ChackTok - Photo Booth Event icon
USPhoto & Video

ChackTok - Photo Booth Event 评价分析

LINKSIGN UK CO., LTD · 更新于 2026/06/16 02:40

本页基于 App Store 用户评价生成,面向产品分析和竞品研究,保留评论证据、来源构成和样本边界,并提炼可行动信号。

App Store

评论样本

49

差评占比

55%

好评占比

41%

模型

deepseek-v4-flash

数据来源

展示本页评论样本的抓取构成和边界。

49 条样本
RSS 最近评论

42

通常包含版本号和较新的评论时间。

页面补样本

7

来自 App Store 页面服务端渲染的评论块。

Storefront

5

US 42 · CA 2 · GB 2 · CN 2 · DE 1

RSS 提供所选国家/地区的最近评论;App Store 页面补样本来自 Apple 页面展示的精选/有帮助评论,多 storefront 去重后用于补充样本,不代表全量评论库。

摘要

ChackTok是一款两极分化严重的360拍照应用,评分2.84。正面用户称赞其易用性和客服,负面用户则集中抱怨频繁的软件崩溃、无法登录、文件丢失以及昂贵的订阅费用。主要矛盾在于稳定性差和客服响应不足,但产品在360环拍领域有独特优势,有机会通过修复核心bug和改善支持来挽回用户。

Version Diagnosis

ChackTok - Photo Booth Event 版本与口碑诊断

版本变化、差评密度和日期峰值合在一起看,更容易定位产品更新后的真实用户阻力。

49 条样本

样本覆盖

49 条

基于当前缓存评论生成版本趋势、痛点密度和时间线。

高风险版本

2.0.2

2 条评论中差评占比 100%,适合作为版本复盘入口。

主导痛点

功能体验

Unknown 版本中出现 2 条相关差评,密度 28.6%。

差评峰值

3/13

2024-03-13 出现 1 条差评,可回看当天更新、故障或策略变化。

版本口碑趋势

评论数、平均评分和差评占比放在同一时间轴,先定位异常版本。

版本痛点热力图

颜色越深,说明该版本中相关差评密度越高。

评论情绪时间线

按日期拆分好评、中评和差评,识别突发波动。

需求挖掘线索

差评占比最高的版本适合进入版本复盘,优先回看更新日志、灰度策略和功能下线记录。

热力图最深的主题可以直接转成需求池候选,结合评论证据判断修复收益。

时间线上的差评峰值适合追查服务故障、价格策略、模型质量或运营活动影响。

Problem

核心痛点

3

软件频繁冻结崩溃

多用户反映应用无故冻结、无法创建视频,严重影响活动。

“Software fr freezes” “keeps pausing and not creating videos”

客服响应极差

用户多次联系客服无回复,或被推诿至Apple,问题未解决。

“No support” “no one responds to questions” “sent to voicemail”

收费高且水印问题

订阅费用昂贵($80/月),且近期强制添加水印,用户不满。

“Very expensive” $80/month “started water marking everything”

Opportunity

产品机会

3

优化稳定性可赢回用户

大量负面评价源于闪退、加载失败,修复后可显著提升评分。

“Software fr freezes” “keeps pausing and not creating videos”

建立多渠道客服体系

用户亟需邮件、电话、WhatsApp等有效支持渠道。

“no phone number or email added” “ignored emails” “WhatsApp and they never answer”

改进水印策略与定价

用户反感突然加水印和高额订阅,可考虑分层定价或更优方案。

“started water marking everything” “$80/month to not have watermarks”

Strength

正向信号

3

易用性与功能获好评

多位用户称赞软件用户友好、功能满足360拍照需求。

“Easy to use” “user friendly” “all the features that a 360 Photo Booth business might need”

优秀客服案例存在

部分用户通过WhatsApp获得快速响应,问题得到解决。

“always quick to respond” “customer service was excellent” “Brandon is always ready to help”

