投票功能崩溃
用户无法注册或投票,多次尝试后提示达到最大注册次数
“it says I've reached the max number of registrations”
ITV America Inc. · 更新于 2026/06/18 03:20
本页基于 App Store 用户评价缓存生成,面向产品分析、竞品研究和搜索引用场景,保留评论证据并用 DeepSeek flash 提炼可行动信号。
缓存评论
160
差评占比
97%
好评占比
3%
模型
deepseek-v4-flash
该应用综合评分仅1.21,负面评价占比高达96.9%。核心矛盾是投票功能严重故障:用户无法注册、提示网络错误或达到最大注册次数,导致绝大多数用户无法参与投票。产品机会在于彻底修复投票系统并改进用户体验,否则将流失大量忠实观众。
Problem
用户无法注册或投票,多次尝试后提示达到最大注册次数
“it says I've reached the max number of registrations”
有WiFi时提示无连接,需切换移动数据才能使用
“app isn’t recognizing my WiFi network”
已注册用户被强制要求重新注册,注册流程无效且锁定账户
“made me register 3 times to vote then… saying i tried to many times”
Opportunity
修复注册和投票逻辑,避免崩溃和计数错误
“Fix your voting system won’t let me put my number in”
优化布局和交互,防止误触投票、提升可读性
“i accidentally click on one person while trying to scroll”
投票前询问是否观看最新剧集,避免未看用户被剧透
“before the app starts asking your opinions… you should be asked if you have already watched”
Strength
用户愿意为投票下载应用,并期待参与互动
“i downloaded this app specifically to vote”
长期观看者持续使用应用,希望保持投票传统
“I've been watching love island since season 1 and I’ve always voted”
App内投票之外的类似投票活动受部分用户喜爱
“The little polls are fun”
Audience
多年观看并投票的用户,因功能故障感到愤怒
“I've had this app for years and never had any issues”
首次使用应用为投票,遭遇注册失败后极度失望
“i downloaded this app specifically to vote… then i kept getting network errors”
升级付费后仍无法使用核心功能,要求退款
“I upgraded to premium and still wasn’t allowed to watch love island plus I didn’t couldn’t a refund”
Risk
所有差评均集中在6.0.0版本,投票功能完全失效
所有评论均标注版本6.0.0
投票开放时服务器崩溃,后续修复导致新错误
“the app crashed… They said it was fixed but now I can’t even get into the registration”
去年就存在类似投票问题,新版本仍未解决
“we had the same issue not being able to vote in season 7”
Action
立即排查注册/投票接口,解除“最大注册次数”错误
大量用户被锁定无法投票,严重影响核心功能
检查网络状态检测逻辑,确保WiFi下正常工作
“app isn’t recognizing my WiFi network”
投票高峰期扩容,避免崩溃导致用户多次重试
“the app crashed servers were overrun”
6.0.0 · 2026/06/16 22:40 · Remmytemmi
Having an issue where the app isn’t recognizing my WiFi network so it won’t function properly and let me register to vote. It takes me going on my mobile data for it to even work properly. Other then that, it says there’s is no connection or WiFi. I tired restarting it and redownloading. I see people on Reddit have the same issue.
6.0.0 · 2026/06/16 19:06 · Erinppaige
I ALWAYS TRY TO VOTE AND IT JUST SAYS VOTING COMING SOON
6.0.0 · 2026/06/16 18:38 · Jasmin_25
OMG FIX YOUR APP
6.0.0 · 2026/06/16 18:04 · NYY1Fan
It’s not 6/16/26 and I’m still not able to register to vote.
6.0.0 · 2026/06/16 16:02 · Snndeunemsidhr
im registered and then im not. its not letting me re register
6.0.0 · 2026/06/16 11:35 · fatroses
Please fix this! Won’t let me register after trying many troubleshooting ways.
6.0.0 · 2026/06/16 05:55 · Babbyygirrl
Charging $20 to download the app is crazzzy
6.0.0 · 2026/06/16 05:12 · Kendra Hare
It’s been THREE YEARS and I still can’t vote atp I accepted it’s never gonna work
6.0.0 · 2026/06/16 04:33 · pinkfreak1
I can’t even put my phone number in to register to vote?????
