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Peacock TV: Stream TV & Movies评价分析

Peacock TV LLC · 更新于 2026/06/14 01:08

本页基于 App Store 用户评价缓存生成,面向产品分析、竞品研究和搜索引用场景,保留评论证据并用 DeepSeek flash 提炼可行动信号。

App Store

缓存评论

80

差评占比

54%

好评占比

38%

模型

deepseek-v4-flash

摘要

Peacock TV整体口碑两极分化,负面稍多(53.7%负面,37.5%正面)。主要矛盾集中在广告过多、播放逻辑缺陷(如重播广告、恢复时强制看广告)以及应用频繁崩溃/不保存进度。机会在于优化广告体验和技术稳定性,同时维护现有内容优势。

Problem

核心痛点

5

广告过多

用户普遍反映广告数量惊人,严重影响观看体验。

Crazy amount of commercials. Absolutely way too much.(id:14175439994); "DEMASIADA PUBLICIDAD!!!"(id:14171234993)

广告逻辑缺陷

跳转、快进或恢复播放时强制重播广告,甚至导致进度丢失。

everytime I exit...have 180 seconds of ads(id:14172338113); "when i go to fast forward...I have to double up on commercials"(id:14171667261)

应用频繁崩溃/冻结

应用经常卡顿、冻结或自动退出,影响直播和点播。

This app keeps stopping(id:14172362546); "frisada todo el tiempo"(id:14172353555); "continues to freeze"(id:14170771481)

不保存观看进度

退出应用后重新进入,剧集从头开始,需再次跳过广告。

restarts my movies everytime I exit out of the app(id:14172338113); "does not save where you stopped watching"(id:14166436807)

付费后仍有广告

升级至Premium后广告依然存在,引起极大不满。

I STILL HAVE ADDS AFTER I UPGRADED TO PREMIUM(id:14173706176); "upgraded just to not watch ads...still have to watch ads"(id:14167514522)

Opportunity

产品机会

5

优化广告体验

减少广告数量,修复重启广告的逻辑,提升免费用户及付费用户满意度。

用户期望更短广告("Shorter ads" id:14174011174)或更少打断

提升应用稳定性

修复崩溃、冻结和AirPlay问题,确保流畅播放。

大量报告冻结和崩溃,如id:14172353555, id:14170771481

增强进度保存功能

精准记录观看位置,退出后恢复时自动跳转。

多个用户抱怨不保存进度(id:14172338113, id:14166436807)

Premium承诺去广告

确保付费用户完全无广告,提升付费信任。

付费后仍有广告的反馈(id:14173706176, id:14167514522)

增加语言和字幕选项

为西班牙语用户提供更多语言内容,改善体验。

用户抱怨只有英文(id:14175254972); "no se escucha"(id:14171732416)

Strength

正向信号

4

内容丰富受欢迎

用户称赞节目选择多样,涵盖经典和热门内容。

Love the shows offered(id:14169518915); "Great selection"(id:14167046206); "has all the shows I want to watch"(id:14175050374)

特定节目粘性强

Days of Our Lives、Love Island等独家内容吸引忠实用户。

用户为追剧付费(id:14172447714, id:14167113671)

界面易用

部分用户认为应用界面直观、易导航。

interface is easy to use(id:14171037509); "Unique interfaces"(id:14167978676)

多语言潜力

西班牙语用户存在,但有语言限制,优化后能吸引更多用户。

用户期望西班牙语内容(id:14175254972, id:14171732416)

Audience

用户分层

4

肥皂剧忠实观众

为Days of Our Lives等独家肥皂剧付费,但对广告和价格敏感。

用户抱怨被迫付费(id:14167113671); 感谢能继续观看(id:14172447714)

体育迷(世界杯)

为World Cup等赛事订阅,但体验因直播卡顿和语言问题打折。

用户抱怨直播卡顿(id:14172353555); 世界杯只有西班牙语(id:14168393793)

西班牙语用户

期望西班牙语内容,但目前支持不足导致1星评价。

用户抱怨电影无西班牙语(id:14175254972, id:14171732416)

家庭用户

欣赏节目多样性,包括儿童和经典内容。

lots to choose from for me and my family(id:14170015918); 提到Little House on the Prairie(id:14175050374)

