Google icon
USUtilities

Google 评价分析

Google · 更新于 2026/06/15 14:50

本页基于 App Store 用户评价生成,面向产品分析和竞品研究,保留评论证据、来源构成和样本边界,并提炼可行动信号。

App Store

评论样本

160

差评占比

34%

好评占比

63%

模型

deepseek-v4-flash

数据来源

展示本页评论样本的抓取构成和边界。

160 条样本
RSS 最近评论

160

通常包含版本号和较新的评论时间。

页面补样本

0

来自 App Store 页面服务端渲染的评论块。

Storefront

1

US 160

RSS 提供所选国家/地区的最近评论;App Store 页面补样本来自 Apple 页面展示的精选/有帮助评论,多 storefront 去重后用于补充样本,不代表全量评论库。

摘要

Google App 在 US 地区近期口碑两极分化,负面率达34.4%,主要源于强制AI概述、错误信息、广告干扰和性能问题。正面用户仍认可其搜索便捷性和AI的辅助价值。产品机会在于提供AI开关、提升准确性并优化广告体验。

Version Diagnosis

Google 版本与口碑诊断

版本变化、差评密度和日期峰值合在一起看,更容易定位产品更新后的真实用户阻力。

160 条样本

样本覆盖

160 条

基于当前缓存评论生成版本趋势、痛点密度和时间线。

高风险版本

424.3

15 条评论中差评占比 46.7%,适合作为版本复盘入口。

主导痛点

功能体验

424.4 版本中出现 39 条相关差评,密度 26.9%。

差评峰值

6/10

2026-06-10 出现 17 条差评,可回看当天更新、故障或策略变化。

版本口碑趋势

评论数、平均评分和差评占比放在同一时间轴,先定位异常版本。

版本痛点热力图

颜色越深,说明该版本中相关差评密度越高。

评论情绪时间线

按日期拆分好评、中评和差评,识别突发波动。

需求挖掘线索

差评占比最高的版本适合进入版本复盘,优先回看更新日志、灰度策略和功能下线记录。

热力图最深的主题可以直接转成需求池候选,结合评论证据判断修复收益。

时间线上的差评峰值适合追查服务故障、价格策略、模型质量或运营活动影响。

Problem

核心痛点

3

AI强制使用

用户强烈反感AI概述被强制启用,无法关闭,影响搜索体验。

"I hate the ai overview, please get rid of it"

AI提供错误信息

AI概述常给出不准确或过时信息,破坏信任。

"The AI is always lying to you and now it’s the primary thing"

广告弹窗干扰阅读

阅读文章时弹出视频或广告遮挡内容,无法正常使用。

"a pop-up ad or video blocks whatever I’m trying to read"

Opportunity

产品机会

3

提供AI关闭选项

允许用户自由选择是否启用AI概述,减少反对声浪。

"the ai should have at least been kept optional"

提升AI信息准确性

改进AI模型训练,确保来源可靠,减少幻觉。

"uses credible sources or reliably provide accurate answers"

优化广告展示逻辑

避免广告遮挡内容,可设置非侵入式广告位。

"I want to read it not watch an ad or a video"

Strength

正向信号

3

搜索功能强大

多数正面用户认为搜索快速、信息全面。

"Quick searches, always find what I need"

AI模式获得认可

部分用户通过AI模式获得深度信息,提升效率。

"Using AI mode with well written questions…LOVE IT"

用户高度依赖

长期用户视Google为日常必备工具。

"I can’t live without you"

Audience

用户分层

3

反AI传统用户

坚持传统搜索链接,抵制强制AI,已转向其他引擎。

"Goodbye Google, Hello DuckDuckGo!"