支持中文的独特卖点

海外用户发现该App是少数支持中文的360环拍应用。

“支持中文的唯一一款360环拍app”

Audience

用户分层

3

专业拍照摊位经营者

核心用户群,依赖App运营业务,对稳定性要求极高。

“I have a photobooth business to run” “used this for my 360 Photo Booth business”

活动/婚礼摄影师

在特殊活动中使用,对流畅性和水印敏感。

“capture every angle of our special day” “put a damper on their big night”

个人娱乐用户

少量个人使用,关注易用性和价格。

“family get togethers” “not so expensive”

Risk

版本风险

3

2.0.2版投诉集中

该版本有冻结、无客服联系方式等严重问题,评分仅1分。

“Software fr freezes” “No resolution” “doesn’t have a phone number or an email”

1.7.2版登录和连接问题

用户反映无法登录、客服不回应,评分1分。

“won’t let me log into my account” “Never available”

1.6.1版镜像翻转bug

mirror效果自动翻转导致道具文字反写,影响商业活动。

“mirror effect was repeatedly turned off” “words on each prop was backwards”

Action

行动建议

3

紧急修复崩溃与冻结

优先修复App频繁冻结和无法创建视频的核心Bug。

负面评论中大量提及“freezes”“not creating videos”,影响业务运行。

建立响应式客服系统

增设邮件、电话、工单系统,保证48小时内回复。

用户因客服无回应而给出1星,客服好评用户则满意度高。

优化水印策略

取消强制水印或提供低价去水印选项,避免用户流失。

“started water marking everything”引发大量负面评价。

评论证据

49 条精选样本

Software fr freezes

2.0.2 · 2026/03/27 22:09 · Who what · RSS 最近评论 · US

1

No resolution

Bad functioning

2.0.2 · 2026/03/22 03:01 · MREYDCHL · RSS 最近评论 · US

1

This app doesn’t have a phone number or an email added to to contact for a customer help!

Very expensive

Unknown · 2025/12/05 01:59 · Aaron The DJ · 页面补样本 · CA

1

Not great. Very expensive

Files missing

1.9.9 · 2025/11/29 23:28 · Jadesxh · RSS 最近评论 · US

2

Why would I have to lost file that was recorded and later i can’t find it anymore in my gallery please I need some explanation this is happening over and over making me to lose files.

BECAREFUL !!!

V1.7.8 · 2025/03/09 00:50 · RGP Honduras · RSS 最近评论 · US

1

This application apart from being very expensive, makes charges without authorization and charges monthly even if you do not have the automatic payment activated, and the worst thing is that you do not have activated they answer or solve anything, they are abusive! Be very careful when you activate the services.

Disappointed

1.7.7 · 2025/02/27 23:25 · Jay&Jo Photo Booth rental · RSS 最近评论 · US

1

I have a photobooth business to run and for some reason won’t let me log into my account. I am getting really upset about this. This is not a good app as I thought it was. I am honestly wanting a refund of my money to go use it on an app that doesn’t cause so much issues. I have email support several times, to just cancel several events due to this. It is ridiculous.

Spyware?

1.7.5 · 2025/02/05 23:39 · Slydawgg · RSS 最近评论 · US

2

I have not been able to login with my email address and account since a month ago even after resetting password, so I decided to create a new account. As soon as I did my WiFi started freaking out telling me there was an attempted attack from an ip address that was overseas. Now I am not sure if I can feel safe with the app anymore…

No support

1.7.2 · 2024/12/11 01:13 · MelGirl7 · RSS 最近评论 · US

1

Everytime I pay for this app. I can’t get back into it. Then they blame you for it. They don’t give credit. Don’t use this one.