Risk

版本风险

1

7.6.10版本问题集中

所有负面评价均来自此版本,广告逻辑、崩溃、进度丢失风险极高。

所有样本均为版本7.6.10,且大量1星和2星评论聚焦上述问题

Action

行动建议

5

紧急修复广告逻辑

修复恢复播放、快进时强制重播广告的bug,确保广告仅正常插播。

多个用户反馈广告重复和强制观看(id:14172338113, id:14171667261)

优化进度保存机制

退出应用后准确记录观看位置,避免从头开始。

用户反复抱怨进度丢失(id:14166436807, id:14167514522)

提升应用稳定性

修复崩溃和冻结问题,特别是直播和AirPlay场景。

多个用户报告闪退、冻结(id:14172362546, id:14170771481, id:14167853045)

排查Premium广告问题

确保升级后完全无广告,定期验证。

用户投诉付费后仍有广告(id:14173706176, id:14167514522)

增加多语言支持

为西班牙语等用户提供字幕或配音选项,扩大市场。

用户抱怨只有英语(id:14175254972, id:14171732416)

评论证据

80 条精选样本

Commercials

7.6.10 · 2026/06/12 21:39 · Koendit

1

Crazy amount of commercials. Absolutely way too much. Many times when I login they make me watch one, then you want to move ahead or back to where you were, and they’ll just make you another two minutes. Also no way to look sports matches afterwards without them given the score away. UGH.

Películas

7.6.10 · 2026/06/12 20:31 · Jajajs e

1

Es horrible que un aplicación tan buena en donde hay muchas películas en donde muchas estuvieron en el cine ahora ya estén en la plataforma sabiendo que no están en español y solo en inglés y muchas de ellas o la mayoría estuvieron en español

STILL HAVE ADDS AFTER I UPGRADED

7.6.10 · 2026/06/12 12:49 · Reembow

1

I STILL HAVE ADDS AFTER I UPGRADED TO PREMIUM. I CANCELED AND RESTARTED AGAIN AND STILL HAVE THE SAME PROBLEM. I CONTACTED CUSTOMER SERVICE AND I GOT NO ANSWER. VERY DISAPPOINTED

This app keeps stopping

7.6.10 · 2026/06/12 03:26 · JackieZampogna

1

I have to restart every episode- this is not worth paying for

Mala

7.6.10 · 2026/06/12 03:22 · lordqwee

1

La descargue para la tv en este mundial y esta frisada todo el tiempo

Horrible

7.6.10 · 2026/06/12 03:15 · Woodman2424

1

Going to rate it 1 star everyday or time I can until they can fix this pos app, restarts my movies everytime I exit out of the app and go in later to watch it at a different time and have 180 seconds of ads

Terrible customer service and support

7.6.10 · 2026/06/12 01:35 · Rosey10000

1

I canceled my service. I was still charged and have been waiting so long for responses since the only way to contact support is through a different app. Need to work on relating to customer and supporting them in new and different ways.

Awful

7.6.10 · 2026/06/12 00:38 · Bobby Goindjsjhgejjk

1

This app is garbage. You and the team have a lot of work to do to become a Netflix. It’s truly awful. Cancelling again. Maybe in a few years you’ll figure it out.

Apple bundle

7.6.10 · 2026/06/12 00:19 · cjsely

1

Apple bundle won’t work

Reoccurring Ads without streaming

7.6.10 · 2026/06/11 23:30 · Gamebjx rgclfr dJ

1

Plays 3 full minutes of ads before and just EXED OUT of the movie automatically forcing me to watch them all over again. On top of that makes it unbearable to watch game shows and or regular shows

.

7.6.10 · 2026/06/11 23:10 · Fert5704

1

Basura 17 dólares y todo lo que está en español no se escucha

Commercials

7.6.10 · 2026/06/11 22:43 · Jdhdbdhfie

2

If I can’t finish an episode, sometimes it will play from the beginning, even though I hit resume and then when I go to fast forward to where I am, I have to double up on commercials, even though I wasn’t in the middle of a commercial and it restarted without me trying

Slow

7.6.10 · 2026/06/11 21:21 · Mayaarmand

1

Slow when connecting throug air play

DEMASIADA PUBLICIDAD!!! EXCESIVA, INVASIVA!!!!

7.6.10 · 2026/06/11 20:04 · Jolimendez

2

TOO MUCH ADVERTISING!!! EXCESSIVE, INTRUSIVE!!!!