AI接受型用户

乐于使用AI功能,认为其提供额外价值。

"i think that it’s just amazing"

功能稳定性用户

关注性能稳定,对卡顿、闪退零容忍。

"keeps refreshing and kicking me out of the app"

Risk

版本风险

3

424.4版AI强制推送

新版本强制加入AI概述导致大量1星差评。

"After downloading the Google app…Gemini was now being used"

AI概述降低搜索效率

AI结果取代传统链接,用户需额外操作才能找到真实信息。

"Give me my 10 blue links…All the AI is just one more thing to clutter"

新版本性能退化

部分用户反馈更新后出现卡顿、链接无法打开等问题。

"the app locks up every time I launch it"

Action

行动建议

3

增加AI开关

在设置中提供 '启用AI概述' 选项,默认关闭。

大量用户要求关闭AI,如"make it optional"

改进AI准确性

优化信息来源和验证机制,减少虚假答案。

"The information I get is often wrong and outdated"

优化广告策略

允许用户关闭弹窗广告或设置免打扰模式。

"I have to exit it out"

评论证据

80 条精选样本

Ai overview

424.4 · 2026/06/14 12:14 · Gothbumblebee · RSS 最近评论 · US

2

I hate the ai overview, please get rid of it, google was better before it

Pop up videos and ads while trying to read articles.

424.4 · 2026/06/14 06:47 · HowlinSoul · RSS 最近评论 · US

1

I hate that when I’m trying to read an article a pop-up ad or video blocks whatever I’m trying to read and I have to exit it out. If I click on an article I want to read it not watch an ad or a video. This is the most stupidest thing I’ve ever encountered!

Make turning ai feature off entirely too difficult

424.4 · 2026/06/14 05:42 · Addison!56 · RSS 最近评论 · US

1

Let me be clear, I am against the use of ai. I think it’s ridiculous that google has made feature that is impossible to turn off and automatically uses ai for every single question i need the internet for. It’s ridiculous, i realized that i had stopped even using actual articles and sources that would give me a deeper understanding of my initial question than chat gbt. Because of this issue, i have made the switch to ECOSIA as my default browser because they make it VERY easy to turn off the ai features in the settings.

no

424.4 · 2026/06/14 03:11 · yeahno34 · RSS 最近评论 · US

1

absolutely not

OMG

424.4 · 2026/06/13 23:49 · John pork the 5089th · RSS 最近评论 · US

1

If you search anything on google I mean anything it will literally pop up not usable for 16+ MAKE THIS 18+

Wrong information

424.4 · 2026/06/13 21:13 · King38Tomato · RSS 最近评论 · US

1

The information I get is often wrong and outdated, also gives me many wrong answers to the time to a World Cup game, it’s extremely frustrating and I recommend using ChatGPT

YouTube & X

424.4 · 2026/06/13 18:38 · SkyMelo1963 · RSS 最近评论 · US

1

Google got to depend on X fake news I will not be you google anymore & Youtube content really “ wowwww’ sad day when GOGGLE stop doing the right thing in the News Department ,

Will not open link.

424.4 · 2026/06/13 11:43 · margaretdp · RSS 最近评论 · US

1

This is ridiculous. Won’t open link. I have too many apps on my phone and I EILL NOT ADD ANOTHER ONE! FIX IT!!!!!!!!

AI without my permission

424.4 · 2026/06/13 00:35 · Ffitch87 · RSS 最近评论 · US

1

After downloading the Google app I received an email from Google saying that Gemini was now being used on my iPhone despite my not downloading it and attempting to disable all Gemini related products. The Apple support team said that while the email was legit, Gemini was not on my Apple devices. I am not the only person who has had this issue and their only solution they’d found so far is to delete all Google apps. I am frustrated that this is being forced on us - especially since I have tried to disable it on anything connected to my Gmail or Google accounts - under no circumstances did I approve this and the implication that it was added to my account or iPhone without my permission is very disturbing.

It’s just an app that lies to you now

424.4 · 2026/06/13 00:11 · MegaTurtleOwO · RSS 最近评论 · US

1

The AI is always lying to you and now it’s the primary thing that Google is using when you search. Bring us back Google who had “Do no evil” as one of it’s rules, this new Google sucks and we hate it.

What??

424.4 · 2026/06/12 23:16 · wlewnka · RSS 最近评论 · US

2

All of a sudden,this app locks up every time I launch it. iPhone 16 ProMax with latest IOS

Do not believe information from that app just download DuckDuckGo

424.4 · 2026/06/12 21:28 · spicy chicken 🪽 · RSS 最近评论 · US

1

It’s a horrible app. It’s information is not accurate.

