ONYX Rewards评价分析

I’ve never experienced such a bad app. Booking is impossible. Technically inadequate.

This whole thing is useless, they don’t care about their loyal members, no credibility, they don’t reply to message or even emails, no recorded of your points, no care to solve urgent problems nor urgent issues… I no longer book with them nor stay with them, if they don’t care about their customers then they don’t deserve to get their money… Advice don’t waste your time or money with useless services and careless management.

The app should be upgraded to a platform that allows members to easily keep track of all stays and points (similar to hotel loyalty program app for Hilton, Marriott and IHG)

เป็นแอปที่ใช้งานไม่ได้จริง ห่วยแตกมาก จากผู้ใช้งานจริง 🤮🤮🤮🤮🤮🤮

แอปห่วยแตกช้ากว่าจะกดดูอะไรได้ ไม่ได้เรื่อง!!

Don’t get me started on the UI it is a real problem. No autofill parameters to work with modern systems and there are hidden links in the terms and conditions toggle that make you have to completely start over. I finally sign up and I never got a register email and now the app does not recognize my newly created account. I just have 2 questions; who did the quality control on this app and how is it more convenient?

Used this app for room service and was good to be able to message with the hotel.