Planet Fitness 评价分析

Planet fitness is a total and utter scam!!! They make it impossible to cancel your subscription anytime when they advertise it! You don’t even get told that “You may have to do it in person it depends on your home gyms rules” until you go to cancel and there is zero way from your own account. How about PF corporate grows a pair and has oversight over every branch, because I know it’s not just me with this issue. I live an hour and some change away from my old gym and I can’t cancel my subscription unless I go in? Never ever going to sign up for PF again they absolutely ROB you of your money and should be put out of business, total scam and I regret ever going into their establishment and giving my credentials. Genuinely if I could give ZERO I would but I can’t which is less disappointing than their app/clubs. Completely pathetic company that tried to make every move you make a million plus one just to get something your way. It’s so simple, if I wanna cancel, I should be able to do it at the push of a button just like I did with signing up. That is lazy manufacturing and that’s hilarious as it is, being that the lazy effort on being able to cancel is on Planet Fitness’ side. I’m doing all the work to get it done and they can’t put in any effort or work into getting it made available. Sad sad sad pathetic company. I’ll be going to their number one competitor from now on.

Forced to use the app because it’s the only way to check in. Pull out your phone, wait for the app to load to check in.. maybe if I could add my pass to Apple Pay? Automation is great for two things, replacing humans and being convenient, if it’s not even convenient then it’s not worth replacing human jobs. I refused to use it for long enough they just gave me a tag 🤷🏽‍♂️

I attempted to join Planet Fitness (PF) today (9/6/22) and discovered that not only do you have to provide them with your credit card info, which is fine, but they also want your checking account info so they can deduct the monthly fee directly from your checking account. I don’t even allow my mortgage company direct access to my checking account. In this day and age of fraud and tech breaches, no way! I read at least one review in here where someone said their account was overcharged by PF and the person couldn’t get their money back from them. I called PF and they confirmed that bank info is required to join. The guy told me after the initial signup just come in and talk to the manager and ask him to remove the bank info from the account. First off, my bank info would still be in the system regardless, second, I see the conversation with the manager going like this, “I’m sorry, you were given bad information, bank info is required for membership and I can’t remove it.” If you remove my bank info from the account how will PF get paid, credit card? Why not start with the credit card to begin with?!?! If you’re worried about the monthly credit card transaction fee just add the 3% ($0.30) to my monthly fee! We’re talking about a $10 monthly fee, not thousands of dollars in a mortgage, give me a break. If someone doesn't pay their $10, deny their access to the facility. How hard can it be? Paying with a credit card has protections for the consumer, giving you my checking account info eliminates those protections. Needless to say, I won’t be joining PF because of this requirement.

Kept repeating login process… Bozo app.

where’s the option to pay with apple pay/credit card? it’s 2022, this shouldn’t be an issue.

Where to start? I only use this app to check into the gym and since it isn’t optimized even the slightest it takes forever to even load and you have several screens to go through just to get to your “keychain” login. You can park furthest away in the parking lot and start trying to load the second you leave your car and it still won’t get to it by the time you reach the front desk. Also, it dumbly needs an internet connection where they could have made your keychain static and the approval for it go through the front desk computers when you scan in. But noooo it has to be the slow and hard way. And on top of that the terrible WiFi provided by the gym logs you out constantly so if you show up to start your workout and you get close enough to the gym to grab their WiFi it blocks your keychain from loading as you’re on the WiFi but not connected to the internet because you have to sign in over and over every single time. So you have to either forget their network every time or go through their even slower sign in process just to not be interrupted while trying to access your keychain all so you can just scan in to begin your workout. Ridiculous. Atrocious setup. Negative stars for this app and the geniuses who came up with this 1990 AOL level sign on process.

As a developer myself, I feel really bad reading the reviews here, as I can tell a lot of work was put into updating the design of this app. However the reason I came here is to see if anyone else had written about how to properly log a photo of my TREADMILL workout, literally the most common cardio machine at any gym. Unbelievably, my worst fear confirmed, the app no longer has the “treadmill” option, and they have also “discontinued” the snap a workout feature. That feature was so helpful for me tracking my fitness history. But ok, I have to enter manually now, I could reluctantly accept that. Then I learned that to add insult to injury, you can only use the “walking” option as the closest thing to treadmill, and there you can only log your speed and minutes, not your calories or incline. From reading reviews, I learned the super buried feature where if you enter your height and weight, it will calculate the calories, however without the incline info, the calculation is way off. Friends, I feel bad saying this but this update is *terrible* — I have never regretted updating an app on this level. The old version was ugly, but it was super useful, and i used it a lot for a very important part of my life. The new version is useless to me. I have been an iphone user since 2008, and I this is the first time i can remember writing any app review. I can only hope you can work quickly to restore needed features to your paying customers.

