更新后频繁崩溃
多次更新后,打开Roster或发布班次时app闪退,无法正常使用。
“Clicking roster crashes the app” “App crashes every time I check the roster”
HotSchedules · 更新于 2026/06/15 11:16
本页基于 App Store 用户评价生成,面向产品分析和竞品研究,保留评论证据、来源构成和样本边界,并提炼可行动信号。
评论样本
160
差评占比
61%
好评占比
24%
模型
deepseek-v4-flash
展示本页评论样本的抓取构成和边界。
160
通常包含版本号和较新的评论时间。
0
来自 App Store 页面服务端渲染的评论块。
1
US 160
RSS 提供所选国家/地区的最近评论;App Store 页面补样本来自 Apple 页面展示的精选/有帮助评论,多 storefront 去重后用于补充样本,不代表全量评论库。
HotSchedules 评分极低(2.23/5),负面评价占61%。用户主要抱怨频繁更新导致崩溃、闪退、强制登出、付费后服务差,以及移除Widget等核心功能。产品机会在于修复稳定性、恢复旧版UI和Widget,并改善付费体验。
版本变化、差评密度和日期峰值合在一起看,更容易定位产品更新后的真实用户阻力。
样本覆盖
160 条
基于当前缓存评论生成版本趋势、痛点密度和时间线。
高风险版本
5.24.2
10 条评论中差评占比 80%,适合作为版本复盘入口。
主导痛点
功能体验
5.24.1 版本中出现 14 条相关差评,密度 70%。
差评峰值
5/13
2026-05-13 出现 13 条差评,可回看当天更新、故障或策略变化。
评论数、平均评分和差评占比放在同一时间轴,先定位异常版本。
颜色越深,说明该版本中相关差评密度越高。
按日期拆分好评、中评和差评,识别突发波动。
差评占比最高的版本适合进入版本复盘,优先回看更新日志、灰度策略和功能下线记录。
热力图最深的主题可以直接转成需求池候选,结合评论证据判断修复收益。
时间线上的差评峰值适合追查服务故障、价格策略、模型质量或运营活动影响。
Problem
多次更新后,打开Roster或发布班次时app闪退,无法正常使用。
“Clicking roster crashes the app” “App crashes every time I check the roster”
App频繁要求重新登录或更改密码,即使用户已开启Face ID。
“Logout every 5 minutes” “needs to change password every now and then”
用户支付2.99美元后,app仍然崩溃、加载缓慢,感到被欺骗。
“I paid for it n can’t use ur. I want a refund” “why does this cost money”
新更新移除了主屏幕Widget,用户无法快速查看班次。
“Widgets Gone” “widget feature removed??”
新界面混乱、难以导航,用户强烈要求恢复旧版本。
“New update is awful” “bring back the old UI”
Opportunity
5.24.1/5.25.0版本引发大量崩溃,需优先修复Roster和ShiftRelease的闪退。
“New updated keeps crashing the App when I open rosters”
用户极其依赖Widget快速查看班次,移除后负面反馈集中。
“Widget was the best part! Gone with new update”
减少强制重新登录和密码变更频率,保持生物识别登录稳定。
“app keeps logging me out after 3 days”
允许用户同一邮箱绑定多个工作,避免重复登录。
“Can’t merge accounts?!” “multiple jobs? have a fully separate login”
Strength
部分用户曾喜欢旧版界面,新版本前评价较好。
“The perfect app” “I loved the widget”
用户期待更新能真正解决崩溃,说明对产品仍有信心。
“Great when not Crashing” “Please do another update”
Audience
员工依赖app查看班次、换班,频繁闪退导致无法工作。
“Can’t access rosters after update” “app crashes every time I check roster”
经理需管理排班,崩溃导致无法编辑和发布。
“Very frustrating and inconvenient for a manager”
在多门店工作的用户无法合并账号,需多设备登录。
“I have to have two account accounts”
Risk
5.24.1/5.25.0版本导致大量用户无法打开Roster或发布班次。
“5.24.1 crashes when I try to access roster” “5.25.0 white screen”
5.22.0移除Widget,用户强烈不满。
“Update 5.22 stopped using widgets”
5.5.2新版UI被普遍差评,用户要求恢复旧版。
“New update is awful” “bring back the old UI”
Action
发布hotfix,修复5.24.x/5.25.x中打开Roster和发布班次的崩溃。
多个用户明确反馈该问题,影响核心功能。
在下一个版本中重新添加主屏幕Widget,并保持稳定。
大量用户要求恢复,Widget是重要差异化功能。
减少强制重新登录频率,确保Face ID稳定。
用户抱怨频繁登出和改密码。
在重大更新出现严重问题时,允许用户回退到旧版本。
多个版本更新引入不可用状态。
5.26.0 · 2026/06/11 18:37 · Mcgree4356 · RSS 最近评论 · US
It needs to change password every now and then. This is very annoying.
