动态定价过高
新版本引入动态定价,部分歌曲费用飙升,用户认为不划算。
8 credits to play my song? Absolutely insane. Dynamic pricing is a scam.
TouchTunes Interactive Network · 更新于 2026/06/16 02:36
本页基于 App Store 用户评价生成,面向产品分析和竞品研究,保留评论证据、来源构成和样本边界,并提炼可行动信号。
评论样本
160
差评占比
36%
好评占比
63%
模型
deepseek-v4-flash
展示本页评论样本的抓取构成和边界。
160
通常包含版本号和较新的评论时间。
0
来自 App Store 页面服务端渲染的评论块。
1
US 160
RSS 提供所选国家/地区的最近评论;App Store 页面补样本来自 Apple 页面展示的精选/有帮助评论,多 storefront 去重后用于补充样本,不代表全量评论库。
TouchTunes整体评分虽达3.56,但负面评价占比35.6%,主要集中在新版本引入的动态定价和价格上涨,导致大量用户流失。用户普遍抱怨歌曲未播放、被跳过以及歧视性问题,同时正面用户称赞其便捷性和氛围控制。产品面临口碑两极分化,机会在于优化定价策略和提升播放可靠性。
版本变化、差评密度和日期峰值合在一起看,更容易定位产品更新后的真实用户阻力。
样本覆盖
160 条
基于当前缓存评论生成版本趋势、痛点密度和时间线。
高风险版本
4.10.0
24 条评论中差评占比 45.8%,适合作为版本复盘入口。
主导痛点
功能体验
4.10.0 版本中出现 9 条相关差评,密度 37.5%。
差评峰值
6/6
2026-06-06 出现 3 条差评,可回看当天更新、故障或策略变化。
评论数、平均评分和差评占比放在同一时间轴,先定位异常版本。
颜色越深,说明该版本中相关差评密度越高。
按日期拆分好评、中评和差评,识别突发波动。
差评占比最高的版本适合进入版本复盘,优先回看更新日志、灰度策略和功能下线记录。
热力图最深的主题可以直接转成需求池候选,结合评论证据判断修复收益。
时间线上的差评峰值适合追查服务故障、价格策略、模型质量或运营活动影响。
Problem
新版本引入动态定价,部分歌曲费用飙升,用户认为不划算。
8 credits to play my song? Absolutely insane. Dynamic pricing is a scam.
付费后歌曲不播放或被他人跳过,用户感觉被欺诈。
Waste of money if music won’t play. Lost 20 credits due to skipping.
新版本出现无法选择州、下载失败等基础问题,影响使用。
Can’t select state to continue to using the app. App won’t download.
Opportunity
提供明确的定价规则和固定价格,降低用户不满。
More songs in queue should reduce price. Dynamic pricing is ridiculous.
确保付费歌曲完整播放,或提供未播放自动退款机制。
I go home without hearing the songs I paid for. Refund if not played.
纳入更多小众及非英语音乐,满足多元文化需求。
No songs in Darija, 95% of black artists blocked.
Strength
用户享受用手机控制酒吧音乐,提升社交体验。
secretly controlling the vibe of the entire bar from my phone.
部分用户称赞客服会重新补偿积分,服务及时。
Customer service has always been so responsive. They recredit me.
正面用户认为歌曲库大,能满足多数需求。
The music selection is huge. Best jukebox app ever.
Audience
经常去酒吧并希望主导氛围的用户,对价格敏感。
I have an hour to spend in my favorite place. Spend hard earned money.
喜欢在社交场合播放特定歌曲,重视播放可靠性。
Fast pass for my entrance music to bars. Wants songs to play.
寻找特定语种或非主流曲目的用户,因曲库不足失望。
No Moroccan artists, 95% of black artists blocked.
Risk
该版本平均评分仅3.39,大量投诉价格和播放问题。
4.13.1 average rating 3.39, many 1-star reviews about pricing.
从4.9版本开始出现动态定价投诉,版本更迭未解决。
4.9.0 user: 'Surge pricing introduced.' 4.12.0 continued.