Flip the camera

424.4 · 2026/06/12 20:14 · Psydih · RSS 最近评论 · US

1

I can’t flip the camera to the front

You act something it just ignores you and does nothing

424.4 · 2026/06/12 13:04 · Coco&Cindy · RSS 最近评论 · US

2

I’m getting where I can’t stand this one

Fitbit App Takeover

424.4 · 2026/06/12 11:32 · Margeryfla · RSS 最近评论 · US

2

I’ve been a FitBit user for years. Since Google took over the FitBit app, it is much less user friendly. Yes, there are a lot of options, but the way it is displayed is not great at all. Plus, the bugs that were present on transfer to the new version were frustrating. My Charge 5 fizzled out. It was only 1.5 years old and I had all the settings just how I wanted them. I was not happy to have to buy a new watch.

Chat

424.4 · 2026/06/12 05:30 · Mchdrider2 · RSS 最近评论 · US

1

Never like Google

Goodbye Google, Hello DuckDuckGo!

424.4 · 2026/06/12 05:13 · Samuel Sodasneeze · RSS 最近评论 · US

2

When I was a teenager back in the 2010s Google & Chrome were always my default search engine. I swore by it! Despite having an iPhone I had all the Google essentials (Chrome, Google, Docs, Photos, etc) and loved them! Now I can’t use the app without having an electronic artificially “intelligent” robot try to metaphorically sodomize me with questionable information! I don’t want AI overview, I don’t need AI notifications, & frankly I don’t much care for the AI recommended article homepage. Give me my 10 blue links & maybe a subsection from a HUMAN WRITTEN article for the overview. All the AI is just one more thing to clutter the results page if you ask me & that’s something that makes this app more of a headache to use than a convenience. I’ll happily reinstall if there was an option in settings that allowed me to toggle the AI features, to turn them off. P.S. I know I can type “-ai” at the end of my queries to remove the suggestions but let’s be real, it’s inconvenient to have to do that with almost every search I do! So, TTFN (Ta-Ta For Now)

Ads

424.4 · 2026/06/12 00:40 · car&8 · RSS 最近评论 · US

1

Ads ads

Background tracking

424.4 · 2026/06/12 00:11 · Jgamer0225 · RSS 最近评论 · US

1

A website called imasdk.googlepis.com WILL appear in your screen time of multiple hours a week. Google also tracks your activity on your browsers. It is really messed up and frankly just annoying.

Slow and unresponsive AI

424.4 · 2026/06/11 22:55 · Trayday123 · RSS 最近评论 · US

1

The AI sucks

AI COMPANY

424.4 · 2026/06/11 22:41 · Stopkillingkids · RSS 最近评论 · US

1

Deleted because google is no longer a search engine/browser. It’s completely overrun by AI

New update

424.4 · 2026/06/11 21:43 · Au_Dragon12 · RSS 最近评论 · US

1

Not sure why but my search bar keeps disappearing if I exit out of the app and try to go back into the tab. Very annoying havent had the problem before.

why is everything ai?

424.4 · 2026/06/11 21:10 · Danielle is my bias · RSS 最近评论 · US

1

As someone who is avoiding ai, google and safari are very disappointing.

GOOGLE SUCKS I HATE IT

424.4 · 2026/06/11 17:27 · Baby_Jazz25 · RSS 最近评论 · US

1

THIS APP HAVE SOME WEIRD WEBS AND THE AI IS SO STRESSING LIKE GEMINI CHATGPT DONT GET IT IS SO STRESSFUL AND irritating! SPESHLY WHEN U ARE SENSITIVE AND I HAVE BAD ENGLISH IT MAKE U CRY

AI

424.4 · 2026/06/11 13:53 · Johanssonnordstrom · RSS 最近评论 · US

1

Do not at all like the forced use of AI!!

TV Ad

424.4 · 2026/06/11 13:10 · LucynMe · RSS 最近评论 · US

1

Possibly national ad but it is pathetic; makes women look stupid, helpless plus shows daughter with mom watching how mom can’t figure out what to do…finally she manages somehow to get oil changed; young guy at Take 5 says she is “ok” now. Well, thank goodness for someone who knew what the light on dash was for!

Marketing Channel for X

424.4 · 2026/06/11 10:45 · TimTimTimTimTimTimTimTimTim · RSS 最近评论 · US

1

STILL TRUE: The app will not let you filter out results from X (formerly Twitter). Most of the feed is useless drivel from that site now. There is no way to block that site. You can block any other site, but not X. You must accept that X is half of your discover feed. No.