Never available

1.7.2 · 2024/12/07 10:31 · Samrootbeerisamazing · RSS 最近评论 · US

1

You can only get to them on WhatsApp and they never answer. This software is not user friendly. Sooooo many problems with it

No support…limited options

1.6.9 · 2024/10/01 00:54 · TitoCopp · RSS 最近评论 · US

1

I’ve had the app for over a week because it was recommended by the Photo Booth I bought. Camera keeps tracking movement and no settings to stop. No one responds to questions.

Not working

Unknown · 2024/06/28 20:43 · Not workinggggggggggggggggggg · 页面补样本 · GB

1

My chacktok app is not working. It keeps pausing and not creating videos. I have paid for the subscription and still not working

Man in the Mirror

1.6.1 · 2024/06/10 03:57 · FonzoDaGreat · RSS 最近评论 · US

2

App seemed to work well, however during a major event for a customer the app didn’t cooperate. The mirror effect was repeatedly turned off, but it turned itself back on after being corrected, so props were flipped therefore the words on each prop was backwards. This was noticed by our customer and put a damper on their big night and made my business look incompetent.

New update won’t connect to ring light stand

1.5.9 · 2024/05/27 21:33 · PorkysBackyard · RSS 最近评论 · US

1

I bought this product that worked great initially but since the update only supports the 360 spin product and not my stand :///

Bad Customer Service

1.5.5 · 2024/03/13 16:33 · Brian Rod. · RSS 最近评论 · US

1

Customer service was not willing to assist with issues faced when attempting to set up an account. Multiple emails have been ignored by them from us asking for help. Their original solution to our request was simply “check your spam folder” & have ignored us for 2 weeks now. We have tried calling their phone number, but are always sent to voicemail.

Worked fine til recently

1.5.4 · 2024/03/02 17:37 · cromedys · RSS 最近评论 · US

2

The app runs good I was given vip subscription when I brought the booth and just recently they started water marking everything it’s so ugly could of at least gave us a year with it before adding this to all the pictures or put it on there in one area not all over the video

Bluetooth not working

Unknown · 2024/01/11 16:37 · Mazari chlef · 页面补样本 · DE

1

I waste just my time send emails und try to contact it’s really bad experience

So many glitches

1.4.2 · 2023/08/14 01:20 · AutumnMarieLee · RSS 最近评论 · US

1

This app has always had issues. They are too focused on updating the app weekly to change how it operates and don’t fix the glitches. The customer service is very subpar as well. The most recent glitch affected our membership and put a watermark on all of our videos. On top of this, we were charged 4 times for 1 month of service. Customer service told us to deal with it through Apple and didn’t offer any other support.

Update crash problem

1.3.4 · 2023/06/07 14:11 · Ishmum mottammim · RSS 最近评论 · US

1

New update is horrible.Can’t even use this app

2 videos

1.3.3 · 2023/05/30 20:52 · Kingsonisloved · RSS 最近评论 · US

1

Not sure why this app saves the video twice on my phone.

App is a Scam

1.2.6 · 2023/04/18 17:05 · oqlenfizykqm lepfof · RSS 最近评论 · US

1

It’s a scam to get you out your money, $80/month to not have watermarks for a 360 camera you already paid a lot of money for this app is a rip off to not recommend at all

Trouble Connecting

1.1.9 · 2023/02/11 03:13 · KingFOE · RSS 最近评论 · US

2

I like the app when it works. I find that it’s a struggle to even connect to my 360 camera and when it does it drops connection after 1 or 2 takes. Is there a way to get my iPad or iPhone to connect every time no matter where I’m at? I’ve tried setting my device on the machine and it still won’t connect. This has happened at multiple locations so it can’t be the location. It will show the device but never connect. I’ve had to issue refunds because of this. I just want a stable connection. Please help!!