6.0.0 · 2026/06/16 04:20 · sasscass000
App is ridiculous. Still crashing and not allowing me to register to vote
6.0.0 · 2026/06/16 02:32 · madzieeee<3
couldn’t vote in the first voting and the discover page freezes every two seconds. ts did NOT happen last season
6.0.0 · 2026/06/16 02:00 · tapasanun
Not letting me vote
6.0.0 · 2026/06/15 19:27 · Caroline Cole 4578
It keeps saying area code unsupported even though it’s worked in the past.
6.0.0 · 2026/06/15 03:43 · Lologordon
I’ve had this app for years and never had any issues. I do not have a voting button on mine and my app is up to date.
6.0.0 · 2026/06/15 00:54 · Arieallll.
I upgraded to premium and still wasn’t allowed to watch love island plus I didn’t couldn’t a refund while they just took my money
6.0.0 · 2026/06/14 19:22 · noquestionabby
if this had an option to give zero stars, I would pick that instead I have watched the show since season two came out and now all these other people are watching it I was so excited vote. Then the app crashed. They said it was fixed but now I can’t even get into the registration because it says it has reached its max of registration, which is so unfair there should not be a max of it. It’s USA. It’s just really unfair to some of us people that cannot vote and have been watching the show for years
6.0.0 · 2026/06/14 17:48 · silentninja28
This dumb app has been deleted and redownloaded like 5x on my phone and it still keeps saying up top that I have no connection. Dumb- and it happened ever since first vote which I didn’t even get to vote either.
6.0.0 · 2026/06/14 15:39 · nunyah d. buziness
I registered once. The app crashed and I was forced to register again, but keep getting an error saying that max number of registration. This forced me to register with another number in order to vote one time. Since the server crashed every time I go to the app to vote and asked me to register. Fix this.
6.0.0 · 2026/06/14 03:24 · keyboard_fighter
Why are they not fixing this yet. So annoying and so ignorant of them. Don’t download it yall. Waste of time
6.0.0 · 2026/06/13 20:37 · Lovely_Leah<3
Even after resetting the app I still can’t vote!
6.0.0 · 2026/06/13 19:21 · POLICE HELP
BEA WOULDVE STILL BEN IN THE VILLA IF DIS FREAKING APP DIDNT SUCK WHEN IT COMES TO VOTING
6.0.0 · 2026/06/13 11:59 · yayeetheehee
i haven’t been able to vote, it claims my # has reached the max amounts of registrations. fix it !!!
6.0.0 · 2026/06/13 09:18 · Oreoboyy
Been a watcher for so long. This is the first year i cant vote due to “too many registrations”… looks like im not the only one. You should fix this.
6.0.0 · 2026/06/13 07:44 · therealjohnj
What gives its broken and no fox
6.0.0 · 2026/06/13 06:10 · Starfishleroy
It says maximum number of registrations
6.0.0 · 2026/06/13 06:05 · merrret
It never works for me and I really wanna vote
6.0.0 · 2026/06/13 04:35 · eyelid.06714
i registered 3 days before the first vote. I check my phone the night of the vote and i’m still able to, i finish the episode and it makes me register again but keeps having network errors. after i gave up when voting closed it said max number of registrations. i tried again today and it still says that. you guys suck if you don’t fix this for your viewers who want to participate! i get it, the app crashed servers were overrun but don’t bar people from trying to register after you guys messed up
6.0.0 · 2026/06/13 03:19 · WWKer
I’ve been watching love island since season 1 and I’ve always voted. Now suddenly I’m getting an error “Reached the maximum number of registrants” and this is after I registered already and got kicked off and been trying again. As a long time watcher, I’m really p*ssed off about this!!
6.0.0 · 2026/06/13 03:17 · compton,kay
I personally think before the app starts asking your opinions on the previous episode you should be asked if you have already watched the episode.. a simple “have you seen the most recent episode?!” (yes or no) & if not then all the spoilers would be hidden, if yes then obviously all the questions for the episode would be okay.
