to the website. And try to watch there. It takes me to the app. I even deleted the app. To try and watch on the website. And it takes me to download the app. Spend this kind of money for a subscription . To watch a tv program. And the season button does not work!!! That’s pretty sorry. That shows how much Paramount + cares.
15.18.2 · 2026/06/07 10:22 · Stumpy244@ · RSS 最近评论 · US
I pay for this app but can’t watch it hardly ever
15.18.2 · 2026/06/07 04:10 · SeanAŻ · RSS 最近评论 · US
You forced to agree to a newsletter or you can’t generate an account. Which is why I don’t have one.
15.18.2 · 2026/06/07 03:56 · Bronx24bomner · RSS 最近评论 · US
The app is trash. It constantly crashes.
15.18.2 · 2026/06/07 03:31 · Dwyfiv · RSS 最近评论 · US
Trying to replay UFC fight night can’t rewind have to watch six commercials to rewind. Super slow at rewinding to go back to previous fights
15.18.2 · 2026/06/07 02:48 · trendychic71 · RSS 最近评论 · US
Have the best content but when you first open app it takes for ever to start a show. It always errors out at first and it’s annoying!!!!
15.18.2 · 2026/06/07 02:31 · Jukin1 · RSS 最近评论 · US
I’ve never had another streaming app that crashes as much as Paramount+ on an android TV. If I could give it zero stars I would, but they won’t allow you to do less someone. This is absolutely the worst streaming app I’ve ever used. If it’s not fixed soon, I’m going to cancel the service. It’s not worth the frustration.
15.18.2 · 2026/06/07 00:54 · Amechi A · RSS 最近评论 · US
Worst video app I have used in over a decade and a half. Functionality and UI make the experience horrible. No improvements either for months and months. I regret subscribing to Paramount and will not buy anything from them again.
15.18.2 · 2026/06/07 00:37 · KannonBall1120 · RSS 最近评论 · US
Great selection and UFC is awesome, but way too slow and laggy
15.18.2 · 2026/06/07 00:35 · Criscoopsla · RSS 最近评论 · US
Awful! I can’t pause my show, it’s constantly freezing, constantly getting an error message try again later. Tried to cancel and get a refund but they don’t offer refunds. So I’m stuck for a whole year watching absolute freezing.
15.18.2 · 2026/06/07 00:33 · GusstavoGlez · RSS 最近评论 · US
I have lots of connectivity issues for live events, and honestly, aside from the UFC, there’s also room for improvement in the movies/series catalog Nothing ever gets into or interested
15.18.2 · 2026/06/07 00:07 · Guest #million · RSS 最近评论 · US
It’s slow. SUPER SLOW. No matter what device I’m using whether it’s my phone or tv….. it takes 5 minutes after refreshing several times…. To rewind or anything. It’s slow and very frustrating to use. Even up to date…. i still feel like im waiting for anything to happen.
15.18.2 · 2026/06/06 23:02 · Cody “Clix” Conrad · RSS 最近评论 · US
Watched yellowstone and dutton ranch. Trash ahh endinga
15.18.2 · 2026/06/06 22:49 · XLGENIS · RSS 最近评论 · US
Demasiado lento nada esta en español. Y practicamento no puedo ver nada en vivo en mi tv porque es demasiado lento
15.18.2 · 2026/06/06 17:55 · L . . . · RSS 最近评论 · US
If you’ve gotten accustomed to Instagram and Netflix that let you speed up the slow parts of a video, then you’re going to be very frustrated by this app, wasting your time.
15.18.2 · 2026/06/06 16:40 · MaryRay8885 · RSS 最近评论 · US
Great programming, Horrible streaming experience. Every other streaming app I use doesn’t have this issue. This is a Paramount problem.
15.18.2 · 2026/06/06 01:35 · bearybeom · RSS 最近评论 · US
i can’t write a review on my tv so i just have to say, this is definitely the worst streaming service. the amount of glitches, reloads, loss of video, loss of sound, weird blue screen taking over everything, and the LAG TIME FOR EVERYTHING is absolutely insane. the only reason i have this service is because my two favorite shows are on here, but honestly i don’t even know if i can do it for them anymore. paramount has me considering buying 40 dollar dvds off ebay, that’s how bad you know it is 😭 the fact that they make you buy an annual subscription shows that they don’t trust their service enough to believe you’ll rebuy it monthly, which is correct. you will regret getting this service! don’t do it, you will be disappointed trust!!
15.18.2 · 2026/06/06 01:25 · Mvrty__ · RSS 最近评论 · US
If I could leave a 0 star review I would. This app never loads properly no matter the platform. There’s always an error. Some shows just simply will not play no matter what you try. What sucks is they have really great content with a terrible coding department.
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