My 360

1.1.6 · 2022/12/09 19:33 · TheeFortWayneGuy · RSS 最近评论 · US

1

Every time i try to start a video it will run its full spin than when it comes to loading video it will time out and boom no video saved… support hasn’t reached back out yet but it’s beyond frustrating

Auto station camera to scan QR code goes out of focus everytime

1.1.6 · 2022/12/08 05:37 · Chacktoker · RSS 最近评论 · US

2

Auto station camera to scan QR code goes out of focus after evrytime taking shot. It remains out of focus and you cannt set focus as its auto set. I chat with support team but this is critical bug. I want to use this app but its need some major fixing.

Glitchy App

1.1.6 · 2022/12/08 04:02 · dtexas82 · RSS 最近评论 · US

1

App glitches out after every video. Never received the free 4 months of subscription.

No way to search for music.

1.1.6 · 2022/11/26 22:26 · ericbarth · RSS 最近评论 · US

1

Unable to search for music. You have to scroll through the songs.

I need help

1.1.2 · 2022/10/24 03:17 · luz1378 · RSS 最近评论 · US

2

All the events that I have had with this app have had a terrible resolution, I have tried several resolution options but finally they all come out very blurry, I even changed my phone thinking that it could be my equipment but even with my new iPhone13 pro max the videos they come out very blurry and with a red hue. On the other hand, that we charge $250 for a 3-month subscription is completely unreasonable, really with a lot of respect for your work, but I think that amount is unreasonable. Lastly, I have not been able to contact their technical support, so I have literally lost all the free subscription time since I cannot use it due to the terrible resolution

Can not add music to video

1.0.5 · 2022/07/14 00:41 · cancer629 · RSS 最近评论 · US

1

I am not able to add background music to video

Best Investment Ever

1.9.7 · 2025/10/16 22:31 · CptRichieRich PhotoDude · RSS 最近评论 · US

5

Easy to use, and responsive support team along with a lot of help articles, videos and Facebook group. Everyone has a great time with our Photo Booth making videos, GIF’s and photos especially since it’s so easy and fast getting these to everyone through every sharing option.

Very easy to use BUT

1.9.5 · 2025/09/22 06:02 · Kiki Hawj · RSS 最近评论 · US

3

Compressing the videos take too long, esp if you have an event . Nobody has time To wait 1 minute for the video to load before sending to the guests. Embarrassing

Your servers are down

1.8.3 · 2025/03/29 23:54 · EdPhotos · RSS 最近评论 · US

4

Listen, I use this app pretty frequently for business. It’s a good app and everything, but it’s unfortunate that this happens right when I was about to start working with this. If you could please fix this issue.

Photo Booth

1.7.1 · 2024/11/19 19:22 · DnBza · RSS 最近评论 · US

5

So far very pleased with the photo booth. Have not learned how to do personalized borders but love using it so far for family get togethers.

Capture Every Angle

1.6.3 · 2024/08/02 04:14 · JanePowers0hwps · RSS 最近评论 · US

5

Chacktok helped us capture every angle of our special day

支持中文的唯一一款360环拍app

Unknown · 2024/05/19 08:48 · 18033089599 · 页面补样本 · CN

5

软件非常棒,之前找了好久,这是支持中文的唯一一款360环拍app了,查了一下环视宝(chacktok)在国外也很流行,chacktok在国外排名也是第一梯队的.

Very good app

1.5.7 · 2024/04/22 03:43 · Hashim Zafar · RSS 最近评论 · US

5

This is a very good app. Very easy to use. I love the facebook group its very helpful. They answer alot of questions. I love the boomerang aspect of this. I plan on using this app a lot for the photo booth business. 5 stars

Great app!

1.5.1 · 2024/01/26 05:46 · Qais rahimi · RSS 最近评论 · US

5

Very friendly and easy to use. I use the CHACKTECK to my 360 PhotoBooth, The customer service is professional and easy to access. Strongly I recommended.