5.25.0 · 2026/06/09 20:58 · Bambam11603 · RSS 最近评论 · US
I just sit with a white screen. It takes forever to load and then times out all the time.. just started happening and my app is fully updated.
5.25.0 · 2026/06/09 19:29 · Ehfgdheuryfksjd · RSS 最近评论 · US
This garbage app keeps logging me out after 3 days when I’m paying for it and have Face ID installed (which it also doesn’t recognize) and locked me out after entering my username and password. It’s ridiculous and I can’t wait to never use this POS again.
5.25.0 · 2026/06/04 15:28 · autumnxcv · RSS 最近评论 · US
why does the new update log me and my coworkers out every time we close the app?? we have to login through fourth and it’s really annoying
5.25.0 · 2026/05/28 23:07 · So drew · RSS 最近评论 · US
Very bad app Always asking for subscriptions I am already paid for it Twice In App Store and google store This is crazy
5.25.0 · 2026/05/28 16:00 · elyonfire · RSS 最近评论 · US
Roster page won’t open and I do t have an option to update. Can’t see the whole schedule anymore.
5.25.0 · 2026/05/28 11:59 · kayxofull · RSS 最近评论 · US
Whatever update started this mess UNDO IT PLEASE!
5.25.0 · 2026/05/25 06:45 · Jesusfixit33 · RSS 最近评论 · US
Please fix it not showing out times for topgolf employees
5.25.0 · 2026/05/24 16:36 · monick · RSS 最近评论 · US
Absolutely awful customer service… apparently this app lacks the option to merge two accounts. How on earth do you run a scheduling app in this economy where people work multiple jobs and not have the ability to merge two account accounts. I signed up with the same email with both jobs. But for some silly reason, I have to have two account accounts. Do better.
5.24.3 · 2026/05/16 13:18 · hilianka · RSS 最近评论 · US
App crashes when trying to release shifts
5.24.2 · 2026/05/15 15:32 · Sammyyyypoiy · RSS 最近评论 · US
I’ve updated like 4 times this week, but every update doesn’t fix the crashes??
5.24.2 · 2026/05/15 05:56 · god loves 23 · RSS 最近评论 · US
I can only look at the roster for that day. When I try go to the next day it show the roster from the day before then the app shuts off
5.24.2 · 2026/05/15 05:17 · Nowork23344 · RSS 最近评论 · US
It’s not letting me look at my outtimes or requests a day off every time I try to look at the outtime it takes me off the app ? Or the screen goes blank what is going on is this a bug on yall end can yall fix it
5.24.2 · 2026/05/15 01:38 · Nmasiorising777 · RSS 最近评论 · US
Ever since the update the app is either frozen on one day, crashes, doesn’t show everyone on the roster that day, won’t let me message. FIX IT!!!!!!!
5.24.2 · 2026/05/14 04:51 · OneRightMinus · RSS 最近评论 · US
I can’t access rosters after the most recent update. The app crashes and closes every time.
5.24.2 · 2026/05/14 04:42 · george957781 · RSS 最近评论 · US
Crashing when viewing roster reports
5.24.2 · 2026/05/14 01:01 · Gamma Janeway · RSS 最近评论 · US
Update says ypu fixed the crash issue. Mine still crashed after new update. Please fix for real.