新版本取消了播放列表同步、忠诚积分,引发老用户不满。
New app doesn’t keep any songs. Weekly credits stopped.
Action
取消或限制动态定价,提供固定价格选项。
大量1星评论直指价格暴涨,动态定价是核心痛点。
对未播放的歌曲自动退款或返还积分。
用户投诉付费后歌曲不播放或中途被切,如'Lost 20 credits'。
紧急修复无法选择州、无法下载等入口问题。
多条评论反映新版本无法选择州、无法下载,影响首次使用。
4.13.1 · 2026/06/14 08:50 · some one you dont know. · RSS 最近评论 · US
They raised prices, took away the perks for being loyal, and removed songs. A once decent app is absolute garbage now and they should be ashamed.
4.13.1 · 2026/06/14 05:43 · Ale18999 · RSS 最近评论 · US
Not the best, payed for my songs 30 min ago and they don’t play it not fair
4.13.1 · 2026/06/13 04:23 · /Skywalker\ · RSS 最近评论 · US
Having the songs cost a . Something is absolutely dumb I have to spend a more money cause I am .3 credits short?
4.13.1 · 2026/06/08 22:33 · Disappointed with TouchTunes · RSS 最近评论 · US
I have an hour to spend in my favorite place and no one is playing music on the jukebox. So, I spend hard earned money to play some music to make my hour there more enjoyable, support the business, and hopefully help others have a better time too. Someone else decides they want to hear some awful nonsense music, and jump in front of my songs in order. The TouchTunes system allows that and my hour runs out. I go home without hearing the songs I payed to hear. They weren’t cheap either. TouchTunes is a dud.
4.13.1 · 2026/06/08 02:22 · TheMagicBean · RSS 最近评论 · US
Incremental price increases are a lame money grab. More songs in the queue should reduce the price since I’m less likely to actually hear the song I play. Charging more when there are songs lined up disincentives using this app.
4.13.1 · 2026/06/06 23:59 · john ioven apple · RSS 最近评论 · US
Always have to reinsert my info
4.13.1 · 2026/06/06 15:33 · user11245 · RSS 最近评论 · US
just like every other app you can never just earn things from referring a friend and having them log in i contacted support bc i really wanted to play a song at apple bees but of course once support talked to me THERE they told me my friend that was referred needed to purchase something
4.13.1 · 2026/06/06 06:24 · Bill Roloff · RSS 最近评论 · US
Was charged the same rate, the new credit system works on decimals that rip you off
4.13.1 · 2026/06/05 18:00 · $$$$$$$$$$$$$$$:):) · RSS 最近评论 · US
Waste of money if music won’t play
4.13.1 · 2026/06/05 05:39 · Neigh - neigh · RSS 最近评论 · US
others willing to pay more credits for their selections will supersede your selections, sometimes all night. so annoying. not worth it on a busy night.
4.13.1 · 2026/06/04 18:49 · Mircotransactions · RSS 最近评论 · US
Used to be priced decently but it’s got up so much especially during peak hours.
4.13.1 · 2026/06/04 04:20 · Mikloesk · RSS 最近评论 · US
They paused the jukebox because I was playing Mexican music that feature should be removed
4.13.1 · 2026/06/03 21:31 · barmeat · RSS 最近评论 · US
Raised your prices. Last time I put money in
4.13.1 · 2026/06/02 20:51 · ZWayneT · RSS 最近评论 · US
The app will not download after resetting my phone and all.
4.13.0 · 2026/06/01 00:20 · Brian Craycraft · RSS 最近评论 · US
Too expensive
4.12.1 · 2026/05/30 23:43 · lickmage · RSS 最近评论 · US
ridiculous and stupid addition to what was a great service
4.12.1 · 2026/05/30 01:40 · Angrytouchtunesman · RSS 最近评论 · US
Songs are way too expensive now. Thanks Joe
4.12.1 · 2026/05/29 01:23 · I'm officially my dad · RSS 最近评论 · US
You saw my title bruh
4.12.1 · 2026/05/27 20:59 · He’ll Billy · RSS 最近评论 · US
Still so many missing songs?
