提款困难且延迟
用户普遍反映提款流程缓慢、受限,甚至数周未到账。
Withdrawal partial restrictions; withdrawal takes over months; 2-3 business days but 5 days and counting
Bamboo Global Inc · 更新于 2026/06/16 02:59
本页基于 App Store 用户评价生成,面向产品分析和竞品研究,保留评论证据、来源构成和样本边界,并提炼可行动信号。
评论样本
160
差评占比
43%
好评占比
51%
模型
deepseek-v4-flash
展示本页评论样本的抓取构成和边界。
160
通常包含版本号和较新的评论时间。
0
来自 App Store 页面服务端渲染的评论块。
1
US 160
RSS 提供所选国家/地区的最近评论;App Store 页面补样本来自 Apple 页面展示的精选/有帮助评论,多 storefront 去重后用于补充样本,不代表全量评论库。
Bamboo 整体口碑两极分化,虽有 50.6% 好评称赞易用性和投资体验,但 42.5% 差评集中在提款困难、客服无响应、隐性费用高。产品机会在于修复提款流程和优化客服,以挽回信任。
版本变化、差评密度和日期峰值合在一起看,更容易定位产品更新后的真实用户阻力。
样本覆盖
160 条
基于当前缓存评论生成版本趋势、痛点密度和时间线。
高风险版本
4.2.3
4 条评论中差评占比 100%,适合作为版本复盘入口。
主导痛点
服务信任
4.3.2 版本中出现 6 条相关差评,密度 42.9%。
差评峰值
5/8
2026-05-08 出现 1 条差评,可回看当天更新、故障或策略变化。
评论数、平均评分和差评占比放在同一时间轴,先定位异常版本。
颜色越深,说明该版本中相关差评密度越高。
按日期拆分好评、中评和差评,识别突发波动。
差评占比最高的版本适合进入版本复盘,优先回看更新日志、灰度策略和功能下线记录。
热力图最深的主题可以直接转成需求池候选,结合评论证据判断修复收益。
时间线上的差评峰值适合追查服务故障、价格策略、模型质量或运营活动影响。
Problem
用户普遍反映提款流程缓慢、受限,甚至数周未到账。
Withdrawal partial restrictions; withdrawal takes over months; 2-3 business days but 5 days and counting
多数用户投诉客户支持无回复或仅自动回复,问题得不到解决。
customer service are not responding; no helpful response; automated reply
用户抱怨每笔交易都收取高额佣金和服务费,资金被侵蚀。
commission fee taken on everything; removed 13k extra; charging a dollar for every stock
大量用户无法完成验证或激活账户,且无有效反馈。
BVN verification not working; verification failed; unable to create account
Opportunity
缩短提款时间、取消不合理限制,可大幅提升满意度。
users complain 'withdrawal takes over months'; 'should be fixed'
增加人工响应、缩短回复时间,降低用户流失。
customer care sucks; no response; automated reply only
减少重复收费,明确费用结构,可吸引更多用户。
exploitation; too much charging money; commission fee taken on everything
Strength
用户称赞界面简洁、操作顺畅,非常适合投资入门。
Easy to use; excellent; self explanatory
用户喜欢能轻松购买股票、管理投资组合。
Makes investing a breeze; helps me invest; best app in Africa
部分用户认可 app 的安全措施。
love the app’s security
Audience
主要用户群,关注 NGX 股票交易,但常遇验证和提款问题。
can't buy any Nigerian stocks; Nigerian stock account not activated
关注汇率和本地化功能,抱怨美元兑塞地汇率不一致。
Exchange rate of Ghana cedis reduced; bad exchange rates
小额投资者,对费用敏感,期望快速存取。
spent 45k on stock but withdrew barely 20k; deposit instantly but withdrawal takes over months
Risk
该版本平均仅1.57星,集中提款和客服投诉。
version 4.3.2 average 1.57; many 1-star 'withdrawal issues' 'customer care'
该版本平均4.41星,但样本中也存在1星差评,可能为刷评。
version 4.4.9 average 4.41 but still has 1-star 'Easy to Deposit, Difficult to Withdraw'
Action
缩短处理时间至24小时内,取消不必要限制。
withdrawal partial restrictions; 2-3 days but users wait weeks
确保用户问题在48小时内得到人工回复,增加电话支持。
customer service not responding for days; no call line
列出所有费用明细,减少隐性扣除。
commission fee taken on everything; charged extra without explanation
4.4.9 · 2026/06/08 14:19 · Elisha At · RSS 最近评论 · US
This app feels more like a proof of concept than a production-ready platform. The user experience is frustrating, the processes are poorly designed, and requirements are often unclear. Creating an account and depositing dollars is easy enough, but withdrawing your money is a completely different story. Once it’s time to access your funds, you’re met with restrictive withdrawal limits and additional fees that make the process unnecessarily difficult. It feels like getting money into the platform is prioritized far more than getting it back out. What surprises me most is how heavily this app is marketed through influencers and advertisements, because my actual experience has been disappointing from start to finish. If you’re considering using this platform, I’d strongly encourage you to do your research first. I’m still dealing with challenges trying to withdraw my own funds, and based on my experience, I would not recommend this app. GIVE ME BACK MY MONEY!