Spam Notifications

424.4 · 2026/06/11 08:59 · AppleOfficialAppReviewer · RSS 最近评论 · US

1

The app constantly pops up notifications of news which it thinks I might be interested in. The problem is that all of them, 100%, it’s spam with sensationalist headlines and pointing to “news” from 11 months in the past, even 3 years in the past. It’s horrible.

Fuq Ai

424.4 · 2026/06/11 03:00 · Fuq AI · RSS 最近评论 · US

1

Fuq them them all, the billionaires don’t care about us

Too many updates

424.4 · 2026/06/11 00:23 · DashSLM · RSS 最近评论 · US

2

Like every other day and sometimes every day there’s an update I just want to do an image search. I don’t wanna wait three minutes for an update every time I open the app.

Evil company

424.4 · 2026/06/11 00:11 · mrnickcooper · RSS 最近评论 · US

2

Google has become an evil? Power hungry company called Alphabet

I’ve been using Google for many years

424.4 · 2026/06/10 23:48 · you should know now · RSS 最近评论 · US

1

For a very long period of my life, I’ve been using Google. Google gives me a large amount of information and places to look for information. However, they’ve recently adopted something that destroys the environment, frequently steals people’s work, often lies or hallucinates, and brings prices up on utilities. This is Generative AI, I know you you’re thinking. “Generative AI Isn’t that bad” most likely. However, I urge you to do the research, because people around data centers where generative AI is housed on computers, are suffering. Moreover, people who use AI are more likely to lose brain cells in a new study because you are allowing AI to do the thinking for you. As well as a large amount of other factors that destroy the world. Thank you for reading this to the end, and hopefully you can see the many terrible side effects of AI usage and why we should stop using Google until they remove the AI features.

Bug

424.4 · 2026/06/10 23:14 · alicej12 · RSS 最近评论 · US

1

You can’t put a video and a picture into a post together, this better be a big and not an “update”.

ai

424.4 · 2026/06/10 22:47 · fingledopper · RSS 最近评论 · US

2

boo also i bet most of these reviews are bots

Stop making ai mandatory

424.4 · 2026/06/10 21:50 · Blah blah blah….. · RSS 最近评论 · US

1

I understand integrating ai to some extent, but there is a significant portion of googles user base who really don’t want it there. I’ve been using Google my whole life, and am leaving because of the forced use of ai overview that doesn’t use credible sources or reliably provide accurate answers. The ai should have at least been kept optional, if not in beta, until accuracy and source credibility are more accurate. Until then, I’m off to a different browser. Google no longer cares about acuracy or factuality and forced an inaccurate and inefficient (both environmentally and for the end user) system that destroyed the core functionality. At the very least leave this slop to gemeni

It’s a data scraper with fancy colors

424.4 · 2026/06/10 20:52 · Fockelot · RSS 最近评论 · US

1

Just take a second and look at the amount of data that this app is stripping off your phone. It’s absolutely insane that Apple lets strip this much data from its users and she’ll sit here and pretend that it’s a secure platform.

ugh

424.4 · 2026/06/10 19:41 · Beverly Hills. · RSS 最近评论 · US

2

Won’t let me use cause the age rate rating is too high please lower so that I can write a five star review for your company

Shouldn’t have to download an app to google search an image!

424.4 · 2026/06/10 18:06 · TiredToddlerMomma · RSS 最近评论 · US

1

Tired of having to download new apps to everything. I shouldn’t have to download this app just to google search an image!

See below

424.4 · 2026/06/10 17:51 · anotherunnecessaryopinion · RSS 最近评论 · US

1

Absolute dog water ever since the pivot to AI. I used to use Google for practically everything. Now I can't find basic answers to basic questions, and it comes with an unsolicited equally wrong answer in the form of an AI summary that can't be turned off.

Stop thinking you know better than me.

424.4 · 2026/06/10 17:18 · Misterwarner · RSS 最近评论 · US

1

At least about how I want to work. Forcing my safari searches to open your app is so annoying. And new. I live when the new stuff is more annoying than the old stuff.