6.0.0 · 2026/06/13 02:17 · intuime
Says my phone number is too short.
6.0.0 · 2026/06/13 01:53 · bsbjskdhw
how is it my fault i have max number of registrations on my number when your app crashed??!
6.0.0 · 2026/06/13 01:49 · Nono12536
The app kept crashing on me then would never send my verification code to register my phone number (even though I registered last season), so by the time it actually started working it wouldn’t let me register my phone number due to “maximum tries to register”. So now I can’t vote which sucks
6.0.0 · 2026/06/13 01:05 · Love Island Problems
This app sucks I can’t even register to vote. This app is so dumb. I had no issues last year but this year useless!!!!
6.0.0 · 2026/06/12 22:57 · Eagles013
App was cool last year, can’t even register my number to vote.
6.0.0 · 2026/06/12 19:34 · arlenetejada4
Made me register 3 times to vote then when it was during the hours of voting it wasn’t registering my number so i couldn’t vote and now it saying i tried to many times .
6.0.0 · 2026/06/12 19:21 · Daisydes11
I have been trying to register to vote but it’s denying my phone number. Saying my country code is unsupported and then my phone number is too short. Or my phone number is invalid. Not sure why because that’s literally my phone number. It’s my right area code but idk it’s not letting me to sign in. Can tech assist me and help me fix this problem?
6.0.0 · 2026/06/12 16:17 · G00bers Mom
The only reason I have the app is so I can vote and am STILL unable to do so. When I go to vote it tells me I have to register. So I try to register and then it tells me I can’t register because I already have maximum registrations. This app is worthless!
6.0.0 · 2026/06/12 15:54 · AGT_999
The app was broken and now I’m not able to vote because it says that I reached the limit
6.0.0 · 2026/06/12 13:43 · MrsEvans88
Voting does not work at all
6.0.0 · 2026/06/12 06:46 · doulikepinacolada
It says the phone number is too short maybe because it’s set up for an international phone number? So no way to log in to vote.
6.0.0 · 2026/06/12 06:06 · Lizzylou336
What does this even mean? It told me I had to register after I already did so now it’s telling me that the voting registration is maxed out? Why even have the app if I can’t use it
6.0.0 · 2026/06/12 06:00 · McHynn
This app wouldn’t let me vote during the voting period and it won’t let me vote now because I allegedly reach the maximum number of registrations with my number even though I have not registered because the app kept crashing.
6.0.0 · 2026/06/12 02:22 · aweso.me ;p
i registered to vote days before the voting was open, but when i tried to register again and vote, it said maximum number of registrations. i've only used this phone to register so idk why it won't let me. THIS APP IS COOKED. GIMME TEN 😒
6.0.0 · 2026/06/12 02:18 · Melishami221
I feel like the only reason this app exists is to let us vote and it’s not letting me do that. Obviously I like watching the videos and pictures they have on there but I can watch them on any other social media platform. Please fix it 😔
6.0.0 · 2026/06/12 02:11 · Bruhh_pcru
Waited all day to vote AND.. it doesn’t work.. this is a known issue with this app and the fact they haven’t been able to fix it is annoying. The fact that it’s not on the user and we have to wait a whole other episode to see the results is really annoying.
6.0.0 · 2026/06/12 02:10 · Ismajune
I hope the Producers of Love Island find another platform to host their app on. These guys clearly can’t even do what they say they do… Thanks to the unpreparedness, the show is wasting the audience’s time by being forced to delay results. A bad experience diminishes the quality of the content tbh
6.0.0 · 2026/06/12 02:09 · Thebigbread237
I couldn’t believe that a hugely popular show could have this bad of an app. This app was either made by someone charging $500 or made by AI.
6.0.0 · 2026/06/12 01:50 · YummMeelow
Fix your voting system won’t let me put my number in to register and vote
6.0.0 · 2026/06/12 01:40 · Janet Jayyy
They just played in my face! How is recoupling tomorrow?! So I downloaded this app for nothing? Yall wily pay for your crimes!!!