5.24.2 · 2026/05/13 21:19 · Syrob01 · RSS 最近评论 · US
It is not working sense the upgrade today 🤬🤬
5.24.1 · 2026/05/13 20:30 · CandiG10 · RSS 最近评论 · US
App was working fine and now you have updated it and it won’t even open. Just open and automatically closes.
5.24.1 · 2026/05/13 19:20 · Jesslb56 · RSS 最近评论 · US
Just updated the app, new glitch. The app closes itself when I try to release a shift that I’m scheduled for. When I try to swap the shift, it works fine, but if I try to click on “release this shift” the app glitches and closes out completely.
5.24.1 · 2026/05/13 18:37 · Ralphwholikesjackets · RSS 最近评论 · US
Clicking roster crashes the app
5.24.1 · 2026/05/13 17:59 · Frustrated Manager1346 · RSS 最近评论 · US
The “new updated” app crashes every time I check the roster for the day. Very frustrating and inconvenient for a manager.
5.24.1 · 2026/05/13 17:25 · Lookingglasshealing · RSS 最近评论 · US
When I attempt to open the roster it crashes and closes
5.24.1 · 2026/05/13 16:45 · The Littlest Biscuit · RSS 最近评论 · US
I payed for an app that’s supposed to help me with work and it just shorts out and closes. Obviously these new updates aren’t working very well.
5.24.1 · 2026/05/13 14:17 · Hirenraj79 · RSS 最近评论 · US
New updated keeps crashing the App when I open rosters on iphone
5.24.1 · 2026/05/13 12:47 · Atlanta - Resident · RSS 最近评论 · US
Your new update has the app crashing when you try to release a shift.
5.24.1 · 2026/05/13 12:26 · baker’sjoy · RSS 最近评论 · US
Every time I open and try to access the roster, the app crashes. I’ve uninstalled twice and it still doesn’t work. This needs to be fixed ASAP. HotSchedules app and web have been buggy for a while now, it seems like they’ve stopped innovating and caring.
5.24.1 · 2026/05/13 11:22 · Hv de egh · RSS 最近评论 · US
After the most recent update the app is barely functional. I can’t view half of the app without it crashing to my home screen. They keep pushing updates that make the app harder to use instead of keeping what they’ve got. I’m forced to use HotSchedules through a browser to edit my staff’s schedule now.
5.24.1 · 2026/05/13 06:45 · Darth Helton · RSS 最近评论 · US
The HotSchedules app just made me download 5.2 4.1. Now when I use it it crashes immediately on my iPhone 17 Can you please look into this and fix the glitch? I depend on this for my business. Thank you.
5.24.1 · 2026/05/13 01:02 · Tim NINERS · RSS 最近评论 · US
Buggy after the update can't open up roster in app it closes app if I do that. Please get a push to fix this immediately.
5.24.1 · 2026/05/12 22:54 · Angry Manager 13 · RSS 最近评论 · US
My app updated and now everytime I can’t access my roster. Everytime I go to that screen it closes the app! 😡😡
5.24.0 · 2026/05/12 04:09 · gehuejsjdndbhd · RSS 最近评论 · US
I updated the app for “smoother using” doesn’t even work anymore. Just crashes all the time now 😂
5.24.0 · 2026/05/12 03:41 · Sam_matt · RSS 最近评论 · US
i updated the app and try to get back on it after and i get sent back to the home screen every single time even after resetting my phone and deleting and reinstalling the app after
5.23.0 · 2026/04/26 22:27 · sgtshavednuts · RSS 最近评论 · US
Human greed is wild ain’t it
5.23.0 · 2026/04/23 22:24 · hcjjvhdkfnfhdidndnkf · RSS 最近评论 · US
I’ve tried so many usernames and it says they’re not “unique” enough. I’ve even done random letters and random numbers and still won’t let me create a username. And you have to pay 3 dollars for this to not work.