4.4.9 · 2026/06/03 17:51 · Lily ppppu · RSS 最近评论 · US
not bad
4.4.9 · 2026/05/08 14:59 · A0818MDB · RSS 最近评论 · US
Over 2 business days, can’t buy any Nigerian stocks. Live in the US, zero response via chat. Useless, deleted looking for other providers.
4.4.5 · 2026/03/13 11:29 · Issue with MTN Share · RSS 最近评论 · US
I bought MTN share but it has not been excuted and I have been deducted . It is not my portfolio .
4.4.4 · 2026/03/09 20:03 · Ifesim · RSS 最近评论 · US
I’ve been trying to complete my kyc for the past few days and I’ve getting “identifier not available” even my email too. None is working
4.4.4 · 2026/03/07 14:28 · David Nwako · RSS 最近评论 · US
Im starting to hate this app ever since I received this notification of withdrawal partial restrictions and texted them for days they haven’t reply yet and that pains me more and more because I do wanted to use this app in tomorrow times i mean future but it’s no use to me the hype is nonsense
4.4.4 · 2026/02/18 07:25 · v33244 · RSS 最近评论 · US
I made a deposit on the app, since 07 of February. I tried buying some shares, to no avail for over a week now and counting. I've gotten no response from the team, if you're not consistently going to be available to your clients ; It's better to stay off the investment platforms.
4.4.4 · 2026/02/16 09:26 · Kodakyrn · RSS 最近评论 · US
My dashboard is empty and stocks I invested in gone . Customer care sucks. Don’t put your money in Bamboo
4.4.1 · 2026/02/06 16:46 · Be Good2838 · RSS 最近评论 · US
This app is very bad please don’t use them withdrawal is very frustrating over some days now they have refuse to release my money . You deposit instantly but withdrawal takes over months . Other apps you get your money within 24hours this app is a no for me
4.4.1 · 2026/02/01 09:01 · Huncho2256 · RSS 最近评论 · US
Please for your own peace of mind don’t ever ever download these app It’s false,scam they do not portray what the represent don’t mind any r good review you see on their page it’s from staff Please don’t download these app for your own good And Apple Store should take down these app
4.3.2 · 2026/01/29 11:47 · BAMBOODAYO · RSS 最近评论 · US
I made a withdrawal from my US WALLET to my naira wallet I was debited extra 13k I've been contacting them no response up till date My balance was 870k niara in my US wallet i withdraw 390$ for a rate of 1462 that's 570k my balance is supposed to be 300k cause if 570k is minus from 870k my balance is suppose to be 300k but instead it was 287k
4.3.2 · 2026/01/16 15:46 · AZ.AM · RSS 最近评论 · US
Do you want to invest with a real and reliable app that won’t seize your money and have their customer service team delay you for no apparent reason? Do not choose this app!