Se traba

7.6.10 · 2026/06/11 19:13 · Fcki habilidad

2

Se traba en todos los partidos en vivo

Ads

7.6.10 · 2026/06/11 18:38 · LaylaJohnson20

2

Too many adds & it makes me mad

Buggiest streaming app ever

7.6.10 · 2026/06/11 18:15 · Hhggffrty

1

Title says it all.

Freezing

7.6.10 · 2026/06/11 17:42 · Ksolano85

1

I’ve downloaded and redownloaded app and continues to freeze

Update messed it up

7.6.10 · 2026/06/11 17:35 · StacieAHoskins

1

My show keeps playing in a faster speed and I didn’t ask it to do that.

Show starting from beginning. Forced to watch ads again.

7.6.10 · 2026/06/11 17:24 · EvynnAnn

1

It is consistently starting the episodes I am on from the beginning forcing me to watch all the ads trying to get back to the spot I was already at in the episode. It’s ridiculous. This is the first time I’ve actually given a rating to pretty much anything and it has to be negative because of that.

Fix certain bugs on site

7.6.10 · 2026/06/11 12:51 · Nunebug

1

Peacock always freezes and throws you out of streaming it’s really annoying

Peacock

7.6.10 · 2026/06/11 11:22 · Northeast_Streamer

1

Love the shows offered but the adds are just too long and when i start watching something and answer a text then click back into my show then its 2 long ads in a row

Ads keep replaying

7.6.10 · 2026/06/11 10:49 · Yo ads

2

I understand having ads, but it keeps restarting the episodes and I have to watch 6 ads to get back to my spot. Almost not worth it.

No vpn

7.6.10 · 2026/06/11 07:48 · 928383uhhdhhr

1

No vpn

To many ads

7.6.10 · 2026/06/11 06:25 · PuzzleHobo

2

If you pay the lowest subscription you still get some ads. That’s okay. However, what’s not fine is when I use the rewind 10 sec feature it resets me to the start of the episode and forces me to watch more ads. It has repeatedly brought me back to the start of the episode and when I move the bar back to where I’m at it starts an ad. One time it played an ad after it forcefully restarted me then made me watch another just so I can go back to my spot. I only wanted to watch Live Island so I could understand my co-workers and now I don’t understand Love Island and I’ve seen way to many Ariana Grande Crystal ads. :’)

Can’t see on my tv

7.6.10 · 2026/06/11 05:52 · julioyesy2010

1

I can’t see on my tv

Way too many ads.

7.6.10 · 2026/06/11 05:22 · LuDiAMaDCon

1

I got 6 adds ina row!!! All atleast 30 second, the time would go down to 15 then a new ad would start and it would go back up to 60sec. Not okay , making me want cancel my subscription.

Not good

7.6.10 · 2026/06/11 03:48 · Tecerhfefnjt

2

Awful interface, constantly asking for email or if using right account, obnoxious with ads when pausing. Terrible experience all around

Dumbest app ever

7.6.10 · 2026/06/11 03:10 · mmarcella🤍🤍🤍

1

The app is so dumb can’t sign in and when I do they ask me to pick a bundle…I already did and I also already paid another bundle on accident …now they want me to pay for a 3rd on with the same email and creat a new account with the same email address??? does not make since I wish they would just fix the app …..I am so angry

World Cup Only in Spanish

7.6.10 · 2026/06/11 03:02 · XopherMV

1

Peacock is biased against English speakers. They refuse to air the World Cup in English. And, they make you pay for this racism.

TERRIBLE

7.6.10 · 2026/06/11 01:54 · Anxiety Mochi

1

You should be able to watch Peacock Originals with just a normal subscription!! That is very stupid you have to pay extra and still have to deal with ads ! This company is made my extra chromosome mfs who clearly don’t have anything better to do in their sorry, miserable life’s !!

Used to be a good company

7.6.10 · 2026/06/10 23:59 · sad123445894

1

Honestly it’s awful. There are more adds on Peacock than free movie/tv show streaming services.

Can’t talk to a live person

7.6.10 · 2026/06/10 23:50 · geennaa22

1

Very upset with not being able to talk to customers server

Premium upgrade for poor quality

7.6.10 · 2026/06/10 23:23 · NikkiB04!