6.0.0 · 2026/06/12 01:02 · Eeee2297
I think its clear by reading other reviews, the app isnt letting anyone vote. It looks like a really poorly done app, not many features, outdated, and the best part of what the app is supposed to be, is VOTING! But no one can! Boo tomato tomato
6.0.0 · 2026/06/12 00:41 · 242)7
When voting opened I was already registered but when I went to vote it was making me re register but it kept saying network error until I got max attempts. I was already registered the whole time. I try today and it’s the same thins it’s been two days and no fix
6.0.0 · 2026/06/11 22:54 · 0/)(
Keeps “losing connection” although there is
6.0.0 · 2026/06/11 20:50 · Madam.B.
I registered earlier in the week to vote. Then come voting day they make me register again, if crashes, and since they “fixed” it, it won’t let me register saying I’ve reached the limit which makes no sense. I’m over it. Wish I could give them no stars.
6.0.0 · 2026/06/11 20:24 · Alexia - upset consumer
This season alone it has unregistered me three times. Now it won’t let me re register and it’s saying I’ve reached the max amount of registrations when I’ve only ever registered on one phone. Due to this I’ve missed the first voting of the season as it’s not allowing me to register and vote. EXTREMELY FRUSTRATING!!! This app sucks. If you’re going to allow the public to vote on your show you NEED to fix this app before coming out with another season. DO BETTER!!! I’ve tried to delete the app and redownload and nothing works. I’ve tried multiple times to fix this and yet it is still not allowing me to register. This is a disappointment and I don’t get the point of having this app for your show when you don’t fix it. Your failure of fixing your app is making your show less fun and entertaining. It’s unfair that only some viewers get a voice and chance to be involved simply because of your negligence in updating your app. FIX THIS!!!
6.0.0 · 2026/06/11 20:21 · strix1
I was previously registered and at the first vote of 2026, it says I have to register…then they send a message saying the app crashed and they were extending the voting, but 2 days later, I still cannot register…I get two blank boxes…I lit area code in one, and phone number in the other…did not work!! I guess no more interaction with Love Island USA. I will stick with Love Island UK.
6.0.0 · 2026/06/11 19:20 · hf611
this app barely works at all you can't vote. I registered before voting ever even started and it made me re-register multiple times which never worked and now it's saying I've reached the maximum amount of registrations, even though I was apparently never registered in the first place and I can no longer vote or use the app which makes watching the show a lot less fun because I can't participate at all
6.0.0 · 2026/06/11 18:41 · Bb169starlight
Every aspect of this app is disappointing. It’s like it was designed by children. For such a popular show they should spend more on app development. It could be sooo much better.
6.0.0 · 2026/06/11 15:49 · Hateapple789
Bro update the app it stays bugging out.
6.0.0 · 2026/06/11 15:38 · yuridiaog
The app was crashing when I registered to vote, I tried multiple times to register and it never worked. I tried again today and it says I’ve reached the maximum number of registrations, so now the app won’t let me register to vote.
6.0.0 · 2026/06/11 13:51 · TheeSadDev
ui/ux is bad this year. Cant see tiles with twitter posts. Not mobile friendly the layout and images showing off screen. Confusing polls with pressing buttons till the arrow moves. This is fun how? Blaming it on the product designer or whoever is in marketing. Voting registration issues. App crashing. It’s giving Ai slop
6.0.0 · 2026/06/11 13:33 · savnzane
They had a whole year to update the app, considering we had the same issue not being able to vote in season 7.
6.0.0 · 2026/06/11 05:48 · Roselace39
i downloaded this app specifically to vote. i was so excited to vote for the first time. then i kept getting network errors. i said i needed to register even though i already did. i tried to register again but kept getting network errors. now i’ve “reached the maximum number of registrations.” how?! waste of time and never even got the chance to vote. i dont even care about watching live now. what’s the point? pointless app. they need to fix this now.
6.0.0 · 2026/06/11 03:34 · Suck808023
I can’t vote!!