4.3.2 · 2026/01/12 09:31 · Manyyyyhyhhhhhh · RSS 最近评论 · US
Fake app don’t use
4.3.2 · 2026/01/08 23:39 · Tharnel112234 · RSS 最近评论 · US
Why do you people keep removing commission for almost everything.. It is so annoying and frustrating what you people have turned the app to be... I enjoyed your app so well a few years ago but now i can not say the same.. I advise people to look for another broker cause your app SUCKS LATELY😡😡
4.3.2 · 2025/12/28 06:59 · Koti12367 · RSS 最近评论 · US
Please do not invest in this app ,I am unable to to get my money .It shows I have withdrawn money but it never reflects in my account
4.3.2 · 2025/12/17 11:22 · Ako3044 · RSS 最近评论 · US
Your app have been withholding my withdrawal for days, so annoying and disappointed
4.3.2 · 2025/12/12 12:38 · 0001hhg · RSS 最近评论 · US
I’m trying to get verification sent to my number but it’s not working
4.3.2 · 2025/12/04 22:13 · Enny1997 · RSS 最近评论 · US
I deposited money into my bamboo app and till now I could not make a withdrawal….😪😪😪😪 and your customer service are not responding…hope this is not a scam 💔💔💔
4.3.2 · 2025/11/29 05:01 · iamsadaujr · RSS 最近评论 · US
very bad network
4.3.2 · 2025/11/14 11:44 · Kohded123 · RSS 最近评论 · US
I initiated a withdrawal on 28th October 2025 at 02:16, and it has been stuck on Processing since then. Despite sending several emails to customer support, I have received no helpful response or resolution. This level of delay is unacceptable, especially for a platform that promises instant or timely withdrawals. Please improve your withdrawal processing system and provide better support for users experiencing issues.
4.3.2 · 2025/11/10 10:43 · Arangelle · RSS 最近评论 · US
My experience has been frustrating. I bought FCMB shares via FCMB’s direct public offer. Before then I had no CHN or CSCS number but after the purchase, I was assigned both and asked to contact Lambeth Bamboo. After this I downloaded and signed up on the app. However on the app, I was given a different CHN and CSCS number and the FCMB shares which I bought did not reflect on my dashboard. I have sent numerous emails and reached out to their contact support for help several times but I have still not gotten any response. It’s been weeks now and every time I send an email or message them on the app, I get the same automated response that I will be attended to within 7 days yet I still haven’t gotten any response. I’ve also tried calling the number on their customer support but it never goes through. I am tired and frustrated with this situation.
4.3.2 · 2025/10/30 17:53 · Yiihsc · RSS 最近评论 · US
Tried activating my wallet countless times and it still doesn’t work
4.3.1 · 2025/10/20 09:20 · Korllegge · RSS 最近评论 · US
Account doesn’t get reviewed in the 2 working days stated. Neither does the various communication channels get attended to. A trading should be robust, agile and responsive to subscriber needs but this is a complete sham.
4.3.1 · 2025/10/17 11:35 · O1 Richie · RSS 最近评论 · US
The Exchange rate of Ghana cedis has been reduced $1=9cedis So why are you guys still charging it 1$=13.59???
4.3.1 · 2025/10/17 07:35 · Farya starta · RSS 最近评论 · US
Why will my account be saying Blocked Jason blaaaa blaaaa blaaaa why that? Why will my account be blocked ?
4.3.1 · 2025/10/03 09:19 · Obodoaku · RSS 最近评论 · US
Too much Charging money
4.3.0 · 2025/10/02 10:31 · Ayibanua Kingdom · RSS 最近评论 · US
Please you guys should pay attention and fix any withdrawal issues,it’s frustrating how I would send a mail in respect to my withdrawal issues and you will send me an automated reply even the call line is not going through,very unprofessional of you,please fix that and reply mails normally
4.3.0 · 2025/10/02 09:22 · App not open fix · RSS 最近评论 · US
Just downloaded this app just yesterday and made a deposit just this morning I want to trade now the market is open, and I want to buy stock. The app keeps telling me that the minimum for the stock is #5,000 and then with a close bottom. Meanwhile my balance is #10,000 I’m stocked and can’t do anything on the app can you please help 🙏
4.3.0 · 2025/10/02 02:24 · iamio369 · RSS 最近评论 · US
I have 55k in total In Niara saving teno is one year, interest paid upfront is about little over 9k but not accessible and now I want to break the safe. They are saying I will only get 46k? Why is this? Why don’t you just take your fake interest paid upfront with the penalty fee and give me my full money back.