4.12.0 · 2026/05/25 00:56 · Davey Sr · RSS 最近评论 · US
If you like black music, don’t bother. Very discriminatory on any bar’s end Haven’t heard a single song that I’ve queued up and I’ve queued up four song so far. I understand that it’s up to the bar on what music gets played, but if that’s the case, I should get refunded if my song doesn’t play
4.12.0 · 2026/05/24 17:25 · Mswe211 · RSS 最近评论 · US
Was playing out in the streets by Bruce Springsteen and it put up out of the street by Blondie. Not happy.
4.12.0 · 2026/05/24 03:36 · AndyruisaPigRat · RSS 最近评论 · US
New price update is not an improvement. 8 credits to play my song? Absolutely insane. Dynamic pricing is a scam through and through, and the world is worse off for it.
4.12.0 · 2026/05/23 23:09 · Seansey63 · RSS 最近评论 · US
TouchTunes seems to be requiring more and more information to use the app. I have been using this app for a long time without all of this information. Why now. I won’t be using the app anymore.
4.12.0 · 2026/05/22 23:19 · Snookmonk · RSS 最近评论 · US
New pricing system sucks. I have to pay extra just because one song is ahead of me and none in the queue. BS
4.12.0 · 2026/05/20 21:49 · Competence1 · RSS 最近评论 · US
Why is it everytime this app get updated it literally just more and more silly? Like leave it alone?
4.12.0 · 2026/05/19 02:25 · Snurd 1 · RSS 最近评论 · US
I have a .8 credit. Cool, but I need to figure out how to get a.2 credit to make it work. 🤓
4.11.1 · 2026/05/17 19:51 · princesskarley · RSS 最近评论 · US
Can’t select state to continue to using the app. Try selecting it and doesn’t work.
4.11.1 · 2026/05/16 07:21 · ROBB1213 · RSS 最近评论 · US
When I first started using this app it was 1 coin and maybe 2 or 3 coins to fast pass your song. Now it seems like they’re taking advantage of their consumer; although supply and demand rules apply.
4.11.1 · 2026/05/15 23:17 · karla's account · RSS 最近评论 · US
Why have i stopped getting credits
4.11.1 · 2026/05/14 22:18 · HubertF · RSS 最近评论 · US
Always worked … since the new update … need to enter info - state input is not working - therefore can’t access at all - annoying
4.11.1 · 2026/05/14 18:51 · Noholdingmeack · RSS 最近评论 · US
Why you block 95% of black artist but less then 1%, black artist profit more than majority of music sales.
4.11.1 · 2026/05/14 00:58 · IanBaehr · RSS 最近评论 · US
One day, I do have tokens. The next I don’t. I bought a lot of them. Bought credits expire? That’s not a business strategy that’s theft.
4.11.1 · 2026/05/12 05:21 · Youngweezy42314 · RSS 最近评论 · US
I chose two songs. Paid for both to be the next song up. Waste of money. The two songs I chose were not played within 3 hours. I queued them to be the very next song. I was at the establishment that the TouchTunes recognized, but they never played the songs I had requested. An absolute waste of money. I truly don’t understand how they stay fully operational. Must be idiots like me that choose to believe in a product that advertises to work as they say they should. I love music and I love the idea that TouchTunes represents. But the execution is flawed. Please let me know if I am the one who messing this up. It can’t be that hard.
4.11.1 · 2026/05/11 23:03 · lazyfahq · RSS 最近评论 · US
The One by Colonel Tom Parker?
4.11.1 · 2026/05/10 02:50 · Sharpdressedmab · RSS 最近评论 · US
What ever type of song Alice’s restaurant massacre should be removed. I paid money to listen to a song and someone to play that with fast pass was dumb
4.11.1 · 2026/05/07 05:09 · Brookham · RSS 最近评论 · US
A favorite song is now 9 credits.
4.11.0 · 2026/05/03 22:03 · chillwiththenicknamesapple · RSS 最近评论 · US
They’ve added dynamic pricing to the model now, some songs are 2x the cost and some are 3x OR MORE!! This is clearly extortion, and more pathetic greedy company antics. Do better.