Longer recording time please

Unknown · 2024/01/10 03:26 · imylxkalalccjalv · 页面补样本 · GB

5

Please, may we have longer recording time please around 10-15 secs please, and updates on the app please. Thanks

I love it

1.5.0 · 2024/01/02 15:06 · Melanie84@ · RSS 最近评论 · US

5

I love it best one out there

Very user friendly

Unknown · 2023/12/31 04:04 · Jenga619 · 页面补样本 · CA

5

Very User friendly app with all the features that a 360 Photo Booth business might need

Great app!

1.4.9 · 2023/12/16 15:39 · Brandonaustin1992 · RSS 最近评论 · US

5

I use ChackTok for my photo booth business and it has been great! Highly recommend!

Great!

1.4.9 · 2023/11/24 01:06 · Sarahjh252722 · RSS 最近评论 · US

5

They're always quick to respond to my queries, which is helpful as a business owner. I love that the app is also a remote, so no need to manually start/stop movement!

Excellent Product

1.4.2 · 2023/08/16 01:58 · Top Choice Events NY · RSS 最近评论 · US

5

Used this for my 360 Photo Booth business and I am very pleased. The software is very user friendly and the customer service was excellent. My customers were very impressed with the quality of the videos.

Confused

1.4.2 · 2023/08/14 20:09 · maffffffferrrrr · RSS 最近评论 · US

3

I purchase the selfie but the app to download is for the 360. Mine does not rotate. It’s on a stand. What app do I download. Also, how do I adjust the size to fit my iPad into it. It’s supposed to fit different sizes. It about 1/4” to big. Plus, I received an extra circular black piece that I don’t know what to do with it. Please help! Our event is this weekend!

User friendly

1.3.0 · 2023/05/18 11:58 · Kee7777777 · RSS 最近评论 · US

5

I actually love software. Really user friendly and can use in multiple ways.

360 Photo Booth

1.2.7 · 2023/04/24 06:20 · Chocolate milk77 · RSS 最近评论 · US

5

I love the app it’s perfect but I wish it had live view for the tv and it would be a 10.

Excellent Customer Support

1.1.8 · 2022/12/16 19:41 · 360boothselfies · RSS 最近评论 · US

5

I’ve reported a couple of bugs and contacted customer support about it via their WhatsApp number. They are always on top of issues and fix them in a timely fashion! I’ve played around with the app, made a few test videos, and I love it so far. It has all you need from adding custom overlays and music to the videos. Only thing missing, which I hope they add soon, is the ability to start recording and start the machine to start spinning automatically via the click of the remote control. Sure, you get 2 remotes, which have their use, but doesn’t accomplish my previous ask. Leaving it at 5 stars as you can overcome this by tapping start in the app, and the count down gives you enough time before it starts spinning.

Amazing product and Customer Service

1.1.8 · 2022/12/16 14:59 · Teeymex_ · RSS 最近评论 · US

5

This is a great product and the have the best customer Service. Brandon is always ready to help with installation guide and everything technical.

So far so good

1.1.6 · 2022/11/25 13:21 · Pedro r noveron · RSS 最近评论 · US

5

Looks easy to use and not so expensive

Still learning…

1.1.1 · 2022/10/14 01:08 · Dhhihdsgghxhhb · RSS 最近评论 · US

5

I’m still learning I’m a little confused it looks like I have to buy storage? Most other apps download right to iCloud. Maybe I’m wrong? Also I wish I would’ve noticed the app does not work with a GoPro 11. That’s my fault to assume. So far so good. I will update as I go.

ChackTok 非常不错

Unknown · 2022/08/16 06:39 · Dishayem · 页面补样本 · CN

5

非常推荐ChackTok ,不错的软件,和我的360转盘完美结合,远程控制,非常棒

这个页面适合团队怎么用?

同一个链接里保留摘要、更新时间和评论证据,方便产品、运营和研发对齐同一版结论。

这些结论可靠吗?

页面保留摘要、证据、痛点和行动项,每个判断都尽量回到原始评论样本。

数据如何更新?

页面记录更新时间,可点击更新洞察,抓取最新评论并更新当前页面。