4.2.3 · 2025/09/29 15:17 · Davies_q · RSS 最近评论 · US
Do not use this finance app if you would like your withdrawals and deposit fast and secure. Be safe
4.2.3 · 2025/09/04 03:11 · Moffat_kin · RSS 最近评论 · US
I am having serious issues withdrawing, the keep telling me that my account is restricted
4.2.3 · 2025/08/20 15:29 · F3ture · RSS 最近评论 · US
I’ve been trying to sell my Geregu Shares since Monday with each trial, I get a failure without any explanation to why it failed. I’ve tried to reach your support but only received messages from a bot. I wrote an email but no reply. This is really bad service and I’m considering not using this app anymore
4.2.3 · 2025/08/05 00:59 · Chingazi · RSS 最近评论 · US
The owners of this app withheld the interest of my treasury bills instead of giving it to me upfront as it should be. They also added humongous fees when I purchased Nigerian stocks in addition to the regular commission fee which is disappointing.
4.2.2 · 2025/07/09 16:43 · Simdi Gee · RSS 最近评论 · US
I have updated this app more than the number of times I’ve used it. I’m sure by tomorrow morning another update will be out.
4.2.1 · 2025/07/03 14:24 · PaulOgbolo · RSS 最近评论 · US
They are quite very exploitative. Every little thing you do that there they remove your money. You fund the app they remove money, the same money you funded their app with, when you want to buy stock they will remove your money too. You sell the stock they remove money and you attempt to withdraw they will remove money. I think there’s just too much greed.
4.1.5 · 2025/06/21 06:38 · LivingmybestlifeonGod · RSS 最近评论 · US
Ng stocks are not on your app why? Total amount 8,832.53
4.1.4 · 2025/06/04 21:32 · Cardtygwhw · RSS 最近评论 · US
This app is not good I transfer money from my portfolio account to my bank it hasn’t been deposited to my bank account yet
4.1.3 · 2025/06/02 19:13 · Charles*_ · RSS 最近评论 · US
You are trying to invest money now so it can save you tomorrow but this app does the opposite, wait till when you decide to withdraw you money , charging a dollar for every stock you purchase with your naira, 2 days for withdrawal approval, dramatically reducing your stock worth on withdrawal placement, Infact they give chance to your village People to follow you, better I invest storage than this bogous nonsense!!! They are after their selves I spent 45k on stock purchase but withdrew barely 20k total!!!!
4.0.8 · 2025/04/12 11:55 · 𝐑𝐈𝐂𝐂𝐇Manuel · RSS 最近评论 · US
Over one month now still not received my money yet why
4.0.7 · 2025/04/03 09:39 · Genevieve Ikechukwu · RSS 最近评论 · US
For over 1 week now, my KYC has not been reviewed. Please do something
4.0.7 · 2025/03/19 15:44 · Cleartus · RSS 最近评论 · US
This app is designed to make money from you. Commission fee is taken on every thing you do on the app
4.0.7 · 2025/03/03 10:28 · Tumb raider · RSS 最近评论 · US
In your adverts you made it clear i can withdraw my money whenever i need it so tell me why it takes 2-3 working days to get anything done on the app. Its bad enough you charge for everything, but not being able to get my money even after being on the withdrawal process for over 8day, I still have to wait 3 more days to get my momo credited? It’s a no no for me. I rather keep my money in Binance. No hidden charges there and no limits to withdrawals cus you’ve reduced my deposit with your nonsense charges. I’m takin all my money out of this dreadful app 🙅🏽♀️
4.0.5 · 2025/02/19 14:26 · PandoraX2000 · RSS 最近评论 · US
Bamboo has a very bad customer support team… I mean very bad. You can’t contact them via app, takes a very long Time to reply email messages, no call line or anything…. It can take them a year to respond to you. Better using other investment platforms that are reliable in terms of customer service than using Bamboo..