1

Peacock now makes you upgrade to premium to enjoy series but recently the airplay is terrible. I’m casting or at least trying to cast series to my tv via my phone or iPad, the same commercial ads will literally loop OVER AND OVER AND OVER. I literally have to exit AirPlay, force close the app, reopen it, let the video start on my phone or iPad and then try to cast it only when the actual show is back on. And no this isn’t when the shows are live. It’s truly frustrating to be paying more money for an app in exchange for poor quality

stop restarting my episodes

7.6.10 · 2026/06/10 21:10 · abbadabbadooo0

2

this app is okay quality when it comes to loading up shows and watching tv. almost every single time i go to resume an episode and it’s about 1/2 through peacock will just glitch and restart the episode. i got so annoyed with this issue and having ads that i UPGRADED to premium just to not watch ads when im just trying to find my place in a episode :/ in 2026 we shouldn’t be having these types of bugs and issues on a streaming service. genuinely ridiculous

Outdated build

7.6.10 · 2026/06/10 19:53 · Maggoe

2

It’s 2026, why is Peacock using adaptive bitrate streaming? Give us the ability to adjust our video quality and let us handle the rest. I am constantly dealing with poor resolution due to this. It makes no sense as I dont have image quality issues in other apps.

Playback error

7.6.10 · 2026/06/10 19:28 · mophud

1

I keep getting a playback error on all of my devices. I have logged out of everything and logged back in & it’s still not working.

Great selection, platform could operate better

7.6.10 · 2026/06/10 18:28 · Lilsinmint

2

Love the selections and variety but please for the love of god keep track of where I am on my shows :,) whether I watch on my tv or phone, i should not have to continuously guess where my spot is!

Ads

7.6.10 · 2026/06/10 18:17 · JL407>

1

The ads are ridiculous. Way too many.

Bought premium and still have ads don’t know what to do

7.6.10 · 2026/06/10 16:55 · LeBron

2

Two stars

Peacock

7.6.10 · 2026/06/10 15:20 · mmmnn&nnmmm

1

Sometime Does not save where you stopped watching and then everytime you fwd u have to watch 30-90 second advertisement

Boring

7.6.10 · 2026/06/10 14:34 · dcolee97

1

Nothing worth watching.

Way too. Many ads

7.6.10 · 2026/06/10 14:13 · Yakboulder

1

I’d rather not watch tv than watch ads every 1-2 minutes

Well just wait

7.6.10 · 2026/06/12 21:36 · lunathecritic

5

Hi well there are so more many ADDS omg there are so many I can’t even finish my show without having a single add there are like so many. FIX IT NOW. But it is awesome you can watch any show you want

Meh, used to be better

7.6.10 · 2026/06/12 21:31 · Jcraw123

3

Lately every time I stop watching something, it doesn’t save my place and starts from the beginning. Really annoying having to fast forward and search for where I’m at.

Love

7.6.10 · 2026/06/12 21:19 · LeeLeeTowe

5

Love love love

Anime

7.6.10 · 2026/06/12 19:33 · My opinion387

5

I feel like peacock should add more anime into their app bc people pay for the app monthly and I feel like there should just be more anime in this app.

Commercials

7.6.10 · 2026/06/12 19:29 · Cookie4758

5

I still have commercials after I paid not to have them

Great

7.6.10 · 2026/06/12 19:21 · PaulJonathan

5

It has all the shows I want to watch + old shows like little house on the prairie.i also appreciate that it has all of the Harry Potter movies 👍👍👍👍👍

Amazing

7.6.10 · 2026/06/12 18:50 · Sjshdennaakks

5

Amazing

Ads

7.6.10 · 2026/06/12 14:16 · Madi Wiz

5

Shorter ads

Freaking love peacocks

7.6.10 · 2026/06/12 13:51 · Akrbrvrhckck

5

Y’all have my sitcoms. My go to’s when I’m not feeling well. Keep these and you keep me. ❤️

peacock>

7.6.10 · 2026/06/12 07:50 · aldjdbeoxn

5

bro i love this app sm.

Too many commercials.

7.6.10 · 2026/06/12 05:51 · Stevarino51

3

No option to not watch commercials that interrupt the flow of the show. Also, not a huge amount of content.

Great platform but

7.6.10 · 2026/06/12 04:46 · MinniMouseMegan

3

This is such a great streaming platform that has so many of my favorites but it’s raising its prices like once a year now and locking everything unless you upgrade and honestly that’s just crooked. I’m going to upgrade because I want to keep watching my favorites but it’s absolutely messed up that you have to keep upgrading to watch and you still have to sit through ads.