5.23.0 · 2026/04/20 15:20 · Aidan Jhane · RSS 最近评论 · US
There has to be a better way to integrate more than one job than having a fully separate login. I get locked out of my main job account because it flags my email.
5.23.0 · 2026/04/14 18:04 · Shayneorama · RSS 最近评论 · US
Can't believe this app costs money when it has less features than the desktop version. When searching on the messages tab it limits you to a shortened time frame so any old messages you are searching for you cannot see them. Also if you want to look at the full weekly schedules of all employees like you do on desktop, that is simply not possible. Also when trying to message employees you have to SCROLL through all the listed names instead of just typing and auto suggesting. Absolute money grab of an app with less features than desktop version. Can't wait for more business to switch from HotSchedules and stop using this god awful dinosaur age system.
5.23.0 · 2026/04/09 03:45 · Bipolarbear7 · RSS 最近评论 · US
I’m still waiting for a dark mode. And every time I open the app my calendar syncs up again- so I will have 6 shifts in my calendar app for the same time and day if I open HotSchedules 6 times. Very annoying when I’m always picking up shifts/ checking the app. Shifts duplicate into apple calendar.
5.23.0 · 2026/03/30 11:00 · keep not trying · RSS 最近评论 · US
How do I see my hours worked. Upgrade on android, I can’t see it anymore. Android and Apple phone. Why do I have to pay on each device. Using my same account. I already feel like job getting over, now you helping them
5.22.4 · 2026/01/28 00:12 · FL1551 · RSS 最近评论 · US
As a manager, I used to be able to keep the app open to the shift log page throughout a shift, making it easy to jot notes in the moment. Now, even with the app remaining open, it constantly refreshes back to the home screen, meaning I lose all my notes. Only option is to constantly copy them so I can paste all the notes up to that point when the app refreshes. Very frustrating.
5.22.4 · 2026/01/26 19:49 · Lbite32 · RSS 最近评论 · US
make ts free y’all hate the working class bro
5.22.4 · 2026/01/15 07:06 · j...l...s... · RSS 最近评论 · US
It’s an ok app. Looking at whose scheduled is a joke tho. The AM and PM buttons need to go. Just have the dates and when you click it, the entire day pops up. Some AM shifts pop up in the PM it’s not accurate. And also when you submit availability there’s GOTTA be some simpler way. Yall really just said “let’s make this as inconvenient as possible” please give receipts on availability requests too. My boss accused me of not submitting availability so I went to screenshot it but there was no date or time on when I submitted it. Please make it employee friendly, I’ve heard it works good on the scheduling side. But it sure doesn’t work well if you’re the one being scheduled.
5.22.4 · 2026/01/09 17:11 · unkychon · RSS 最近评论 · US
I love this app! It definitely gets a star in my book!
5.22.3 · 2025/12/22 02:34 · hwhrhh · RSS 最近评论 · US
Wild
5.22.3 · 2025/12/12 03:36 · brandonn_ · RSS 最近评论 · US
Updated: App STILLLLLLL has connection issues. Laggy. Requires login every other use. Feel like it should be more reliable for a paid app. DEVS DO NOT CARE TO FIX IT
5.22.3 · 2025/11/22 15:44 · DanielEason · RSS 最近评论 · US
L
5.22.3 · 2025/11/21 01:28 · devvyxnolan · RSS 最近评论 · US
I really enjoyed the new updated version but now I’m disappointed because HS was reverted to the old version. Please update it back to the new version.
5.22.3 · 2025/11/20 17:54 · Esiahhowardd · RSS 最近评论 · US
They don't even have enough things to update in the app, so i'm unsure why i'm asked to update the app every 2-3 days. it's extremely obnoxious.