I’ve been to many different gyms throughout my life and a lot of them are good but PF is spectacular! I recently upgraded my membership to the black card for $10 more after years of going to this place thinking I would never use the amenities and machines because it sounded gimmicky but I took an afternoon off to just check them out and I’ve been mind blown ever since. You literally make your money back from the first tanning sesh alone. They have modern equipment and they all look clean and well maintained. Best part is there are never any long lines ever. After you have made your money back with your first tan sesh you can now make money just by using the collagen/red light therapy. You can easily spend $85-$150/ session on this machine if you go to specialists to get the treatment done with the same machine. At PF you can go whenever you want as many times as you want. Then when you just thought it couldn’t get any better they’ve got an entire massage room to melt into their massage chairs and dissolve all your stress and tangled knots away after a good workout. All this for just an extra $10!! I went from $15 to $25/month and I’m so happy about PF . Btw the gym is ALWAYS well organized, maintained and filled with respectful/ super friendly workers. And the gym is NEVER crowded. PF has been a tremendous fortune in my life.

There has been the problem with some of the PF locations not offering training classes due to the staff failing to hire trainers although they advertise that they offer them for members which is included as part of their membership. However members are aware that they are paying for this service out of their monthly fees and/or from the annual fees they’re being charged for at the location where they signed up. Apparently, it has been weeks, if not months with no available fitness coaches throughout the LA locations. Who do we report this to? Perhaps the district managers? It just seems that they are not seeking or hiring them out of due diligence and rather letting this part of the job slip. Also their app lets you schedule the appointment times with the opening slots even though there are no trainers available for those times at all. Goodness, that is misleading. The staff are aware of this issue yet they don’t seem to take this up to the corporate. If they did the it should’ve been somewhat fixed by now. However if you don’t have coaches at your locations, let the members be aware of it by posting signs at the gym so they know the current update. We’d love to see those classes to become available with what they’re claiming on the PF website!

I haven’t tested out everything else on the app; I do my own workout and I’m sure there are MANY amazing tools for people and the crowd meter is just one tiny thing compared to the vast ways this app can benefit your workout, HOWEVER: I think it’s a big deal since I bet EVERYONE looks at it and regardless of how a person works out, NO ONE likes working out in a gym that’s too crowded; that’s universal and I WOULD be using this feature all the time if it were actually accurate. The crowd meter on the app is deceptive and stupid. I was there the other day with two bars and it was pretty busy. I had to wait to use some equipment, and at that point I checked again and it had 3 bars. It never filled in more bars than that though. So by this logic 4 bars should be maxed out; or 5 bars MAYBE if there are like, lines to use everything! Why would it go up to TEN BARS and make us think it isn’t busy! The fact that PF tries to make it LOOK like it isn’t very busy renders the whole thing useless and deceptive. I thought it was a neat feature that I’d use a lot when I signed up, but now I see it’s only a marketing ploy and PF is a lot busier than anyone would ever want. You should be truthful about it and 3 bars should really be around 7. Or change it to 5 bars being the max. Either way, the way it’s set up now with 10 bars and only having it at 2-3 all week long is misleading and pointless.

This app is great! Would love to see apple wallet support!

Please add an Apple Watch complication to open the keytag

Add apple wallet support please

Having just joined Planet Fitness the other day I have now had the chance to take its app for a test run - so to speak. The app itself is very helpful for a complete newbie such as myself. I appreciate the ability to see how the different machines work via videos found by using QR codes on the machines. I also like the ability to use the membership card on the app - though, for some reason I’ve got to figure, it does not work on my Apple Watch. The one place I really, really hope the app developers fix is the ability to add the exercises one engages in. For example: today I did arm curls, bicep curls, front fly, chest press, hammer curl, and up/down/oblique abdominals. Not a single one of these exercise are listed in the “add an activity” section of the app. Why on earth wouldn’t you have each machine you have in your gym listed on your app? Please consider adding in the ability to list the machines used, the weights used, and time spent (or even reps) along with the other information you allow currently. Being able to add these is will more accurately reflect my actual “mins of exercise”, “activities this week”, “calories burned”, and “mins per active day”.

Please add Apple wallet support

Great app I love it and makes it very easy at this difficult time. It works great in Canada, thank you planet fitness