4.0.4 · 2025/02/12 15:39 · F.G Airtel · RSS 最近评论 · US
Almost every other day I need to update the app to use. It’s frustrating
3.2.6 · 2025/01/17 12:52 · FarriDLyon · RSS 最近评论 · US
I haven't seen such, first of all, the market opens at 9 am and closes at 2pm. I haven't seen such stuff in any investment app. Secondly, you can't sell the stock you bought with your money. This app is a total scam
3.2.6 · 2024/12/26 17:53 · Definition by character · RSS 最近评论 · US
Almost 4 days now and my Nigerian stock account is yet to be activated. Why is it taking so long?
3.2.2 · 2024/08/23 07:24 · PreciousTonye · RSS 最近评论 · US
They’ll allow you to buy any stock, but won’t allow you to sell. Telling you stupid excuses. For 2 months they have refused to let go of my money. The stock isn’t moving up or down but my money is dropping. And they won’t let me withdraw
3.2.0 · 2024/07/02 19:32 · Jnoel360 · RSS 最近评论 · US
The app is unusable without signing up. You guys need to let people at least see the app interface without signing up.
3.2.0 · 2024/07/01 23:48 · Action regretted · RSS 最近评论 · US
Told families and friends about my experience move their out I regretted ever trusting them with my funds they don even deserve half star from me bunch of heartless people
3.0.1 · 2024/06/04 17:33 · Medahma · RSS 最近评论 · US
I just trader to the given account on my dashboard and it’s yet to reflect yet
3.0.1 · 2024/05/20 22:39 · Annony j · RSS 最近评论 · US
I opened this account two days ago and I have been trying to change my phone number because while signing up, bamboo couldn’t send the activation code to my main line so I used an alternative number to activate my account. Now I want to change it and it is becoming an issue. I even tried deleting my account so I can re-register and they still wouldn’t allow me delete it. They take forever to respond. They respond once a day. It’s either they are lazy or low on staffs. Which is a red flag. So I will go ahead and use a better application with swift response to complaints.
3.0.1 · 2024/05/20 17:33 · I hatexxx · RSS 最近评论 · US
I’ve tried the verification process several times I’m getting verification failed .the app
2.6.2 · 2024/05/06 01:38 · Po-chai · RSS 最近评论 · US
Have heard a lot about this app trying to create new account and join as a newbie but after filling my details to summit it showing “Unable To Send SMS” WHY WHY WHY PLEASE FIX THIS ,,,,from Nigeria
2.6.2 · 2024/02/02 08:18 · princejhud · RSS 最近评论 · US
I just updated this app last week and this week I’m told to update it again,do I have to do this every week?
2.5.9 · 2023/11/07 00:02 · Piperkel4543 · RSS 最近评论 · US
I noticed some deductions from my portfolio during market close.
2.5.9 · 2023/10/09 15:11 · owen hennessy · RSS 最近评论 · US
I don’t know why all of a sudden, the app is saying error occurred try again. To be honest I’m not really happy at all about this. I can’t even login to my account again and I got some money inside it. I trusted you guys but I think you guys failed me 💯
2.5.9 · 2023/10/09 09:45 · private jollof · RSS 最近评论 · US
There is is no customer support contact number to get in touch with them
2.5.9 · 2023/09/22 14:15 · @abdulkareemsnr · RSS 最近评论 · US
I understand that it takes only 2-3 business day for NGN withdrawal, today makes it 5 days my withdrawal is yet to reflect on my account, this is causing me a lot of stress and inconvenience.