5.22.2 · 2025/11/09 02:23 · Yep yep yep973628 · RSS 最近评论 · US
The widget was the best part! Gone with new update
5.22.1 · 2025/11/08 10:36 · Adams in 0hio · RSS 最近评论 · US
This was easiest most convenient way to quickly see my shifts open the app
5.22.1 · 2025/11/08 04:14 · Hunnibunni · RSS 最近评论 · US
Since update the option for Widgets is now gone main reason I downloaded the app…
5.22.1 · 2025/11/07 16:56 · Cantconnect · RSS 最近评论 · US
why would you remove the most useful part of this app? I used to be able to see my schedule from my home screen, I literally was complimenting this to another person two days ago. And now this feature is gone????? PUT IT BACK!!!!!!
5.22.0 · 2025/11/06 23:07 · Lizcobra · RSS 最近评论 · US
The app doesn’t even open
5.22.0 · 2025/11/06 18:01 · MammaMeggy · RSS 最近评论 · US
The only thing the app really does over just going to the webpage is it comes up a few seconds quicker AND up until the newest update, you could add a widget on your Home Screen that had the time and date of your next shift. Now that’s gone and with it a good majority of the functionality for the app.
5.22.0 · 2025/11/06 17:11 · emdaz0000 · RSS 最近评论 · US
I loved the widget but it seems like it’s disappeared from my phone, just doesn’t exist anymore. And I no longer get push notifications from the app even though I have them on through the app and apple’s settings. Very annoying. :(
5.22.0 · 2025/11/05 21:54 · sngksjbensjfkfidhshcwgfduf · RSS 最近评论 · US
Update 5.22 stopped using widgets for some reason I don’t think it’s a smart move since it made it easier to not have to open your app to look at your schechule
5.21.0 · 2025/10/29 19:27 · Not luvly · RSS 最近评论 · US
The app isn’t working. I pull up my Home Screen and it’s blank. Nothing. I tried re installing it. Nothing changed. I went to ask for help from the app and there is a bubble for “discover more” that covers the space you are to type in so you can’t even see what you’re trying to convey. And then it just says I don’t understand you 100 times. How can you get help with this issue if you can’t even see what you are typing? How can I contact someone who can help?
5.21.0 · 2025/10/29 19:09 · 714unknown · RSS 最近评论 · US
10/29/25 app update and now when I try to open app, I just get a bright white screen. Please fix bug.
5.21.0 · 2025/10/29 18:15 · Horribleeee1 · RSS 最近评论 · US
App isn’t working.
5.21.0 · 2025/10/29 16:17 · mtgjfzk · RSS 最近评论 · US
not loading when open app
5.20.0 · 2025/10/17 03:41 · toadnica · RSS 最近评论 · US
i haven’t even used the app yet i don’t care what it is screw my employer for making me pay 2.99 to see how much time off i have and screw hotschedules for limiting the free website version so much
5.19.0 · 2025/09/25 18:05 · rangerdago · RSS 最近评论 · US
For sometime now, I will not get any pop-up notifications or text messages when my schedule has been posted, etc. I used to get them. I’ve checked all the settings. Everything is checked properly. I just don’t get notifications anymore.
5.18.0 · 2025/09/17 02:36 · Alexissqueeen · RSS 最近评论 · US
It’s annoying how as an employee I have to pay for an app for my job
5.18.0 · 2025/08/30 19:54 · Lavender7676 · RSS 最近评论 · US
I don’t know if it’s just me? But probably like 3 months (I’ve had it for 3 years now) after getting the app my push notifications for the app stopped working completely so I have to solely rely on my email every time I got notifications about work… yes I checked I have them on in my actual phone settings and my app settings I tried turning them off then on again still doesn’t work. Now a couple days ago my email notifications stopped working now too. Please fix this hot schedules starting to really get annoying
5.17.0 · 2025/08/26 16:10 · Lgmabls69 · RSS 最近评论 · US
My notifications for this app are on but one day my coworkers and I stopped receiving notifications.
5.17.0 · 2025/08/03 14:35 · chris_ss. · RSS 最近评论 · US
An ok scheduling app. Major problem is that it redundantly adds appointments to your calendar, as many as 10 to 12 a day and requires lots of calendar maintenance to keep its entries correct.