Drops

424.4 · 2026/06/10 16:48 · Site8280 · RSS 最近评论 · US

1

Google stops and drops its signal significantly

Remove AI go back to what worked

424.4 · 2026/06/10 16:43 · Ryan iurdd37855 · RSS 最近评论 · US

1

I don’t want AI overview, I don’t want video clips, just links to websites. Listen to your customers!

Google is evil

424.4 · 2026/06/10 15:10 · TheRealUtopiacowboy · RSS 最近评论 · US

1

Google is what Darth Vader would create. Yes, you are the dark side.

The fascist return with another product

424.4 · 2026/06/10 11:05 · Tanis Rynine · RSS 最近评论 · US

1

Look up project Nimbus and you'll see why I do not support Google I do not like Google and their products suck

So useless

424.4 · 2026/06/10 04:02 · Ahabcowhandivke · RSS 最近评论 · US

1

They can’t even find a classical guitar under 25 dollars

Garbage since iOS 26

424.4 · 2026/06/10 03:20 · bavarian bacon · RSS 最近评论 · US

1

The app has become so bad the last few months you can’t even use Wikipedia. It buffers and freezes if the page is large. It also has an issue where a pop-out picture on a webpage will not appear within your window, it will be somewhere below out of sight and you can’t access it. Awful, awful stuff. Do better

Get rid of ai

424.3 · 2026/06/10 01:57 · Westbound Quazar · RSS 最近评论 · US

1

That’s it. Just get rid of the ai. It ruins EVERYTHING.

Liar

424.4 · 2026/06/10 01:16 · Liar x2 · RSS 最近评论 · US

1

Liar

AI slop

424.4 · 2026/06/09 23:40 · Nightjarred · RSS 最近评论 · US

1

title

It just keeps getting worse and worse

424.3 · 2026/06/09 22:45 · Aelius.mp3 · RSS 最近评论 · US

1

Shoves ai in our face 24/7, immediately shows you inaccurate and/or irrelevant links just because they’re sponsored, I could go on and on. Disgusting company.

This app sucks

424.3 · 2026/06/09 21:34 · Goosux · RSS 最近评论 · US

1

My friends spent hours grinding doors because your ai gave false info fix it please

AI

424.3 · 2026/06/09 21:25 · brittaneybs · RSS 最近评论 · US

1

I’m forced to use stupid AI. I don’t want to use it. Stop using AI suggestions and bringing me to AI generate news based off what I might like.

Redesign

424.3 · 2026/06/09 17:57 · Sifat12 · RSS 最近评论 · US

1

Please redesign the iPad google app like gemini. Please make it happen. Please redesign it. Please. Please 🙏🏻 please. Now it’s unusable. It looks like old and ugly. Please make it happen.

FIX YOUR APP!

424.3 · 2026/06/09 17:50 · Alliah Karim · RSS 最近评论 · US

1

Because it keeps refreshing and kicking me out of the app, I keep losing my work and my responses. This app shouldn’t DO this especially when you’re trying to research or do important work. Fix it!

Fix yall security system

424.3 · 2026/06/09 12:43 · Sugar22pop · RSS 最近评论 · US

2

I was trying ti login my childhood email but yall keep asking for more info and boom i cant login like bro what more info do yall need??? I put password in and everything yet yall dont help fix this please

News

424.4 · 2026/06/14 08:34 · EAZY -A · RSS 最近评论 · US

5

Good

Pañaso

424.4 · 2026/06/14 06:33 · El. Payaso · RSS 最近评论 · US

5

Buena. Aplicación. Excelente

google

424.4 · 2026/06/14 05:12 · )(*&$0987(j · RSS 最近评论 · US

5

reall good app i especially loved the ai overview it helped me sort out my spending funds on some stuff i wanted! and the app always works good for me definitely a 6 star definitely not and ai writing good stuff about google?

Furneauxs

424.4 · 2026/06/14 01:45 · Furneauxs · RSS 最近评论 · US

5

I’ve been a long time enthusiast of GOOGLE and don’t intend to cease. Thank you.

Excelente

424.4 · 2026/06/14 00:32 · Marymiska · RSS 最近评论 · US

5

Muy bien

Google

424.4 · 2026/06/14 00:11 · Cuttyrankings · RSS 最近评论 · US

5

Alright.