2.5.5 · 2023/07/24 20:11 · kachi101 · RSS 最近评论 · US
Kindly review money I sent to you account and credit me on investment
2.5.4 · 2023/07/07 12:33 · ca7558 · RSS 最近评论 · US
Don’t use this app it might sound funny but it’s not this I’d the biggest online scam on the internet rn they forcefully hold your funds against your own will even when you show no interest in their thing they steal your money and stop replying you I’ll advice you delete this app before it’s too late I regret using this application because of this app I had to withdraw all my funds from piggy vest because it seems they are joint partners
2.4.9 · 2023/03/22 17:09 · Gen2ul · RSS 最近评论 · US
I just find myself constantly contacting the bamboo customer care bamboo seems not to be a safe place for easy and swift transaction I will consider using another app because they’re lot of glitches that I am currently facing with them I needed money urgently then sold my stocks and I have not been able to transfer my money from usd to naira in the same app the withdrawal doesn’t work, I laid a complaint and I was asked to wait for 3 days which means I’ll also have to wait 3 days for them to fix it and 3 days to get my naira into my account You don’t want to go through this stress
2.4.9 · 2023/03/04 01:38 · chuwazy · RSS 最近评论 · US
I have been unable to create a bamboo profile both from the app and on site , no error message was displayed on the app while the online site displayed un able to send code try again , this has be going on for days .. it hurts to see a big app like bamboo flopping on its app functionality hopefully you recruit me to help design something better !!!!!
2.4.9 · 2023/02/28 08:42 · Valentino101 · RSS 最近评论 · US
It's all going to be good when you deposit and invest your money... Once it's time you sell the stocks and withdraw, you won't get your money then they'll tell you that your account is invalid. I sent them a new account, but for over a week they haven't credited me. I swear on my life this app is a fraud
2.4.9 · 2023/02/17 12:29 · Carrow1346644 · RSS 最近评论 · US
I had an email that they've added Ghanaa card to Ghanaians accounts so I wanted to use Ghana card to activate my account I tried it severally but it say verification failed please update it and fix this now I'm ready to deposit and start investing
2.4.9 · 2023/02/02 13:32 · Omoje084 · RSS 最近评论 · US
What kind of Bad app is this. It took them about 2 weeks to fund my account after transferring money to the account and now my trading account has been under review for more than 3 weeks. These are big red flags and am not sure I will be using this app anymore.
2.4.8 · 2023/01/15 18:54 · cxzvn2 · RSS 最近评论 · US
I tried adding my BVN and it keeps saying, Tracking number can’t be blank than I called customer support it’s not even going through smh
2.4.8 · 2023/01/14 07:16 · kluv@oz · RSS 最近评论 · US
Can’t verify my account for days now Can’t verify my Bvn
2.4.8 · 2023/01/11 22:00 · chidodo7 · RSS 最近评论 · US
Pls u guy should release money on time
4.4.9 · 2026/06/05 16:15 · Akintomyde · RSS 最近评论 · US
Im loving it
4.4.9 · 2026/06/04 08:04 · Rrichy0 · RSS 最近评论 · US
I love this and helps me invest
4.4.9 · 2026/06/02 16:31 · Ojuko ellah · RSS 最近评论 · US
Love this app
4.4.9 · 2026/06/02 15:01 · mzcreamzy · RSS 最近评论 · US
Excellent
4.4.9 · 2026/05/30 00:52 · BigChiefXXX · RSS 最近评论 · US
I am not even exagerating 😇
4.4.9 · 2026/05/29 11:40 · Josh BI · RSS 最近评论 · US
Keep it up
4.4.9 · 2026/05/26 10:02 · Anakin66788 · RSS 最近评论 · US
Good app for investment, and I love the app’s security. But it’ll be better if the can make the market duration last longer.
4.4.9 · 2026/05/20 13:24 · Adetayo crown · RSS 最近评论 · US
Awesome thanks
4.4.9 · 2026/05/20 01:12 · Oslo global · RSS 最近评论 · US
Solomon
4.4.9 · 2026/05/13 07:06 · NellyB921 · RSS 最近评论 · US
Bamboo help me save and feel rich
4.4.9 · 2026/05/11 15:29 · Bigsamoreofe · RSS 最近评论 · US
Super
4.4.9 · 2026/05/11 09:57 · EUmoren · RSS 最近评论 · US
I find it very easy to deposit funds and buy stocks. I am yet to make any withdrawal. That’s why I reserve the remaining one star until I make a withdrawal
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