5.16.0 · 2025/07/16 00:19 · DominicAlexander2002 · RSS 最近评论 · US
I don’t know when this update was but i opened the app the hideous website style of hot schedules, just as glitchy too. the old version we had a few days ago was so much better </3
5.15.0 · 2025/07/02 01:14 · Trackcoach5 · RSS 最近评论 · US
0 out of 5 -As a business owner, I had high hopes for HotSchedules to streamline our employee scheduling, but it has been a complete letdown. The app’s communication features are abysmal, making it nearly impossible for my team to stay on the same page. It’s far from user-friendly—my employees found the interface confusing and frustrating to navigate, leading to constant issues with scheduling. When we reached out to customer service and tech support for help, the experience was equally disappointing. The support team was unhelpful, and the issues persisted without resolution. After wasting time and energy, we switched to a much more user-friendly scheduling software that actually works for our team. I strongly recommend avoiding HotSchedules—it’s a headache not worth dealing with.
5.13.0 · 2025/05/22 16:53 · tylerwahl · RSS 最近评论 · US
I spent the whatever $2 to download this app, because it was apparently very important to do that in order for me to work. Not an ideal, or really morally acceptable, time to hit somebody up for money, but that’s your decision. From that point, I worked for two weeks and no one in management was authorized or able to finish my set-up process, citing a lack of customer support from the app. I have since discovered that the job was not the best fit, and if I would have listened to my gut feeling I would’ve avoided that wasted time, but que será. The simple fact is this app is a way for businesses to pass the buck onto their hourly wage earners, and I will use my last dying breath to urge people to avoid using it. Power to the proletariat!
5.12.0 · 2025/05/09 15:19 · Rugged hugging · RSS 最近评论 · US
have had this app for the last 3 yrs per company policy, not once has the app worked regularly. almost everyday in the morning both the paid app and website don’t even load past the login screen; sometimes not even that. what’s the point of making us pay for an app that doesn’t work and still charging the company to use it too.
5.12.0 · 2025/05/08 20:15 · Private Star Productions Inc. · RSS 最近评论 · US
I can’t login or even load anything it just spins for ever.
5.12.0 · 2025/05/08 17:43 · stephd213 · RSS 最近评论 · US
doesn’t work when I try to open the app
5.11.0 · 2025/04/26 11:55 · blssdx2 · RSS 最近评论 · US
I paid for it n can’t use ur. I want a refund
5.9.0 · 2025/03/07 16:02 · Jay jay jayyyyyyyyyyyyyyy · RSS 最近评论 · US
It charged me 7.99. like what?!
5.6.0 · 2025/01/13 00:01 · Cowlei on insta · RSS 最近评论 · US
If I paid for this app, I think it should come with the option to ignore ads. I can't open my schedule without having to view company message every single time I get on the app and it's very frustrating
5.6.0 · 2025/01/05 18:09 · hjsschyr · RSS 最近评论 · US
Everytime there is a company notification it’s continuously pops up every time you click on a different day or refresh that app. SO ANNOYING FIX IT
5.6.0 · 2024/12/16 18:58 · Thalía A · RSS 最近评论 · US
First of all I had to purchase this app for $1.99, which is absurd because the app doesn’t even work half the time. It buffers at the loading screen. It seems they have tried to “update” this app so many times but, within the day they revert back to the original format. I despise this app and wish my job used a different platform.
5.6.0 · 2024/12/16 17:44 · Cam00140 · RSS 最近评论 · US
Its really really hard to believe how a schedule app that you pay for could be soo bad..but thats reality. A scheduling app that constantly has problems loading your schedule even if you are connected to wifi with no problems. The team at Hotschedules refuse to fix these problems that have plagued the app for years. They do not care about their customers or whether they have a functioning app.
5.5.2 · 2024/12/02 11:53 · bundles311 · RSS 最近评论 · US
The newest update is awful, the interface is not as easy and it’s missing action that used to be available. Also it’s visually overwhelming.
5.5.2 · 2024/11/26 16:32 · J.0523 · RSS 最近评论 · US
Used to love the simplicity of this app. New update is horrible and much less user friendly.
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