4.10.0 · 2026/05/03 02:30 · kleinsbottle · RSS 最近评论 · US
Downloaded again after awhile, it wants me to verify on my tablet. Im at the bar dumb dumb, why not my phone!
4.10.0 · 2026/05/02 04:21 · RuggedSpudd · RSS 最近评论 · US
It’s pretty good
4.10.0 · 2026/05/01 23:34 · Big peckers · RSS 最近评论 · US
I play a song and someone skips it. I’ve literally lost 20 credits
4.10.0 · 2026/04/29 23:45 · Frendedz · RSS 最近评论 · US
They don’t have 9/10 songs! Not worth it.. keep your money
4.10.0 · 2026/04/28 01:26 · CANTHISBEMYNICKNAME?!!!!!!! · RSS 最近评论 · US
I wanted to play Moroccan artists' songs at my favorite bar but this app doesn't have any song in Darija, let alone Moroccan artists' songs. I submitted requests weeks ago and nothing. Makes me feel pretty sad and unrepresented
4.10.0 · 2026/04/27 05:22 · Customer taken advantage of · RSS 最近评论 · US
I don’t care what the Terms say, if you allow people to pay quadruple to keep pushing their songs to the top of the queue that’s fine. But whatever songs don’t get played because the bar closes are 2am should be refund. Warning me of that risk in your Terms only gets you out of legal trouble, more moral judgement. It’s wrong that you keep the credits even though the bar shuts down. You cashed in already from people paying 8 tokens to skip the queue. Fine, whatever, just give the rest of us that never heard our song BECAUSE THE BAR CLOSED our credits back. Not even our money, just the credits. This app is corrupt.
4.10.0 · 2026/04/26 12:36 · Eguccolipsitt · RSS 最近评论 · US
I only got 12.. so ya lied
4.10.0 · 2026/04/26 04:07 · nodykes · RSS 最近评论 · US
7!!! Credits to fast que ONE SONG… absolutely insane. Just bring headphones atp.
4.10.0 · 2026/04/26 03:41 · Andrew Stephens 43 · RSS 最近评论 · US
Shame that it automatically queues songs behind the jukebox and costs twice as much by default. Pushes the fast pass which costs more to do the basics. Shame.
4.10.0 · 2026/04/24 22:23 · newportnews23 · RSS 最近评论 · US
Demand prices suck
4.10.0 · 2026/04/21 09:19 · Saxbro25 · RSS 最近评论 · US
I want to skip a song that I played to get to the next one. Please fix that!!!
4.9.0 · 2026/04/19 00:33 · gutezrus · RSS 最近评论 · US
love it
4.9.0 · 2026/04/18 05:00 · Queen_Hyrule · RSS 最近评论 · US
I like the song never going to give you up. I want to play it. It freaking skipped the TWO times I fast tracked. I like the freaking song. I am not Rick rolling. Give my bloody money back if you won’t play it.
4.9.0 · 2026/04/18 02:02 · BlaineBlaine756 · RSS 最近评论 · US
The app use to be great I had all of my songs saved. The new app doesn’t keep any songs. Y’all already know that though. You hate me and my music and you just want me to go away
4.9.0 · 2026/04/16 23:58 · Dai_J · RSS 最近评论 · US
Has taken my money twice without playing the music I paid for
4.9.0 · 2026/04/16 20:32 · bschultz85 · RSS 最近评论 · US
Bad
4.9.0 · 2026/04/12 00:04 · Nyckname 88 · RSS 最近评论 · US
Paid more to get a song played, it played but then cut off less than half way thru
4.9.0 · 2026/04/10 00:43 · Anonymous Charm · RSS 最近评论 · US
TouchTunes got 10 versions of songs nobody asked for, but not ‘Long Hair Red Bottoms’ by Trina. That tells me everything I need to know about the music selection.