Google

424.4 · 2026/06/13 23:39 · Clitky · RSS 最近评论 · US

5

All the great things they offer 😃

Thank Google

424.4 · 2026/06/13 22:47 · sunrise field · RSS 最近评论 · US

5

I am a 69 yr old retired man. Cancer forced my retirement plans. I am grateful for access to the world via Google

Anything

424.4 · 2026/06/13 21:42 · Hoang1967 · RSS 最近评论 · US

4

After one of my gmail were deleted and I need to log in to a website like my old work I can’t access my gmail for the security code since the gmail was deleted

Superb

424.4 · 2026/06/13 20:52 · G4L!! · RSS 最近评论 · US

5

Quick searches, always find what I need, Google rocks!

It literally does its job

424.4 · 2026/06/13 19:32 · My fav social media app! · RSS 最近评论 · US

5

Google is literally just a search engine. Unlike other ones, it has many features to it, such as its ai mode. Great, you should use as a search engine

Google

424.4 · 2026/06/13 19:24 · Sjsbsbsv · RSS 最近评论 · US

5

Sale mas económico

Love you

424.4 · 2026/06/13 18:14 · Habonooo · RSS 最近评论 · US

5

I can’t live without you

****

424.4 · 2026/06/13 17:49 · MomMomMomMinimOkMom · RSS 最近评论 · US

5

OMG this is a scam my restrictions it won’t let me

Using Google

424.4 · 2026/06/13 17:00 · CheeviAra · RSS 最近评论 · US

5

I know this app before. I was just using the app to search for my whole life, all the time and it was like the most random thing of images I downloaded on my phone and my tablet.

a

424.4 · 2026/06/13 16:49 · Abdullaaa222 · RSS 最近评论 · US

5

a

Need better pics

424.4 · 2026/06/13 16:31 · Emi/spincer · RSS 最近评论 · US

4

The app is great but you could have better pictures of Leon Kennedy bc why are are they soooo blurry

Love use my google

424.4 · 2026/06/13 16:23 · Peter mangarres · RSS 最近评论 · US

5

Evening is easy to find over here many thanks guys love it

Muy satisfecha con esta aplicación

424.4 · 2026/06/13 15:51 · La uso siempre y es muy buena · RSS 最近评论 · US

5

Satisfecha

If you have a question about anything just Google it!

424.4 · 2026/06/13 15:42 · Blazing Jackpots · RSS 最近评论 · US

4

I’ve been using Google for about 50 years and every time you connect you’re not ever disappointed! I use it every day!

Ok

424.4 · 2026/06/13 13:56 · Pollywaug · RSS 最近评论 · US

4

Ok

Gemini

424.4 · 2026/06/13 13:32 · 🧊m4tth3w❄️ · RSS 最近评论 · US

4

So like i talk to gemini, google’s ai and i think that it’s just amazing however i wish that the chat wouldn’t be as laggy. What im saying is that if you chat with the ai for a while it either gets laggy or it crashes and you need to start a new chat, so google if you’re seeing this review can you please work on it, but otherwise i honestly love your app.

Google

424.4 · 2026/06/13 12:19 · Camdon252 · RSS 最近评论 · US

5

I use it every day and its good

Loved it while it lasted

424.4 · 2026/06/13 08:39 · putridbrainz · RSS 最近评论 · US

3

google was always my go to. everything was so easy to find, but when they added that ai feature i instantly started searching for other browsers. we all know the harms of using ai, whether you think it’s a big deal or not. i feel as though this feature should be OPTIONAL, considering that many people have strong opinions about it. i got sick of having to type “-ai” all the time and finally decided to switch to ecosia. i feel that it is disrespectful to not even ask users if they would like to enable ai before just forcing it into our faces. definitely won’t be using this app for awhile unless the feature is removed or deemed optional.

I ❤️ google

424.4 · 2026/06/13 06:51 · I sacks · RSS 最近评论 · US

5

Google has helped me with a lot of things and I will always use google.

这个页面适合团队怎么用?

同一个链接里保留摘要、更新时间和评论证据,方便产品、运营和研发对齐同一版结论。

这些结论可靠吗?

页面保留摘要、证据、痛点和行动项,每个判断都尽量回到原始评论样本。

数据如何更新?

页面记录更新时间,可点击更新洞察,抓取最新评论并更新当前页面。