Dolly

7.6.10 · 2026/06/12 04:02 · dollys time

5

I love Peacock. Please don’t go up on your subscription. I love watching Days of Our Lives, with out being interrupted. Also, all the other movies, TV programs, along with everything else.

Good, but,…

7.6.10 · 2026/06/12 01:52 · vhgjvdxcct

4

Love the variety of shows and movies but even paying for a subscription, there are so so so many ads.

No option to undo once accidentally clicked popup in app

7.6.10 · 2026/06/12 01:11 · afsihn99

5

Usual infuriating UX, but whatever we’re stuck here bc cable died ig!

5 out of 5

7.6.10 · 2026/06/12 00:24 · @;(9

5

The best

Love Peacock TV

7.6.10 · 2026/06/12 00:17 · DaviYani

5

Peacock TV packs a little bit of everything.

So Good

7.6.10 · 2026/06/12 00:09 · WJ-Graham

5

No ads on iPad, iPhone good

Adds

7.6.10 · 2026/06/11 23:58 · Isabelle has

3

I love peacock it just had to many adds and sometimes it’s takes me back to a part I wasn’t in from my show

Please make work it

7.6.10 · 2026/06/11 22:37 · Stevie Wingo

5

I’m so glad that

Quality

7.6.10 · 2026/06/11 20:24 · LeoTheOnePiece

5

Honestly I was surprised by the Quality that peacock has, I bought the 19 dollar membership for the World Cup, and honestly it’s a pretty round app, my family is Mexican and I find a lot of option for them as well. I highly recommend trying out the membership.

Great App

7.6.10 · 2026/06/11 19:01 · Ibezeus

5

Love Peacock! There’s lots of great shows and the interface is easy to use.

Days movies

7.6.10 · 2026/06/11 14:18 · Comcast’s

5

Great 👍😊

Favorite Streaming Platform

7.6.10 · 2026/06/11 14:00 · RenegadeOfFunk01

5

I love Peacock! It’s my favorite streaming platform. Lots to choose from for me and my family!

SNL 1975-1976

7.6.10 · 2026/06/11 13:43 · mfk

5

This show was actually funny back then. And the whole cast was talented. Some just were better than others. But for the most part you can’t go wrong with this show during this season.

kinda annoying

7.6.10 · 2026/06/11 13:22 · cyanideandhappiness124

3

the ads every 10 minutes is annoying, can’t even watch a show and enjoy it for that reason.

Love this app

7.6.10 · 2026/06/11 13:18 · MsSunshine74$

5

I LOVE ME SOME PEACOCK. THIS IS THE ONE OF THE BEST ON MY LIST

My love for peacock

7.6.10 · 2026/06/11 01:48 · Ajthelightskin123

5

Nice variety of shows and overall wonderful platform👍

Freezes all the time on the TV

7.6.10 · 2026/06/11 01:24 · Tlife free

3

Works fine if you stream from your phone or simply watch on the phone

Price Increase

7.6.10 · 2026/06/11 00:31 · NayNay-Pat

4

Last week had no problem watching Bravo. This week random price increase possibly around the hype of summer house….don’t understand. Found. Way to watch on another platform.

Special app

7.6.10 · 2026/06/11 00:14 · 4Beezie

5

Unique interfaces

Shows

7.6.10 · 2026/06/10 22:19 · Hope angels

5

A lot of good tv shows

Peacock

7.6.10 · 2026/06/10 21:28 · Olvadine

5

I really love the app, but it’s would be better if it wasn’t only for USA

A Necessary Evil

7.6.10 · 2026/06/10 18:50 · dr. phobe

3

I would never had picked up a streaming service had NBC not taken Days of Our Lives off the air and put it on Peacock. I already pay $200 a month for cable. Now, have to pay extra to continue watching the soap opera that I love and have been watching for 50 years!!! Oh, I also now have to endure watching commercials, which I could at least forward fast through previously. So, I’m thrilled that I can at least still watch my favorite show but, thanks for nothing!

love island

7.6.10 · 2026/06/10 18:20 · teaona p

4

i like i just would prefer shorter ads

Good

7.6.10 · 2026/06/10 18:07 · There could be some upgrades

5

It’s very good

Great app

7.6.10 · 2026/06/10 15:00 · Obi917

4

Everything is amazing but this, but the one feature it’s missing is a speed change. With some very long shows like Love Island, 1.5 or 2.0x speed is definitely needed. It’s incredibly frustrating to have to spend the entire duration watching the shows. Developers, please fix this!

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