4.9.0 · 2026/04/09 22:03 · Hail the Gooch · RSS 最近评论 · US
Need more of the current popular songs… quit being stingy like my Ex
4.9.0 · 2026/04/09 01:24 · yeet2211 · RSS 最近评论 · US
I’ve loved TouchTunes for years and have spent a lot of money on credits over the years. This last week they introduced surge pricing. I will be uninstalling the app and recommending to the bar owners that they get rid of TouchTunes(as I know they get no extra money from overinflated song prices due to demand). TouchTunes is money gouging and trying to get every cent they can from customers and bar owners. Do not recommend installing if they keep surge pricing around.
4.13.1 · 2026/06/15 00:06 · Badonkadonk 00 · RSS 最近评论 · US
5 stars. TouchTunes has turned me into a jukebox gremlin. I can be sitting quietly in a corner booth, secretly controlling the vibe of the entire bar from my phone, and nobody has any idea. The app is easy to use, the music selection is huge, and it’s become part of every night out. Sometimes I even browse nearby jukeboxes from home just to see what’s playing. If you love music and people-watching, this app is dangerously entertaining.
4.13.1 · 2026/06/14 23:34 · Samuel Joseph93 · RSS 最近评论 · US
In a good way
4.13.1 · 2026/06/14 21:45 · ssgsue13 · RSS 最近评论 · US
This is a great site. You can such a variety of music!!! It’s awesome
4.13.1 · 2026/06/14 21:21 · Wendal226 · RSS 最近评论 · US
Love this app
4.13.1 · 2026/06/14 03:37 · ACMFingDC! · RSS 最近评论 · US
Show off your jukebox domination!
4.13.1 · 2026/06/14 02:42 · brandon a miller · RSS 最近评论 · US
When you can sing along with your friends and reminisce can be loads of fun
4.13.1 · 2026/06/13 20:10 · Auburn 83 · RSS 最近评论 · US
Easy Peasy
4.13.1 · 2026/06/13 17:13 · NoviceGolfer · RSS 最近评论 · US
App is fine. Needs a better search option. Don’t seem to have a genre search. Which would be great to find lost songs of our past
4.13.1 · 2026/06/13 04:18 · Amber Vermillion · RSS 最近评论 · US
Cool and stuff
4.13.1 · 2026/06/10 23:24 · Ray733$ · RSS 最近评论 · US
It works the way it should.
4.13.1 · 2026/06/10 21:23 · Kelley6002 · RSS 最近评论 · US
Charge too much for fast pass. I play fast pass for my entrance music to bars I go to. It went significantly a year ago, did it not?!
4.13.1 · 2026/06/10 06:11 · random ashlee · RSS 最近评论 · US
My favorite jukebox
4.13.1 · 2026/06/10 01:56 · MackHart · RSS 最近评论 · US
My fav at the bar
4.13.1 · 2026/06/10 00:57 · L.Malvo · RSS 最近评论 · US
I play Crash Test Dummies SO MUCH
4.13.1 · 2026/06/08 20:46 · John Boy’s View · RSS 最近评论 · US
So easy to follow so easy to select what else can I say?
4.13.1 · 2026/06/07 20:06 · Björn Giorno · RSS 最近评论 · US
Game changer
4.13.1 · 2026/06/07 02:40 · momo melly · RSS 最近评论 · US
The best
4.13.1 · 2026/06/06 23:26 · ARJ34 · RSS 最近评论 · US
WOOOOOOO
4.13.1 · 2026/06/04 20:28 · Fi$ty $ize · RSS 最近评论 · US
Worth getting it to save from getting money jammed or lines
4.13.1 · 2026/06/04 20:19 · STOPTHEFEAR · RSS 最近评论 · US
Wish they had one credit songs. Or happy hour deals
4.13.1 · 2026/06/04 05:51 · I’m a Richard · RSS 最近评论 · US
🤸♀️
4.13.1 · 2026/06/03 05:03 · P40444 · RSS 最近评论 · US
i’m peeing my pants
4.13.0 · 2026/06/02 07:48 · Badsongcrusher · RSS 最近评论 · US
I have never had any issues. Customer service has always been so responsive. If I make a mistake like a dummy, they recredit me and continue to provide incredible service. I like the feature of being able to name your profile so everyone knows who the just skipped all their songs. Badsongcrusher
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