6.0.0 · 2026/06/11 03:22 · asdfbianca
I was registered to vote for this latest season. I went to cast my vote and I was told I needed to register again. I attempted to re-register and kept getting a network error. Tried the WiFi vs cellular. Now I attempt after the voting is over and it’s telling me “reached the maximum number of registrations.” What’s the point of having this app if I can’t even vote?! Deleting it 😒
6.0.0 · 2026/06/11 01:40 · NJ52864
I wanted to vote yesterday, but the registration didn’t work! The app would just hang for me. Now it says I’ve reached the maximum number of registrations, so I guess I’ll never be able to vote this season!
6.0.0 · 2026/06/11 01:39 · Savsyyy
I still can not vote even though I've re-downloaded the app many times closed it out this is even after extension 6/10/26 worst app
6.0.0 · 2026/06/11 01:05 · $alysecha
Why won’t the app allow me to vote if I already registered?! Why ask me to register if I already registered?! Why ask me to register if I have too many registrations?!! It makes no sense!!
6.0.0 · 2026/06/10 23:17 · Christina 0126
Never works terrible
6.0.0 · 2026/06/10 22:02 · Laney from down the lane
The voting feature doesn’t work.
6.0.0 · 2026/06/10 21:39 · pinklover444
You guys haven’t fixed any issues or changed anything in years it’s always glitching and most of the time im not even able to vote
6.0.0 · 2026/06/10 21:16 · Meghanshea94
Every year I have to register more than once. And then, I accidentally click on one person while trying to scroll and it just selects a random person as my vote? Terrible app. i bet at least 1/2 of people put a vote they didn’t even mean to bc i saw on twitter others did that too.
6.0.0 · 2026/06/10 21:01 · BVWKEHEY
i tried to vote so many times and it wouldnt let me get past the code, and when it woulf now it says to many registrations.
6.0.0 · 2026/06/10 20:10 · Lovelychick97
I was really disappointed that I didn’t get to vote. This app is poorly designed. I downloaded the app beforehand and already registered to vote twice. The day of voting, I had to register again and this time it was saying Network Error. There no point on having this app if it won’t let me vote.
6.0.0 · 2026/06/10 20:08 · beabadoobee_bee
voting does NOT work, please fix
6.0.0 · 2026/06/10 19:47 · Alto Ashley
So I registered before the voting period. When the voting period opened, it asked me to register again. Then there was a network error. I gave up and went to sleep. Now it's saying I've reached the max number of registrations. So you're saying I can't ever vote now?
6.0.0 · 2026/06/10 19:14 · Kkkkkssssaa
The app tells me that I have reached the maximum number of registrations even though I haven’t been able to register with my number. The app always seems to have some type of problem every year and it’s so frustrating as a viewer of the show to not be able to participate in the voting.
6.0.0 · 2026/06/10 19:04 · hannahhh🤍
i really do love this show, and this app, however this year i registered to vote, and it randomly kicked me out. i now cannot register on any device at all. i’m beyond irritated. with the following and popularity this show has, you should truly revamp your app.
6.0.0 · 2026/06/10 19:03 · Mira Dikeh
Well, never got the chance to vote. It’s saying I have reached the max registration? Well my registration never went through and I cannot vote. I only have one cell phone and one phone number
6.0.0 · 2026/06/10 19:00 · Skittles:D
The little polls are fun, but it won’t let me vote in the actual votes. It says I’ve reached the maximum number of registrations but doesn’t show the vote in the app on my phone, which is the only place I’ve registered.
6.0.0 · 2026/06/10 18:54 · Kat_luver_0423
Voting doesn’t work w high volume, I registered and then had to again. Now Ive hit my attempts. Probably should consider a different technical approach to voting and registering.
稳定 URL、动态 TDK、结构化数据和更新时间让搜索引擎能理解每个 App 的评价主题。
页面提供摘要、证据、痛点和行动项,方便生成式搜索直接引用有来源的结论。
页面记录更新时间,可点击重新生成,重新抓取评论并覆盖缓存页面。